Local
Q: Are rideshares easy to get around Moxy Mexico City Downtown?
A: Rideshares, notably Uber and DiDi, are readily available around Moxy Mexico City Downtown, with generally short wait times. They are commonly considered a safe and convenient option for visitors, though you should expect heavy traffic during peak hours in the historic center.
Q: Are there breakfast spots near Moxy Mexico City Downtown?
A: There are several breakfast spots within walking distance of Moxy Mexico City Downtown.
Q: Are there casual or family-friendly restaurants close by at Moxy Mexico City Downtown?
A: Yes. Moxy Mexico City Downtown is in/near the Centro Histórico, and there are several casual and family-friendly dining options within walking distance. A commonly cited specific option is El Cardenal, which is frequently recommended and located nearby.
Q: Are there family-oriented attractions, parks, or restaurants are within 1 mile of Moxy Mexico City Downtown?
A: Yes. There are family-oriented attractions, parks, and family-friendly restaurants within approximately 1 mile of Moxy Mexico City Downtown, primarily in the Centro Histórico / Zócalo area. The Zócalo (main central square) is specifically cited by multiple sources as within that radius.
Q: Are there guided tours near Moxy Mexico City Downtown?
A: Yes, near Moxy Mexico City Downtown, there are various guided tours available, including historic center walking tours, food and street-food tours, museum and architecture tours, and Turibus hop-on/hop-off bus tours.
Q: Are there hiking or biking trails near Moxy Mexico City Downtown?
A: Yes. There are hiking and biking options accessible from Moxy Mexico City Downtown. Within the city, Bosque de Chapultepec offers paths for walking, running, and biking. For more substantial forested hiking and mountain-biking trails, Desierto de los Leones is a reachable national park outside downtown. More rugged or extended hikes generally require travel outside the immediate downtown area.
Q: Are there historical districts near Moxy Mexico City Downtown?
A: Yes. Moxy Mexico City Downtown is located very close to the Centro Histórico (Historic Centre) of Mexico City. Nearby historic landmarks and sites that are consistently reported include the Metropolitan Cathedral, the Zócalo, Templo Mayor, Palacio de Bellas Artes, and Alameda Central. The neighborhoods Roma and Condesa are also commonly noted as nearby historic areas.
Q: Are there late-night food options near Moxy Mexico City Downtown?
A: Yes, Moxy Mexico City Downtown offers a 24/7 Food & Beverage facility on-site that provides a wide selection of snacks and drinks, making late-night food options available within the hotel.
Q: Are there local festivals or seasonal events at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown commonly hosts programming tied to Día de Muertos (Day of the Dead) and holiday-season events, such as Christmas and New Year. Additionally, the property participates in or is associated with the Festival del Centro Histórico / Festival de México en el Centro Histórico.
Q: Are there many Michelin-starred or AAA Diamond-rated restaurants near Moxy Mexico City Downtown?
A: There are multiple Michelin-starred restaurants in Mexico City that are reachable from Moxy Mexico City Downtown—several are within a short ride though not necessarily immediate walking distance. Examples cited by multiple sources include Pujol, Quintonil, Rosetta, and EM. AAA Diamond ratings are less consistently applied to Mexico City restaurants, so there are few if any reliably listed AAA Diamond-rated restaurants nearby.
Q: Are there markets or local artisan shops near Moxy Mexico City Downtown?
A: Nearby markets and artisan shopping areas near Moxy Mexico City Downtown include Mercado de San Juan, Mercado de Artesanías La Ciudadela, and shops along Calle Madero (Madero Street).
Q: Are there museums or cultural sites near Moxy Mexico City Downtown?
A: Nearby museums and cultural sites around Moxy Mexico City Downtown with majority support are: Palacio de Bellas Artes, Templo Mayor / Museo del Templo Mayor, Zócalo / Plaza de la Constitución, Catedral Metropolitana, and Museo de Arte Popular.
Q: Are there parks or outdoor spaces near Moxy Mexico City Downtown?
A: Nearby parks and outdoor spaces near Moxy Mexico City Downtown that meet the 60% majority threshold are Alameda Central, Zócalo (Plaza de la Constitución), and Bosque de Chapultepec.
Q: Are there rooftop or scenic restaurants nearby Moxy Mexico City Downtown?
A: Yes — there are rooftop and scenic restaurants near Moxy Mexico City Downtown.
Q: Are there sporting events near Moxy Mexico City Downtown?
A: Yes. There are sporting events near Moxy Mexico City Downtown. The consensus-level details are that lucha libre (Mexican wrestling) is a nearby spectator option, and Estadio Azteca is a major nearby stadium used for soccer and large matches.
Q: Are there tourist sites within walking distance at Moxy Mexico City Downtown?
A: Within walking distance of Moxy Mexico City Downtown, the consensus sites are the Zócalo (Plaza de la Constitución), Palacio de Bellas Artes, Torre Latinoamericana, Alameda Central, the Templo Mayor (and its museum), the Mexico City Metropolitan Cathedral, and traditional markets and shops in the Centro Histórico.
Q: Are there water activities close to Moxy Mexico City Downtown?
A: Nearby water activities in Mexico City include Xochimilco canal boat rides (trajinera rides), while Chapultepec Park offers lake boating and paddle activities. Guests staying at Moxy Mexico City Downtown can easily access these popular local experiences.
Q: Are there wellness studios or gyms near Moxy Mexico City Downtown?
A: There are several wellness studios and gyms near Moxy Mexico City Downtown.
Q: Can I book excursions through Moxy Mexico City Downtown?
A: We do not offer excursion booking services at Moxy Mexico City Downtown.
Q: Do I need a car to explore the area near Moxy Mexico City Downtown?
A: A car is not necessarily required to explore the area near Moxy Mexico City Downtown, as the hotel is located in Mexico City, a major urban area where various transportation options are typically available. However, there is no parking information documented for the hotel, which may suggest limited on-site parking facilities. Guests may want to consider using public transportation, taxis, or rideshare services to get around the city.
Q: Does Moxy Mexico City Downtown offer free local transportation?
A: No, Moxy Mexico City Downtown does not offer free local transportation.
Q: How long does it take to get to downtown from Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown is located in Mexico City itself, so it is situated in the downtown area. Therefore, no travel time is needed to get to downtown from the hotel.
Q: How many restaurants are within 0.5 miles of Moxy Mexico City Downtown?
A: Located near Paseo de la Reforma and the border of Colonia Juárez and Roma Norte—one of Mexico City’s main culinary districts—there are over 200 to 400+ restaurants, cafes, and eateries within a 0.5-mile (10-minute walk) radius." "If counting only formal sit-down restaurants listed on major platforms (like Google Maps or TripAdvisor), the number is typically between 150 and 250." "If including taco stands, bakeries, cafes, and informal eateries, the number easily exceeds 300+.
Q: Is it safe to walk around at night at Moxy Mexico City Downtown?
A: When staying at Moxy Mexico City Downtown, it is safest to stick to well-lit, populated main streets and avoid quiet, poorly lit, or deserted side streets, especially when walking alone late at night. For late-night travel, use reputable ride-sharing services or taxis, including those arranged by the hotel. Additionally, keep your valuables out of sight and feel free to ask the hotel front desk for current local safety advice.
Q: Is Moxy Mexico City Downtown centrally located for sightseeing?
A: Moxy Mexico City Downtown is centrally located in Mexico City's Centro Histórico, within walking distance of the Zócalo (main square), Palacio de Bellas Artes, and the Templo Mayor; the area also includes the Metropolitan Cathedral and is well served by public transportation and nearby metro stations.
Q: Is parking easy near local attractions at Moxy Mexico City Downtown?
A: Parking near local attractions by Moxy Mexico City Downtown is generally not easy. The area is centrally located and walkable, so many visitors prefer walking, public transit, or ridesharing. Street parking is scarce and nearby options are typically paid garages/estacionamientos. The hotel may offer valet or paid parking options; confirm with the hotel before arrival.
Q: Is public transportation near Moxy Mexico City Downtown?
A: Yes, public transportation is readily available near Moxy Mexico City Downtown, specifically the Mexico City Metro and Metrobús (bus rapid transit) services.
Q: Is the area around Moxy Mexico City Downtown walkable?
A: The area around Moxy Mexico City Downtown, located in the Centro Histórico, is very walkable for sightseeing and accessing nearby restaurants, cafes, shops, and cultural landmarks. Notable nearby features include the Zócalo, Palacio de Bellas Artes, and Alameda Central. The area also offers convenient access to public transit. As with any major city, exercise typical urban caution at night and favor well-lit, populated streets or authorized rideshares and taxis after dark.
Q: Is the area safe for tourists at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown is located in the Centro Histórico, a central and tourist-heavy area. While generally considered safe for tourists during the day, it is advisable to exercise caution at night by sticking to busy, well-lit main streets and avoiding quieter side streets. Common risks include pickpocketing, petty theft, and phone theft; therefore, please keep your valuables secure and avoid displaying flashy jewelry or carrying large amounts of cash. For late-night travel, it is recommended to use reputable ride-hailing services, such as Uber or Didi, or authorized taxis rather than walking alone.
Q: Is the neighborhood around Moxy Mexico City Downtown more business or tourist-oriented?
A: The neighborhood surrounding Moxy Mexico City Downtown, located in the Centro Histórico area, is primarily tourist-oriented, though it also features business and commercial activity, including a nearby office presence along Paseo de la Reforma.
Q: Is the neighborhood around Moxy Mexico City Downtown more upscale or casual?
A: The neighborhood around Moxy Mexico City Downtown is generally more casual, urban, and lively rather than uniformly upscale; it sits in the downtown/Centro Histórico–Reforma area, with a mix of historic, tourist-friendly streets, casual dining and nightlife, and some gentrified or trendier pockets.
Q: Is the neighborhood around Moxy Mexico City Downtown the safest in the area?
A: The neighborhood around Moxy Mexico City Downtown is not generally considered the safest in Mexico City. Multiple sources describe the hotel area as central and tourist-heavy (commonly described as in/near Centro Histórico), reasonably safe in main tourist parts and especially during daytime, but less comfortable and requiring more caution at night. Travel/security guidance more often recommends neighborhoods such as Polanco, Condesa, and Roma (Roma Norte) as safer alternatives.
Q: Is the neighborhood around Moxy Mexico City Downtown tourist or local-oriented?
A: The neighborhood surrounding Moxy Mexico City Downtown is a vibrant mix that leans toward being tourist-oriented. Located in the central, sightseeing-focused area of Centro Histórico, the property is surrounded by numerous landmarks and tourist services, while also being integrated with local residents, offices, markets, and everyday businesses.
Q: Is there a water park near Moxy Mexico City Downtown?
A: No — there is no major/full water park within walking distance of Moxy Mexico City Downtown; water parks are accessible but require travel by car or as day trips.
Q: Is there live music near Moxy Mexico City Downtown?
A: Yes. There are multiple live-music venues near Moxy Mexico City Downtown, and Zinco Jazz Club is specifically mentioned by all sources as a nearby live-music option.
Q: Is there nightlife near Moxy Mexico City Downtown?
A: Yes. Moxy Mexico City Downtown has nearby nightlife: the hotel is in or very near Centro Histórico (historic downtown), and Roma Norte and Condesa—two of the city’s main nightlife neighborhoods—are a short rideshare or taxi away. Common types of venues nearby include cocktail and mezcal bars, rooftop bars, and live-music spots.
Q: Is there shopping close to Moxy Mexico City Downtown?
A: Yes. Moxy Mexico City Downtown is in the Centro Histórico (downtown) area, and there are convenient shopping options within walking distance. Notable nearby shopping mentioned by a majority of sources includes Mercado de Artesanías La Ciudadela (traditional crafts market) and Reforma 222 (modern shopping mall).
Q: Is traffic an issue in this neighborhood of Moxy Mexico City Downtown?
A: Traffic is an issue around Moxy Mexico City Downtown, with notable congestion during morning and evening rush hours. Public transit (Metro/Metrobús) is commonly available as an alternative; ride-sharing and taxis can also be affected by delays, and walking is often practical for short downtown trips.
Q: What activities are near Moxy Mexico City Downtown?
A: Near Moxy Mexico City Downtown, you can find the Zócalo (Plaza de la Constitución), Palacio de Bellas Artes, the Templo Mayor / Museo del Templo Mayor, the Metropolitan Cathedral (Catedral Metropolitana), and Alameda Central.
Q: What are some popular attractions near Moxy Mexico City Downtown?
A: The attractions that meet the 60% majority threshold near Moxy Mexico City Downtown are: Zócalo (Plaza de la Constitución), Palacio de Bellas Artes, Alameda Central, Torre Latinoamericana, Metropolitan Cathedral (Catedral Metropolitana), Templo Mayor (and its museum), and Palacio Nacional.
Q: What are the most-visited attractions within 1 mile of Moxy Mexico City Downtown?
A: El Ángel de la Independencia (The Angel of Independence) (~0.3 – 0.6 miles) — the iconic victory column on Paseo de la Reforma and a frequent gathering place for city celebrations. Monumento a la Revolución (Monument to the Revolution) (~0.6 – 0.8 miles) — located in Plaza de la República, housing an underground museum, a mausoleum for Mexican revolutionary figures, and an elevator to a 360-degree observation deck. Zona Rosa & Calle Copenhague (~0.3 – 0.5 miles) — a lively district known for pedestrian walkways, vibrant nightlife, dining options, vintage shops, and Korean cuisine (Pequeño Seúl). Roma Norte (~0.5 – 0.9 miles) — a historic bohemian neighborhood with Plaza Rio de Janeiro, Avenida Álvaro Obregón, boutique coffee shops, contemporary art galleries, and top-tier dining. Alameda Central Park (~0.9 – 1.0 mile) — the oldest public park in the Americas, lined with fountains, statues, green spaces, and tile-covered benches, leading toward the Historic Center. Museo de Cera & Museo de la Increíble (Wax & Ripley's Museum) (~0.3 – 0.5 miles) — family-friendly museums housed in a late-19th-century mansion in Colonia Juárez displaying wax figures. Reforma 222 & Paseo de la Reforma Promenade (~0.2 – 0.4 miles) — a glass shopping complex with international retail brands, restaurants, and movie theaters; Paseo de la Reforma is notable for its broad boulevard and car-free Sundays for biking and walking.
Q: What are the typical foot traffic levels and business operating hours in the area around Moxy Mexico City Downtown?
A: The area around Moxy Mexico City Downtown is a high-foot-traffic, busy downtown tourist-commercial zone with strong pedestrian activity during the daytime that remains active into the evening. Retail shops generally follow morning-to-evening hours, while restaurants and bars commonly operate until late evening, often around 10:00–11:00 p.m., with later hours on weekends for some venues. Weekends typically bring increased crowds from both tourists and locals.
Q: What attractions are near Moxy Mexico City Downtown?
A: Nearby attractions to Moxy Mexico City Downtown with strong consensus include the Zócalo (Plaza de la Constitución), Palacio de Bellas Artes, Alameda Central, Templo Mayor (and its museum/ruins), Torre Latinoamericana, and the Metropolitan Cathedral.
Q: What is the average lead time required for reservations at popular restaurants near Moxy Mexico City Downtown?
A: For popular restaurants near Moxy Mexico City Downtown, plan on an average lead time of about 1–2 weeks for many popular spots. For high-demand or fine-dining restaurants, as well as weekend prime-time slots or large parties, please book earlier—typically 2–8 weeks in advance, and often 3–4+ weeks for the most sought-after locations.
Q: What local cuisine is popular in this area at Moxy Mexico City Downtown?
A: The most confident consensus is that popular local cuisine around Moxy Mexico City Downtown includes classic Mexico City street and traditional dishes, specifically tacos al pastor, tacos de canasta, chilaquiles, and churros served with hot chocolate.
Q: What offsite activities are available near Moxy Mexico City Downtown?
A: Historic Center (Centro Histórico) sightseeing and exploration are available near Moxy Mexico City Downtown.
Q: What public safety resources and services are present in the area surrounding Moxy Mexico City Downtown?
A: Public safety resources around Moxy Mexico City Downtown include the 911 emergency number, a visible Mexico City police presence (Secretaría de Seguridad Ciudadana), the Tourist Police (Policía Turística), and nearby hospitals and clinics providing emergency medical care.
Laundry Services
Q: Are there any laundry service promotions or discounts at Moxy Mexico City Downtown?
A: Laundry services, including dry cleaning and valet, are not available at Moxy Mexico City Downtown. Therefore, there are no promotions or discounts for these services.
Q: Are there self-service laundry facilities available on site at Moxy Mexico City Downtown?
A: Self-service laundry facilities are not available on-site at Moxy Mexico City Downtown.
Q: Can I request dry cleaning at Moxy Mexico City Downtown?
A: Dry cleaning/valet services are not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a coin-operated laundry facility?
A: Moxy Mexico City Downtown does not have a coin-operated laundry facility.
Q: Does Moxy Mexico City Downtown offer on-site laundry services?
A: Moxy Mexico City Downtown does not offer on-site laundry services. Dry cleaning/valet services are also not available.
Q: How do I arrange laundry service at Moxy Mexico City Downtown?
A: Laundry or dry cleaning services are not available at Moxy Mexico City Downtown.
Q: Is same-day dry cleaning available at Moxy Mexico City Downtown?
A: No, same-day dry cleaning is not available at Moxy Mexico City Downtown.
Q: Is same-day laundry service available at Moxy Mexico City Downtown?
A: No, same-day laundry service is not available at Moxy Mexico City Downtown.
Q: Is there a fee for laundry services at Moxy Mexico City Downtown?
A: Laundry services are not available at Moxy Mexico City Downtown.
Q: Is valet cleaning available everyday at Moxy Mexico City Downtown?
A: No, dry cleaning or valet services are not available at Moxy Mexico City Downtown.
Q: Is valet dry cleaning available at Moxy Mexico City Downtown?
A: No, valet dry cleaning is not available at Moxy Mexico City Downtown.
Q: What are the laundry hours at Moxy Mexico City Downtown?
A: Laundry or dry cleaning/valet services are not available at Moxy Mexico City Downtown. Therefore, there are no laundry hours.
Q: What is the turnaround time for laundry service at Moxy Mexico City Downtown?
A: Laundry or dry cleaning services are not available at Moxy Mexico City Downtown.
Q: What laundry services are available at Moxy Mexico City Downtown?
A: Laundry services such as dry cleaning or valet are not available at Moxy Mexico City Downtown.
Fitness Center
Q: Are elliptical machines available at Moxy Mexico City Downtown?
A: Elliptical machines are not available at Moxy Mexico City Downtown.
Q: Are fitness classes offered at Moxy Mexico City Downtown?
A: Fitness classes are not available at Moxy Mexico City Downtown.
Q: Are personal trainers available at the fitness center in Moxy Mexico City Downtown?
A: No, personal trainers are not provided on-site by the fitness center at Moxy Mexico City Downtown." "The fitness facility operates as a 24/7 self-service gym geared toward independent workouts." "It includes standard equipment such as cardio machines (treadmills, ellipticals), free weights, resistance tools, and space for functional workouts, but it does not employ dedicated personal training staff.
Q: Are there free weights at Moxy Mexico City Downtown?
A: Feature: Free weights — At Moxy Mexico City Downtown: "Yes, the fitness center at Moxy Mexico City Downtown includes free weights, featuring a selection of dumbbells along with adjustable benches, functional training equipment, and cardio machines.
Q: Are there weight machines at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not feature weight machines. Its 24/7 fitness facility is compact and offers basic strength equipment such as free weights (dumbbells), resistance bands, and workout benches, alongside standard cardio equipment (like treadmills and stationary bikes), but it does not have heavy-duty selectorized weight machines or squat racks.
Q: Does Moxy Mexico City Downtown have cardiovascular equipment?
A: Moxy Mexico City Downtown does not have cardiovascular equipment available.
Q: Does Moxy Mexico City Downtown offer exercise bikes?
A: Moxy Mexico City Downtown does not offer exercise bikes.
Q: Does the fitness center at Moxy Mexico City Downtown provide complimentary towels and water?
A: Yes, Moxy fitness centers standardly provide complimentary towels and water stations/bottles for guests, as part of Marriott’s brand-wide amenities for its 24/7 gyms.
Q: Does the gym at Moxy Mexico City Downtown have treadmills?
A: The fitness center at Moxy Mexico City Downtown is equipped with treadmills; the gym also has other cardio machines (exercise bikes and ellipticals) and free weights, and is open 24/7 for guest use.
Q: Does the Moxy Mexico City Downtown have a fitness center?
A: No, the Moxy Mexico City Downtown does not have a fitness center.
Q: Is additional fitness equipment available at Moxy Mexico City Downtown?
A: Additional fitness equipment is not available at Moxy Mexico City Downtown.
Q: Is the fitness center at Moxy Mexico City Downtown accessible to all guests, or only certain room categories?
A: A fitness center is not available at Moxy Mexico City Downtown.
Q: Is the fitness center extensive or limited at Moxy Mexico City Downtown?
A: The fitness center at Moxy Mexico City Downtown is limited, offering a small, basic hotel workout room rather than an extensive gym.
Q: Is there an extra fee to use the fitness center at Moxy Mexico City Downtown?
A: No, there is no extra fee to use the fitness center at Moxy hotels. Access to the on-site fitness center is complimentary and included with your room rate.
Q: Is there strength training equipment at Moxy Mexico City Downtown?
A: Strength training equipment is not available at Moxy Mexico City Downtown.
Q: What are the operating hours of the fitness center at Moxy Mexico City Downtown?
A: A fitness center is not available at Moxy Mexico City Downtown.
Q: What kind of exercise equipment is available in the fitness center at Moxy Mexico City Downtown?
A: The fitness center at Moxy Mexico City Downtown typically features a modern, 24/7 gym setup focused on both cardio and functional/strength training. Cardio machines: modern treadmills, ellipticals, and stationary exercise bikes (such as TechnoGym equipment or stationary bikes). Strength & resistance training: free weights (dumbbells of varying weights), weight benches, and resistance bands. Functional & bodyweight gear: kettlebells, medicine balls, stability/yoga balls, and workout/stretching mats. Punching bags/accessories: a signature heavy punching bag, foam rollers, and jump ropes.
Q: What's the name of the fitness center at Moxy Mexico City Downtown?
A: 24/7 Fitness Center", "Fitness Center", "Moxy Gym", no separate third-party brand name (operates as the hotel's standard 24-hour guest gym)
Q: Where is the fitness center located at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown (located along Paseo de la Reforma), the 24/7 fitness center is located on the hotel's mezzanine level / public space level, accessible to all staying guests.
Hospitality
Q: Are accessible vanities available at Moxy Mexico City Downtown?
A: Accessible vanities are not available at Moxy Mexico City Downtown.
Q: Are all guestrooms at Moxy Mexico City Downtown non-smoking?
A: Yes, all guestrooms at Moxy Mexico City Downtown are non-smoking.
Q: Are bathtub grab bars available for guest safety at Moxy Mexico City Downtown?
A: Bathtub grab bars are not available at Moxy Mexico City Downtown.
Q: Are blackout curtains provided in the rooms at Moxy Mexico City Downtown to block out light?
A: Yes, the rooms at Moxy Mexico City Downtown are equipped with blackout curtains to ensure light is effectively blocked out.
Q: Are complimentary toll-free calls available at Moxy Mexico City Downtown?
A: No, complimentary toll-free calls are not available at Moxy Mexico City Downtown.
Q: Are connecting rooms available at Moxy Mexico City Downtown?
A: Connecting rooms are not available at Moxy Mexico City Downtown. The hotel offers 145 standard guest rooms.
Q: Are extra blankets and pillows available in the rooms at Moxy Mexico City Downtown?
A: Extra pillows are available at Moxy Mexico City Downtown. Availability of extra blankets is not confirmed by all sources, so I don't have a consensus on blankets.
Q: Are hearing accessible rooms and/or kits available at Moxy Mexico City Downtown?
A: Hearing accessible rooms and/or kits are not available at Moxy Mexico City Downtown.
Q: Are lowered deadbolts available on guest room doors at Moxy Mexico City Downtown to enhance guest security?
A: Yes, lowered deadbolts are available on guest room doors in mobility-accessible rooms at Moxy properties to enhance guest security and accessibility." "Designated mobility-accessible guest rooms are equipped with lowered deadbolts, lowered night guards, and lowered viewports (peepholes) so guests using wheelchairs or requiring lower-height fixtures can easily secure their doors.
Q: Are lowered electrical outlets available at Moxy Mexico City Downtown to enhance guest accessibility and safety?
A: Lowered electrical outlets are not available. Our guest rooms are equipped with electric outlets at desk level.
Q: Are lowered view ports available in guest room doors at Moxy Mexico City Downtown to enhance guest security?
A: Lowered view ports are not available in guest room doors at Moxy Mexico City Downtown.
Q: Are mobility accessible rooms and/or kits available at Moxy Mexico City Downtown?
A: Mobility accessible rooms and/or kits are not available at Moxy Mexico City Downtown.
Q: Are smoking rooms available at Moxy Mexico City Downtown?
A: No, all rooms at Moxy Mexico City Downtown are non-smoking. The hotel is non-smoking throughout.
Q: Are there any outdoor spaces or gardens at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown features a rooftop outdoor terrace, which includes a rooftop bar and lounge with outdoor seating.
Q: Are there elevators at Moxy Mexico City Downtown?
A: Yes, elevators are available at Moxy Mexico City Downtown.
Q: Are there security cameras in public areas at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown has security and CCTV cameras installed in public and common areas, specifically including the lobbies and hallways.
Q: Are there shops and services at Moxy Mexico City Downtown?
A: Shops are not available at Moxy Mexico City Downtown. However, the hotel provides services including daily full housekeeping, safe deposit boxes, ice machines on-site, and public areas are air-conditioned. Our team also supports guests in Spanish.
Q: Are there visual alarms in guest rooms and suites at Moxy Mexico City Downtown?
A: Yes, specific hearing-accessible guest rooms at Moxy Mexico City Downtown feature visual alarms (strobe lights/flashing fire alarms) along with notification devices for doorbells and telephones. Visual alarms are not standard across all room categories. Standard rooms and suites may not come equipped with these visual alert systems unless you specifically book a "Hearing Accessible" room type. When reserving a room, look for titles marked "Hearing Accessible" or "Mobility & Hearing Accessible". Marriott brand properties typically offer portable visual alert kits (including strobe fire alarms, visual door knockers, and bed shakers) upon request at the front desk.
Q: Are transfer showers available in guest rooms at Moxy Mexico City Downtown?
A: Transfer showers are not available in guest rooms at Moxy Mexico City Downtown.
Q: Are vending machines available at Moxy Mexico City Downtown?
A: Vending machines are not available at Moxy Mexico City Downtown. However, we do offer a 24/7 Food & Beverage facility with a wide selection of snacks and drinks.
Q: Are video games available at Moxy Mexico City Downtown?
A: Video games are not available at Moxy Mexico City Downtown.
Q: Are view ports available in guest room and suite doors at Moxy Mexico City Downtown to enhance guest security?
A: View ports are not available in guest room and suite doors at Moxy Mexico City Downtown.
Q: Are visual alarms available in public areas at Moxy Mexico City Downtown?
A: Yes, visual alarms are available in public areas at Moxy Mexico City Downtown. Visual alarm notifications/strobes are installed throughout accessible public spaces (such as hallways, lobby areas, and public amenities) to assist guests with hearing impairments in the event of an emergency.
Q: Can guests rent a car directly from a rental desk at Moxy Mexico City Downtown?
A: A car rental desk is not available directly at Moxy Mexico City Downtown.
Q: Can I connect multiple devices to the free internet at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown provides complimentary Wi-Fi, and there is typically no published per-room device limit, so guests can usually connect multiple devices. However, please confirm the hotel’s concurrent-device policy or any access-code requirements with the front desk.
Q: Can I make a reservation without a credit card at Moxy Mexico City Downtown?
A: To make a reservation at Moxy Mexico City Downtown, a credit card is required for the guarantee or deposit.
Q: Can I pay for the deposit with a credit card at Moxy Mexico City Downtown?
A: Yes, you can pay the deposit with a credit card at Moxy Mexico City Downtown.
Q: Can I request early check-in or late check-out at Moxy Mexico City Downtown?
A: You can request early check-in and late check-out at Moxy Mexico City Downtown, but these requests are subject to availability and may involve an additional fee. To improve your chances, contact the hotel directly by phone or email, or inquire at the front desk upon arrival. You may also submit a request via your Marriott Bonvoy account or the Marriott mobile app. Please note that Marriott Bonvoy Elite members may receive priority or benefits for late check-out, subject to availability.
Q: Can I use JCB at Moxy Mexico City Downtown?
A: JCB is not listed as an accepted credit card at Moxy Mexico City Downtown. We accept Amex, Mastercard, and Visa.
Q: Can I use Mastercard at Moxy Mexico City Downtown?
A: Yes, Mastercard is accepted at Moxy Mexico City Downtown.
Q: Can I use UnionPay at Moxy Mexico City Downtown?
A: UnionPay is not listed among the accepted credit card payment methods at Moxy Mexico City Downtown. The accepted credit cards are American Express, Mastercard, and Visa.
Q: Can I use Visa at Moxy Mexico City Downtown?
A: Yes, Visa is an accepted credit card at Moxy Mexico City Downtown.
Q: Do any rooms have a balcony or patio at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown do not have a balcony or patio.
Q: Do children stay free at Moxy Mexico City Downtown?
A: children stay for free when occupying the same room as an adult and using existing bedding, subject to maximum occupancy limits for the room type booked. they typically do not offer rollaway extra beds or cribs, so space can be tight depending on the age of the child. lodging for children in existing bedding incurs no extra room fee.
Q: Do guest rooms and suites at Moxy Mexico City Downtown have audible alarms?
A: Guest rooms at Moxy Mexico City Downtown do not have audible alarms. The hotel does not offer suites.
Q: Do guest rooms at Moxy Mexico City Downtown include a seating area with a sofa or chair?
A: Guest rooms at Moxy Mexico City Downtown are equipped with a work/writing desk and a chair. A sofa is not listed as an in-room amenity.
Q: Do guests need a room key to access the floors at Moxy Mexico City Downtown?
A: Guests need a room key or card to access guest-room floors at Moxy Mexico City Downtown.
Q: Do I need to log in or use a special code to access the free internet at Moxy Mexico City Downtown?
A: Complimentary wireless internet is provided in all guest rooms and public areas. Access does not require a special code or login.
Q: Do public hallways at Moxy Mexico City Downtown have audible alarms?
A: Yes, the public hallways at Moxy Mexico City Downtown feature audible alarms as part of the hotel's safety and emergency notification system. These standard building safety systems typically include both audible fire/emergency alarms in public areas (such as corridors, lobbies, and elevators) and visual strobes/notifications to ensure guest safety and local code compliance.
Q: Do the accessible rooms in Moxy Mexico City Downtown have doors that provide a 32-inch wide opening?
A: Marriott standard accessible rooms—including mobility-accessible rooms across the Moxy brand—are designed to meet international accessibility standards, featuring guest room entryways and bathroom doors with a clear opening width of at least 32 inches.
Q: Do the guest room and suite doors at Moxy Mexico City Downtown have self-closing mechanisms?
A: Yes. Guest room and suite entry doors at Moxy Mexico City Downtown are equipped with automatic self-closing and self-latching mechanisms. These mechanisms (typically heavy-duty door closers or hydraulic spring hinges) ensure the entry doors pull closed and latch automatically behind a guest or staff member.
Q: Do the room windows at Moxy Mexico City Downtown open for guest comfort and ventilation?
A: The guest room windows at Moxy Mexico City Downtown are fixed/sealed shut and do not open for ventilation or fresh air." "Indoor climate control and guest comfort in the rooms are managed entirely through individual, adjustable air conditioning and heating units rather than operable windows.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not offer Resort Passes or Day Passes allowing non-registered visitors access to its amenities.
Q: Does Moxy Mexico City Downtown accept credit card authorization forms?
A: Moxy Mexico City Downtown does not accept credit card authorization forms.
Q: Does Moxy Mexico City Downtown charge a resort fee for guests?
A: Moxy Mexico City Downtown does not charge a resort fee for guests.
Q: Does Moxy Mexico City Downtown deliver a complimentary newspaper to guest rooms?
A: Complimentary newspapers are not available in guest rooms or the lobby at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a BBQ or picnic area?
A: Moxy Mexico City Downtown does not have a BBQ or picnic area.
Q: Does Moxy Mexico City Downtown have a bookstore on the premises or within walking distance?
A: There are bookstores within walking distance of Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a game room?
A: Moxy Mexico City Downtown does not have a game room.
Q: Does Moxy Mexico City Downtown have a gift shop or newsstand?
A: Moxy Mexico City Downtown does not have a gift shop or newsstand.
Q: Does Moxy Mexico City Downtown have a reservation link?
A: Yes, you can make reservations through the hotel's official website: https://www.marriott.com/en-us/hotels/mexod-moxy-mexico-city-downtown/overview/
Q: Does Moxy Mexico City Downtown have a reward program?
A: A reward program is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a shoe shine stand?
A: A shoe shine stand is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a walk-in policy for accommodations?
A: Yes, Moxy Mexico City Downtown has a walk-in/overbooking policy where the property arranges accommodations if oversold. However, it does not arrange transportation, pay for alternative hotel nights, or reimburse phone calls.
Q: Does Moxy Mexico City Downtown have alarm clock telephone ringers?
A: Moxy Mexico City Downtown does not have alarm clock telephone ringers, as wake-up call service is not available.
Q: Does Moxy Mexico City Downtown have an accessible registration desk?
A: Moxy Mexico City Downtown does not have an accessible registration desk.
Q: Does Moxy Mexico City Downtown have an wheel chair accessible route to the registration desk?
A: Yes. Per Marriott brand standards for modern Moxy properties, the public entrance, main lobby area, and check-in / registration counter (which is typically located at the main Bar Moxy) feature level or ramped wheelchair-accessible routes and elevator access. Accessible routes lead from the main public entrance to the registration desk/bar.
Q: Does Moxy Mexico City Downtown have any sustainability initiatives?
A: Moxy Mexico City Downtown does not have any documented sustainability certifications or measured waste diversion programs.
Q: Does Moxy Mexico City Downtown have deadbolts on guest room and suite doors?
A: Moxy Mexico City Downtown lists deadbolts on guest room and suite doors as standard room security amenities across its guest rooms.
Q: Does Moxy Mexico City Downtown measure water usage per room night?
A: Yes. Moxy Mexico City Downtown tracks water usage/intensity per occupied room night through Marriott's Marriott Environmental Sustainability Hub (MESH) and Serve 360 framework; these metrics are monitored monthly and aggregated for ESG and sustainability scorecards.
Q: Does Moxy Mexico City Downtown offer a complimentary newspaper in the lobby?
A: Complimentary newspapers are not available in the lobby at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown offer babysitting services?
A: Moxy Mexico City Downtown does not offer babysitting services.
Q: Does Moxy Mexico City Downtown offer complimentary coffee in lobby?
A: Complimentary coffee is not available in the lobby.
Q: Does Moxy Mexico City Downtown offer complimentary long distance calls?
A: Moxy Mexico City Downtown does not offer complimentary long distance calls.
Q: Does Moxy Mexico City Downtown offer digital check-in?
A: Yes, Moxy Mexico City Downtown offers mobile check-in.
Q: Does Moxy Mexico City Downtown offer event planning services?
A: Moxy Mexico City Downtown does not offer event planning services.
Q: Does Moxy Mexico City Downtown offer free internet access for guests?
A: Yes, Moxy Mexico City Downtown offers complimentary wireless internet access for guests in all guest rooms and public areas.
Q: Does Moxy Mexico City Downtown offer lever handles on guest room doors?
A: Guest room doors at Moxy Mexico City Downtown feature lever handles. All Moxy guest rooms use lever-style door handles (operable without tight grasping or wrist twisting) rather than traditional round doorknobs.
Q: Does Moxy Mexico City Downtown offer lowered night guards on guest room doors?
A: Yes. Moxy Mexico City Downtown ... offers accessible guest rooms designed with accessible hardware, including lowered night guards (or secondary door latches) on guest room doors to ensure accessibility for wheelchair users and guests with limited reach." "To guarantee a room equipped with this specific feature for your stay: Request an Accessible Guest Room when booking. Contact the hotel directly before arrival to confirm that your assigned accessible room includes lowered door latches/night guards alongside other required mobility features.
Q: Does Moxy Mexico City Downtown offer non-smoking public areas?
A: Yes, Moxy Mexico City Downtown is non-smoking throughout, which includes public areas.
Q: Does Moxy Mexico City Downtown offer porter or bellman services for guest luggage assistance?
A: No — Moxy Mexico City Downtown does not offer porter or bellman services for guest luggage assistance.
Q: Does Moxy Mexico City Downtown offer room and suite access through an interior or exterior corridor?
A: Moxy Mexico City Downtown features guest room and suite access via interior corridors (enclosed, climate-controlled hallway corridors inside the main building).
Q: Does Moxy Mexico City Downtown offer safety chains or latches on guest doors?
A: Moxy Mexico City Downtown offers safety chains or latches on guest doors.
Q: Does Moxy Mexico City Downtown offer secondary locks on room windows?
A: Secondary locks on room windows are not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown participate in any green programs?
A: Moxy Mexico City Downtown does not have any documented certifications or measured waste diversion programs.
Q: Does Moxy Mexico City Downtown provide electronic room keys for guests?
A: No, Moxy Mexico City Downtown does not provide digital or electronic room keys for guests.
Q: Does Moxy Mexico City Downtown provide meeting space for guests?
A: Moxy Mexico City Downtown does not provide meeting space for guests.
Q: Does Moxy Mexico City Downtown provide transportation arrangements?
A: Moxy Mexico City Downtown does not arrange transportation.
Q: Does the health club facilities (pool/gym) at Moxy Mexico City Downtown require a key for entry?
A: your room key card (or Mobile Key via the Marriott Bonvoy app) is required to access the fitness center. Fitness Center / Gym: Requires active guest key card access for entry (available 24/7). Pool Facility: Moxy Mexico City Downtown does not feature an on-site pool.
Q: Does the Moxy Mexico City Downtown have guest evacuation plans in case of an emergency?
A: Moxy Mexico City Downtown maintains emergency evacuation plans for guests and staff. In-room evacuation maps (standard emergency floor plans) detailing nearest fire exits, stairwells, and primary/secondary evacuation routes are posted on the inside of guest room doors. The hotel complies with Mexico City's civil protection protocols and building codes requiring approved emergency response and evacuation plans, including seismic and fire safety measures. As part of Marriott International (Moxy brand), the property adheres to global safety and security standards, including smoke detectors, fire alarm systems, emergency lighting, and clear emergency signage.
Q: Does the Moxy Mexico City Downtown, have roll-in shower available?
A: Roll-in showers are not available at the Moxy Mexico City Downtown.
Q: Has Moxy Mexico City Downtown received any official cleanliness or sanitation certification?
A: No, Moxy Mexico City Downtown has not received any official cleanliness or sanitation certification.
Q: How can I modify or cancel my reservation at Moxy Mexico City Downtown?
A: To modify or cancel a reservation at Moxy Mexico City Downtown, please sign in to your Marriott account via Marriott.com or the Marriott Bonvoy app. Navigate to "Find a Reservation" or "My Trips" to open your booking and select the option to modify or cancel. Before making any changes, be sure to review the reservation’s specific cancellation and modification policy, including any applicable deadlines, fees, or non-refundable rates. If you booked your stay through a third-party provider—such as Booking.com, Expedia, a travel agency, or a corporate portal—please manage your changes directly through that provider, as the hotel may be unable to alter third-party bookings. It is recommended to have your confirmation number and original confirmation email readily available. If you require further assistance, you may contact the hotel directly using the phone number or address provided on the property’s Marriott page.
Q: How do I get in touch with Moxy Mexico City Downtown?
A: You can find more information about Moxy Mexico City Downtown on their official website: https://www.marriott.com/en-us/hotels/mexod-moxy-mexico-city-downtown/overview/.
Q: How many rooms are at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown has 145 rooms.
Q: How many suites are at Moxy Mexico City Downtown?
A: There are no suites at Moxy Mexico City Downtown. The hotel features 145 standard guest rooms.
Q: How often does housekeeping come at Moxy Mexico City Downtown?
A: Housekeeping at Moxy Mexico City Downtown is provided daily with full service.
Q: Is a check-in kiosk available at Moxy Mexico City Downtown?
A: No, a check-in kiosk is not available at Moxy Mexico City Downtown. However, mobile check-in and mobile check-out services are enabled.
Q: Is a credit card required to secure my rate at Moxy Mexico City Downtown?
A: Yes, a credit card is required to guarantee or deposit for your reservation at Moxy Mexico City Downtown.
Q: Is a safe deposit box available at Moxy Mexico City Downtown?
A: Yes, a safe deposit box is available at Moxy Mexico City Downtown.
Q: Is a voltage converter available at Moxy Mexico City Downtown?
A: A voltage converter is not available at Moxy Mexico City Downtown.
Q: Is an adjustable-height hand-held shower wand available at Moxy Mexico City Downtown?
A: An adjustable-height hand-held shower wand is not available.
Q: Is an electrical adapter available at Moxy Mexico City Downtown?
A: Electrical adapters are not available at Moxy Mexico City Downtown.
Q: Is contactless payment available during check-in or check-out at Moxy Mexico City Downtown?
A: Contactless payment is available during both check-in and check-out at Moxy Mexico City Downtown.
Q: Is Diners Club accepted at Moxy Mexico City Downtown?
A: Diners Club is not listed among the accepted credit cards at Moxy Mexico City Downtown. The accepted credit cards are American Express, Mastercard, and Visa.
Q: Is direct billing available at Moxy Mexico City Downtown?
A: Standard consumer bookings at Moxy Mexico City Downtown ... typically require a physical payment card presented upon check-in or payment made online prior to arrival." "Direct billing availability depends on how the reservation is booked." "Corporate & Group Bookings: Direct billing (invoicing a company account directly) is available for corporate clients, business travelers, and event organizers who set up a direct billing agreement with the hotel's sales department prior to check-in." "Third-Party Credit Card Authorization: ... the hotel requires a Marriott Credit Card Authorization Form to be submitted and processed before arrival." "If you need direct billing for a business stay, contact the property's sales/finance department directly to set up a billing agreement or request their credit card authorization form before check-in.
Q: Is Discover Card accepted at Moxy Mexico City Downtown?
A: No, Discover Card is not listed among the accepted credit cards at Moxy Mexico City Downtown. The accepted credit cards are Amex, Mastercard, and Visa.
Q: Is express check-in available at Moxy Mexico City Downtown?
A: Yes, mobile check-in is enabled at Moxy Mexico City Downtown.
Q: Is express check-out available at Moxy Mexico City Downtown?
A: Express check-out is not available at Moxy Mexico City Downtown. However, mobile check-out is enabled.
Q: Is grocery shopping service available at Moxy Mexico City Downtown?
A: No, grocery shopping service is not available at Moxy Mexico City Downtown.
Q: Is group pricing available online at Moxy Mexico City Downtown?
A: Group pricing is not available online at Moxy Mexico City Downtown.
Q: Is Moxy Mexico City Downtown certified by a globally recognized sustainable certification program?
A: No, Moxy Mexico City Downtown does not have any certifications or a measured waste diversion program documented for sustainability.
Q: Is Moxy Mexico City Downtown considered a resort property?
A: No, Moxy Mexico City Downtown is not considered a resort property; it is categorized as a select service hotel.
Q: Is Moxy Mexico City Downtown located in the Northern or Southern Hemisphere?
A: Moxy Mexico City Downtown is located in the Northern Hemisphere, at approximately 19° N latitude (reported as ~19° N / 19.4326° N).
Q: Is Moxy Mexico City Downtown open?
A: Yes, Moxy Mexico City Downtown opened on February 26, 2024.
Q: Is smoking allowed at Moxy Mexico City Downtown?
A: No, smoking is not allowed at Moxy Mexico City Downtown as all rooms are non-smoking throughout.
Q: Is the free internet access at Moxy Mexico City Downtown secure for online banking or transactions?
A: The free hotel Wi-Fi at Moxy Mexico City Downtown should be treated as not secure for online banking or other sensitive financial transactions. We recommend using your cellular or mobile data for banking; if you must use the hotel Wi-Fi, please use a reputable VPN to encrypt your traffic, access only official banking apps or sites that use HTTPS, and enable two-factor authentication on your financial accounts.
Q: Is the free internet at Moxy Mexico City Downtown limited to certain hours or available 24/7?
A: The Moxy Mexico City Downtown offers complimentary wireless internet in all guest rooms and public areas, available at all times.
Q: Is the free internet speed at Moxy Mexico City Downtown suitable for video streaming and work?
A: The free Wi-Fi at Moxy Mexico City Downtown is generally suitable for typical video streaming, such as HD/1080p content, and standard remote work tasks like email, web browsing, and routine video calls. Please note that performance may vary depending on the time of day, the number of connected guests, and your specific room location. While the connection is reliable for daily use, it may struggle with 4K streaming, large file uploads, or mission-critical video meetings that require heavy VPN usage. We recommend contacting the hotel directly for current speed information or to inquire about premium upgrade options. As a precaution, you may also wish to have a mobile hotspot available as a backup.
Q: Is the front desk open 24 hours at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown, front desk services and staff assistance are available 24 hours a day. The bar in the main lobby (Bar Moxy) doubles as the front desk and is open 24/7, allowing you to check in, get your room key, ask questions, or grab drinks and snacks at any time of day or night. Mobile check-in and 24/7 guest support are also accessible through the Marriott Bonvoy app.
Q: Is the Moxy Mexico City Downtown a "conversion", "Adaptive re-use" or "New build"?
A: The Moxy Mexico City Downtown is a new build.
Q: Is there 24-hour security staff on-site at Moxy Mexico City Downtown?
A: 24-hour security staff is not available at Moxy Mexico City Downtown.
Q: Is there a convenience or sundry store at Moxy Mexico City Downtown?
A: No, there is no convenience or sundry store available at Moxy Mexico City Downtown.
Q: Is there a florist available on-site or nearby at Moxy Mexico City Downtown?
A: A florist is not available on-site or nearby.
Q: Is there a hairdresser at Moxy Mexico City Downtown?
A: A hairdresser is not available at Moxy Mexico City Downtown.
Q: Is there a nightly refresh service available at Moxy Mexico City Downtown?
A: A nightly refresh service is not available at Moxy Mexico City Downtown. Daily full service housekeeping is provided.
Q: Is there an accessible main entrance to the Moxy Mexico City Downtown?
A: The main entrance to Moxy Mexico City Downtown is wheelchair and step-free accessible, and there are accessible pathways throughout the lobby.
Q: Is there an accessible route to guest room at Moxy Mexico City Downtown?
A: There is no accessible route to guest rooms at Moxy Mexico City Downtown; the property does not offer ADA/mobility-accessible guest rooms.
Q: Is there an ice machine at Moxy Mexico City Downtown?
A: Yes, there is an ice machine on-site at Moxy Mexico City Downtown.
Q: Is there public transportation near Moxy Mexico City Downtown?
A: Yes, Moxy Mexico City Downtown has nearby public transportation options, including the Mexico City Metro and the Metrobús. Additionally, the area is walkable, and taxis and ride-sharing services are commonly available.
Q: Is wake-up call service available at Moxy Mexico City Downtown?
A: No, wake-up call service is not available at Moxy Mexico City Downtown.
Q: What amenities are complimentary at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown, guests can enjoy complimentary Wi-Fi throughout the hotel, including in all guest rooms and public areas. A healthy continental breakfast, which includes a buffet option, is also complimentary.
Q: What are Moxy Mexico City Downtown security procedures?
A: The hotel uses electronic keycard access for guest rooms (key card-secured access).
Q: What are the extra person charges at Moxy Mexico City Downtown?
A: According to the available official information cited by all sources, there is no specifically documented extra-person charge for Moxy Mexico City Downtown.
Q: What enhanced hygiene or cleanliness protocols are in place at Moxy Mexico City Downtown?
A: Enhanced hygiene or cleanliness protocols are not available at Moxy Mexico City Downtown. However, we do offer daily full-service housekeeping, and all rooms are non-smoking.
Q: What is Moxy Mexico City Downtown's policy on lost and found items?
A: Please contact Moxy Mexico City Downtown directly by phone, email, or at the hotel front desk to check their lost and found and arrange for the return of any misplaced items.
Q: What is the cancellation policy at Moxy Mexico City Downtown?
A: The cancellation policy at Moxy Mexico City Downtown is rate-dependent: refundability depends on the specific rate you book (e.g., refundable rates versus prepaid/non-refundable rates).
Q: What is the deposit required to book a room at Moxy Mexico City Downtown?
A: A valid credit card is required to guarantee a reservation at Moxy Mexico City Downtown. The hotel does not publish a fixed deposit amount; whether a charge or incidental hold is applied (and the amount) depends on the specific rate, booking terms, and check-in, so amounts can vary. Contact the hotel or check your reservation confirmation for the exact amount for your booking.
Q: What is the early departure charge at Moxy Mexico City Downtown?
A: The early departure charge at Moxy Mexico City Downtown is one night's room rate plus tax.
Q: What is the guest services phone number at Moxy Mexico City Downtown?
A: The Marriott listing for "Moxy Mexico City Downtown" (Downtown Mexico, a Member of Design Hotels) lists the Guest Services / Front Desk Phone Number as +52 55 5130 6830 and Toll-Free (US/Canada) as 1-800-337-4685.
Q: What is the latitude (in degrees) of Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown is located at 19.4319° N in Mexico City, Distrito Federal.
Q: What is the longitude (in degrees) of Moxy Mexico City Downtown?
A: The approximate longitude of central Mexico City (where hotel developments in the downtown/Reforma/Chapultepec areas are situated) is -99.13° (or 99.13° W).
Q: What is the main phone area code at Moxy Mexico City Downtown?
A: The main phone area code at Moxy Mexico City Downtown is 55.
Q: What is the minimum age required for check-in at Moxy Mexico City Downtown?
A: The minimum age required for check-in at Moxy Mexico City Downtown is 18 years old.
Q: What is the policy on incidental charges at Moxy Mexico City Downtown?
A: The policy on incidental charges at Moxy Mexico City Downtown requires a credit card guarantee or deposit. Payment methods accepted include cash, credit card, and personal check, but a credit card is needed for guarantee or deposit purposes.
Q: What is the procedure for after-hours check-in at Moxy Mexico City Downtown?
A: If you expect to arrive very late, contact the hotel in advance to confirm your reservation and arrival time.
Q: What is the thread count of the bed linens provided at Moxy Mexico City Downtown?
A: The thread count for the bed linens at Moxy Mexico City Downtown is not publicly specified.
Q: What is the website link for Moxy Mexico City Downtown?
A: The website link for Moxy Mexico City Downtown is https://www.marriott.com/en-us/hotels/mexod-moxy-mexico-city-downtown/overview/.
Q: What is the wifi bandwidth at Moxy Mexico City Downtown?
A: The exact Wi‑Fi bandwidth (Mbps) at Moxy Mexico City Downtown is not publicly specified; the hotel provides complimentary high-speed Wi‑Fi in all guest rooms and public areas.
Q: What languages are spoken by the staff at Moxy Mexico City Downtown?
A: The staff at Moxy Mexico City Downtown speak Spanish.
Q: When did Moxy Mexico City Downtown open?
A: Moxy Mexico City Downtown opened on February 26, 2024.
Q: When is check-in at Moxy Mexico City Downtown?
A: Check-in at Moxy Mexico City Downtown is at 3:00 PM.
Q: When is check-out at Moxy Mexico City Downtown?
A: Check-out at Moxy Mexico City Downtown is at 12:00 PM.
Q: When was Moxy Mexico City Downtown built?
A: The Moxy Mexico City Downtown opened on February 26, 2024.
Q: Which amenities does Moxy Mexico City Downtown offer?
A: Moxy Mexico City Downtown offers a variety of amenities to enhance your stay. Our stylish and spacious lobby features a bright, open layout with contemporary furniture, "Plug and Meet" gathering areas equipped with modern ergonomic seating, large writing walls, and 56-inch televisions for presentations. You'll also find a state-of-the-art video wall and complimentary wireless internet access throughout public areas. For dining, we have a 24/7 Food & Beverage facility offering a wide selection of snacks and drinks, an evening bar featuring wines by the glass and local brews, and a complimentary healthy continental breakfast buffet. Our 145 non-smoking guest rooms are all air-conditioned with individual controls and include a 42-inch flat-screen television, built-in USB ports, complimentary wireless internet, a work/writing desk with a chair, an electric outlet at desk level, cable or satellite television, and down feature pillows. Additional services and facilities include daily full-service housekeeping, a safe deposit box, an ice machine on-site, and public areas that are air-conditioned. We are also pet-friendly, and service animals are permitted for guests with disabilities. For your convenience, we offer Mobile Check-In, Mobile Check-Out, and Mobile Request Services/Amenities. PC printers are available for business needs.
Amenities (Room)
Q: Are bathrobes and slippers provided at Moxy Mexico City Downtown?
A: Bathrobes and slippers are not provided at Moxy Mexico City Downtown.
Q: Are cribs available for guests staying at Moxy Mexico City Downtown?
A: Cribs are available upon request at Moxy Mexico City Downtown, subject to availability. Please contact the hotel prior to your arrival to confirm and reserve one.
Q: Are dishwashers available at Moxy Mexico City Downtown?
A: Dishwashers are not available at Moxy Mexico City Downtown.
Q: Are double vanities available in the bathrooms at Moxy Mexico City Downtown?
A: Double vanities are not available in the bathrooms at Moxy Mexico City Downtown.
Q: Are down/feather pillows available at Moxy Mexico City Downtown?
A: Yes, down feature pillows are available in all guest rooms at Moxy Mexico City Downtown.
Q: Are foam pillows available at Moxy Mexico City Downtown?
A: Foam pillows are not available at Moxy Mexico City Downtown. All guest rooms are equipped with down feature pillows.
Q: Are hair dryers available at Moxy Mexico City Downtown?
A: Hair dryers are available at Moxy Mexico City Downtown.
Q: Are luxury linen types available at Moxy Mexico City Downtown?
A: No, custom luxury linen selections or upgraded luxury linen packages are not standard offerings at Moxy Mexico City Downtown (or the Moxy brand in general)." "Rooms come equipped with standard Moxy bedding, which features clean, comfortable high-thread-count or sateen-weave cotton/cotton-blend sheets, along with synthetic/microfiber down-alternative duvets and pillows." "Moxy properties do not offer a luxury linen menu (e.g., choice of 100% Belgian linen, silk, high-thread-count Egyptian long-staple cotton options, or specialized pillow menus)." "Rooms at Moxy are designed to be compact, efficient, and streamlined, prioritizing strong baseline comfort (high-quality mattresses and crisp, standard white hotel sheets) over traditional luxury bedding choices.
Q: Are pay-per-view movies available on the in-room TVs at Moxy Mexico City Downtown?
A: No, traditional hotel pay-per-view movies are not available on the in-room TVs at Moxy Mexico City Downtown. The rooms feature 55-inch Smart TVs with screen-casting functionality (such as Chromecast/AirPlay) and integrated streaming app access (like Netflix, YouTube, or Disney+). Instead of purchasing pay-per-view films through a hotel billing system, you can stream content directly from your personal mobile device or log into your own subscription accounts on the TV.
Q: Are pots, pans, and serving dishes available in rooms at Moxy Mexico City Downtown?
A: No, pots, pans, and serving dishes are not available in the rooms at Moxy Mexico City Downtown.
Q: Are rollaway beds available at Moxy Mexico City Downtown?
A: Rollaway beds are not available at Moxy Mexico City Downtown.
Q: Are shower-tub combinations available at Moxy Mexico City Downtown?
A: No. Moxy Mexico City Downtown does not offer shower-tub combinations; bathtubs are not available at this property.
Q: Are smart TVs available in the rooms at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown are standardly equipped with 55-inch flat-screen Smart TVs featuring built-in casting/streaming capabilities (such as Chromecast or app connectivity) to let guests stream content directly from their personal devices.
Q: Are sofa beds available at Moxy Mexico City Downtown?
A: Sofa beds are not available at Moxy Mexico City Downtown.
Q: Are speakerphones available at Moxy Mexico City Downtown?
A: Yes, speakerphones (in-room phones with speakerphone capabilities) are a standard business-friendly room feature provided across properties in this tier, including Moxy Mexico City Downtown. If you require a dedicated conference-style speakerphone/polycom device or specific teleconferencing equipment for meetings, you can request one directly through the front desk/Bar Moxy or reserve one of the hotel's dedicated meeting and event spaces.
Q: Are the bathrooms counters at Moxy Mexico City Downtown made of marble?
A: The bathroom counters at Moxy Mexico City Downtown are not confirmed to be marble; the available responses do not confirm marble as the material.
Q: Are the bathrooms equipped with walk-in showers or soaking tubs at Moxy Mexico City Downtown?
A: The bathrooms at Moxy Mexico City Downtown are equipped with walk-in showers.
Q: Are the bathrooms shared or private at Moxy Mexico City Downtown?
A: The bathrooms at Moxy Mexico City Downtown are private, as all accommodations are standard guest rooms without mention of shared facilities.
Q: Are the bathtub and whirlpool separate at Moxy Mexico City Downtown?
A: No — Moxy Mexico City Downtown does not have separate bathtubs and whirlpools; neither bathtubs nor whirlpools/hot tubs are available in the guest rooms, so the question of them being separate does not apply.
Q: Are there smart room controls for lighting or temperature at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown provide standard in-room temperature control (air conditioning/thermostat); no claim is made here that app- or voice-based smart thermostat controls are provided.
Q: Are there USB charging ports available in the guest rooms at Moxy Mexico City Downtown?
A: Yes, all guest rooms at Moxy Mexico City Downtown are equipped with built-in USB ports.
Q: Can I control the temperature in my room at Moxy Mexico City Downtown?
A: Yes, all guest rooms at Moxy Mexico City Downtown are air-conditioned with individually controlled thermostats, allowing you to manage the temperature in your room.
Q: Do guest rooms at Moxy Mexico City Downtown have a pantry area?
A: Guest rooms at Moxy Mexico City Downtown do not have a pantry area.
Q: Do guest rooms at Moxy Mexico City Downtown have a microwave?
A: Guest rooms at Moxy Mexico City Downtown do not have a microwave.
Q: Do guest rooms at Moxy Mexico City Downtown have a mini fridge?
A: Guest rooms at Moxy Mexico City Downtown do not have a mini fridge listed among the in-room amenities.
Q: Do guest rooms at Moxy Mexico City Downtown have a refrigerator with an ice maker?
A: Guest rooms at Moxy Mexico City Downtown do not have a refrigerator with an ice maker.
Q: Do guest rooms at Moxy Mexico City Downtown have a toaster oven?
A: Guest rooms at Moxy Mexico City Downtown do not have a toaster oven.
Q: Do guest rooms at Moxy Mexico City Downtown have a water purification system for the room?
A: Guest rooms at Moxy Mexico City Downtown do not have a water purification system.
Q: Do guest rooms at Moxy Mexico City Downtown have conventional ovens?
A: Guest rooms at Moxy Mexico City Downtown do not have conventional ovens.
Q: Do guest rooms at Moxy Mexico City Downtown have dish cleaning supplies in the room?
A: Guest rooms at Moxy Mexico City Downtown do not have dish cleaning supplies.
Q: Do guest rooms at Moxy Mexico City Downtown have eating utensils?
A: Eating utensils are not available in the guest rooms.
Q: Do guest rooms at Moxy Mexico City Downtown have toasters?
A: Guest rooms at Moxy Mexico City Downtown do not have toasters.
Q: Do guest rooms have tables and chairs at Moxy Mexico City Downtown?
A: Yes, guest rooms at Moxy Mexico City Downtown have a work/writing desk with a chair.
Q: Do rooms at Moxy Mexico City Downtown have a refrigerator?
A: Rooms at Moxy Mexico City Downtown do not have a refrigerator listed among their in-room amenities.
Q: Do rooms have USB charging ports or modern outlets at Moxy Mexico City Downtown?
A: Yes, all guest rooms at Moxy Mexico City Downtown are equipped with built-in USB ports for charging.
Q: Do rooms include blackout curtains at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown are likely to feature blackout curtains or shades; however, as this is not definitively confirmed for every room, please contact the hotel directly to verify.
Q: Do the guest rooms at Moxy Mexico City Downtown have phones with voicemail?
A: Guest rooms at Moxy Mexico City Downtown do not have phones with voicemail.
Q: Do the guest rooms at Moxy Mexico City Downtown have wifi?
A: Yes, all guest rooms at Moxy Mexico City Downtown are equipped with complimentary wireless internet.
Q: Do the guest rooms have air-conditioning at Moxy Mexico City Downtown?
A: Yes, all guest rooms at Moxy Mexico City Downtown are air-conditioned with individual controls.
Q: Do the rooms at Moxy Mexico City Downtown come with an AM/FM clock radio?
A: The rooms at Moxy Mexico City Downtown do not come with an AM/FM clock radio.
Q: Do the rooms at Moxy Mexico City Downtown have alarm clocks?
A: Alarm clocks are not available in the rooms at Moxy Mexico City Downtown.
Q: Do the rooms at Moxy Mexico City Downtown have desk chairs?
A: Yes, the rooms at Moxy Mexico City Downtown include a work/writing desk with a chair.
Q: Do the rooms at Moxy Mexico City Downtown have ergonomic chairs for working comfortably?
A: The rooms include a work/writing surface or desk (or equivalent foldaway table) and a chair for use while working.
Q: Do the rooms have coffee makers or espresso machines at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have coffee makers or espresso machines.
Q: Do the rooms include microwaves at Moxy Mexico City Downtown?
A: Microwaves are not available in the rooms at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have a Hinoki tub?
A: No, Moxy Mexico City Downtown does not have a Hinoki tub.
Q: Does Moxy Mexico City Downtown have bathtubs with spray jets?
A: Bathtubs with spray jets are not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown have ceiling fans?
A: Moxy Mexico City Downtown does not equip guest rooms with ceiling fans. The rooms rely on individual, in-room climate control (central air conditioning and heating).
Q: Does Moxy Mexico City Downtown have electrical outlets at desk level?
A: Yes, Moxy Mexico City Downtown offers electric outlets at desk level in all guest rooms.
Q: Does Moxy Mexico City Downtown have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes. Based on the majority of sources, Moxy Mexico City Downtown rooms have HD flat-panel televisions that are 32 inches or larger.
Q: Does Moxy Mexico City Downtown have oversized bathtubs?
A: No, Moxy Mexico City Downtown does not have oversized bathtubs.
Q: Does Moxy Mexico City Downtown have rooms with only bathtubs?
A: No. Moxy Mexico City Downtown does not have rooms with bathtubs; the bathrooms are described as featuring showers rather than tubs.
Q: Does Moxy Mexico City Downtown have separate tubs and showers?
A: Moxy Mexico City Downtown does not have separate tubs and showers.
Q: Does Moxy Mexico City Downtown have walk-in wardrobes or closets?
A: Moxy Mexico City Downtown does not have walk-in wardrobes or walk-in closets.
Q: Does Moxy Mexico City Downtown offer a mini-bar for a fee?
A: A mini-bar is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown offer a wet bar in the room?
A: A wet bar is not available in the rooms at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown offer access to cable or streaming TV services?
A: Yes, Moxy Mexico City Downtown offers cable or satellite television in all guest rooms.
Q: Does Moxy Mexico City Downtown offer bottled water in the room as a complimentary service?
A: Complimentary bottled water is not available in the rooms at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown offer complimentary in-room coffee or tea?
A: Complimentary in-room coffee or tea is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown offer in-room coffee/tea maker?
A: Moxy Mexico City Downtown does not offer in-room coffee/tea makers.
Q: Does Moxy Mexico City Downtown offer outdoor space in the rooms?
A: No, Moxy Mexico City Downtown does not offer outdoor space in the rooms.
Q: Does Moxy Mexico City Downtown offer shower-only bathrooms?
A: Yes. All sources agree that Moxy Mexico City Downtown guest rooms include showers and do not offer bathtubs.
Q: Does Moxy Mexico City Downtown provide a spare electrical outlet at the desk?
A: Yes, Moxy Mexico City Downtown provides an electric outlet at desk level in all guest rooms.
Q: Does Moxy Mexico City Downtown provide an in-room safe?
A: No, Moxy Mexico City Downtown does not provide an in-room safe; however, a safe deposit box is available as a guest service.
Q: Does Moxy Mexico City Downtown provide instant hot water?
A: Instant hot water is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown provide laundry bags or hampers in the rooms?
A: Laundry bags or hampers are not available in the rooms at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown provide slippers for guests?
A: Slippers are not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown provide weight scales?
A: Weight scales are not available at Moxy Mexico City Downtown.
Q: How many closets are available in the rooms at Moxy Mexico City Downtown?
A: Closets are not available in the rooms at Moxy Mexico City Downtown.
Q: How many telephones are found in the rooms at Moxy Mexico City Downtown?
A: guest rooms typically do not have traditional in-room telephones; guests are encouraged to communicate with hotel staff via the Marriott Bonvoy Mobile App (guest chat) or the 24/7 front desk/bar in the lobby; some Moxy locations may feature a single retro/rotary dial phone for listening to pre-recorded bedtime stories or internal features rather than standard external/front desk calling
Q: Is a bathrobe provided at Moxy Mexico City Downtown?
A: A bathrobe is not listed among the in-room amenities at Moxy Mexico City Downtown.
Q: Is a down/featherbed available at Moxy Mexico City Downtown?
A: Down feature pillows are available in all guest rooms. A down/featherbed is not available.
Q: Is a duvet available at Moxy Mexico City Downtown?
A: A duvet is available at Moxy Mexico City Downtown.
Q: Is a pillow-top mattress available at Moxy Mexico City Downtown?
A: No, a pillow-top mattress is not mentioned as available at Moxy Mexico City Downtown. The rooms feature down pillows, but there is no indication of pillow-top mattresses.
Q: Is a portable play yard-type crib available at Moxy Mexico City Downtown?
A: cribs or portable play yards (such as a Pack 'n Play) are generally not available" ; "contact the hotel directly prior to booking or arrival to confirm if they have any on-site provisions or exceptions, or to bring your own lightweight travel crib.
Q: Is a stove available in rooms at Moxy Mexico City Downtown?
A: A stove is not available in the rooms at Moxy Mexico City Downtown.
Q: Is a trouser or pant press available at Moxy Mexico City Downtown?
A: No, a trouser or pant press is not available at Moxy Mexico City Downtown.
Q: Is a washer/dryer available in guest rooms at Moxy Mexico City Downtown?
A: A washer/dryer is not available in the guest rooms at Moxy Mexico City Downtown.
Q: Is air-conditioning individually controlled in the room at Moxy Mexico City Downtown?
A: Yes, the air-conditioning in all guest rooms at Moxy Mexico City Downtown is individually controlled.
Q: Is an in-room printer available at Moxy Mexico City Downtown?
A: No, an in-room printer is not available at Moxy Mexico City Downtown. However, PC printers are available as part of the business services.
Q: Is an iron and ironing board available in the guest rooms at Moxy Mexico City Downtown?
A: An iron and an ironing board are available in the guest rooms at Moxy Mexico City Downtown.
Q: Is dishware available in rooms at Moxy Mexico City Downtown?
A: Dishware is not available in the rooms at Moxy Mexico City Downtown.
Q: Is in-room fax available at Moxy Mexico City Downtown?
A: In-room fax service is not available at Moxy Mexico City Downtown.
Q: Is there a bidet at Moxy Mexico City Downtown?
A: A bidet is not available at Moxy Mexico City Downtown.
Q: Is there a fireplace in the rooms at Moxy Mexico City Downtown?
A: A fireplace is not available in the rooms at Moxy Mexico City Downtown.
Q: Is there a laundry basket or clothes hamper at Moxy Mexico City Downtown?
A: No, guest rooms at Moxy Mexico City Downtown do not come equipped with a dedicated laundry basket or clothes hamper. The rooms feature wall pegboards/hooks with hangers and under-bed storage drawers and cubbies instead of traditional hampers. A plastic or fabric laundry bag is typically provided in the room (or available upon request from the front desk) for dry cleaning and laundry services.
Q: Is there a lighted makeup mirror in the rooms at Moxy Mexico City Downtown?
A: A lighted makeup mirror is not available in the rooms at Moxy Mexico City Downtown.
Q: Is there a minibar in the room at Moxy Mexico City Downtown?
A: A minibar is not available in the rooms at Moxy Mexico City Downtown.
Q: Is there a phone in the bathroom at Moxy Mexico City Downtown?
A: A phone in the bathroom is not available at Moxy Mexico City Downtown.
Q: Is there a separate closet in the rooms at Moxy Mexico City Downtown?
A: No, there is not a separate enclosed closet in the rooms at Moxy Mexico City Downtown; the rooms use an open-style/open wall storage system instead.
Q: Is there a TV casting option like Chromecast or AirPlay at Moxy Mexico City Downtown?
A: A TV casting option like Chromecast or AirPlay is not available at Moxy Mexico City Downtown.
Q: Is there a whirlpool or hottub available in the guest rooms at Moxy Mexico City Downtown?
A: No, there is no whirlpool or hot tub available in the guest rooms at Moxy Mexico City Downtown.
Q: Is there high-speed internet in the rooms at Moxy Mexico City Downtown?
A: Yes, all guest rooms at Moxy Mexico City Downtown are equipped with complimentary wireless internet.
Q: What bathroom amenities are included at Moxy Mexico City Downtown?
A: The bathroom includes a shower and complimentary toiletries.
Q: What brand of bathroom toiletries provided at Moxy Mexico City Downtown?
A: The bathroom toiletries provided at Moxy Mexico City Downtown are by muk Haircare (an Australian haircare brand). They are supplied in large, refillable pump dispensers mounted on the wall rather than single-use bottles. The amenities typically include muk All-In-One / 2-in-1 Shampoo & Body Wash, muk Conditioner, and a bar soap by the sink. Body lotion is typically not stocked in guest rooms by default.
Q: What is the electric voltage in rooms at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown use 127 V at 60 Hz and accept Type A and Type B plugs.
Q: What is the fee for a crib at Moxy Mexico City Downtown?
A: Cribs are not available at Moxy Mexico City Downtown.
Q: What kind of work desk is provided in guest rooms at Moxy Mexico City Downtown?
A: The guest rooms at Moxy Mexico City Downtown are equipped with a work/writing desk that includes a chair and an electric outlet at desk level.
Digital Check-in
Q: Can I check in digitally at Moxy Mexico City Downtown before arriving at the hotel?
A: Yes, you can check in digitally at Moxy Mexico City Downtown before arriving at the hotel, as mobile check-in is enabled.
Q: Can I check in digitally for multiple rooms at Moxy Mexico City Downtown?
A: Yes, but with specific limitations depending on how the rooms were booked. If all rooms are on the same reservation: you can complete digital check-in for the primary reservation via the Marriott Bonvoy app; the app generally generates a Mobile Key only for your primary room; once checked in, you can use the Share Key feature in the app to send digital access to registered guests staying in the additional rooms (provided they are at least 18, have a Marriott Bonvoy account, and have the app installed). If rooms are booked under separate reservations: you can digitally check in for each room individually as long as they appear under your "Trips" tab in the Marriott Bonvoy app. Identity verification/legal requirements: Mexico requires hotels to verify guest identification upon arrival; even if you check in digitally via the app, the primary guest (or occupants of each room) will likely still need to stop by the desk/bar to present physically required IDs before physical room keys or full mobile access is unlocked. Primary account holder name: you can earn Bonvoy points on up to three rooms booked under your name; other guests arriving before you must be named on the reservation ahead of time or they won't be permitted to check in or access the room.
Q: Can I share my digital key with other guests at Moxy Mexico City Downtown?
A: Digital Key is not enabled at Moxy Mexico City Downtown, so you will not be able to share a digital key with other guests.
Q: Can I use a digital key to access hotel amenities at Moxy Mexico City Downtown?
A: No, digital key access is not enabled at Moxy Mexico City Downtown.
Q: Can I use my mobile phone for digital check-in at Moxy Mexico City Downtown?
A: Yes, you can use your mobile phone for digital check-in at Moxy Mexico City Downtown, as mobile check-in is enabled.
Q: Does Moxy Mexico City Downtown offer digital key access?
A: Digital Key access is not available at Moxy Mexico City Downtown.
Q: Does Moxy Mexico City Downtown require an app for digital check-in?
A: No, Moxy Mexico City Downtown does not require an app for digital check-in. Mobile check-in and mobile check-out are enabled, but web check-in and digital key services are not enabled.
Q: How can I complete digital check-in at Moxy Mexico City Downtown?
A: You can complete digital check-in at Moxy Mexico City Downtown by using their mobile check-in service, which is enabled for this property. This allows you to check in conveniently via your mobile device before arrival.
Q: How can I use a digital key at Moxy Mexico City Downtown?
A: Digital Key is not enabled at Moxy Mexico City Downtown.
Q: How do I troubleshoot issues with my digital key at Moxy Mexico City Downtown?
A: The Moxy Mexico City Downtown does not have digital key functionality enabled. Therefore, troubleshooting digital key issues is not applicable at this property.
Q: How long is my digital key valid after check-out at Moxy Mexico City Downtown?
A: There is no digital key service enabled at Moxy Mexico City Downtown, so there is no validity period for a digital key after check-out.
Q: Is a physical key card still available if I use a digital key at Moxy Mexico City Downtown?
A: Digital Key is not enabled at Moxy Mexico City Downtown, so you will be provided with a physical key card for your room.
Q: Is an internet connection required to use a digital key at Moxy Mexico City Downtown?
A: A digital key is not enabled at Moxy Mexico City Downtown, so an internet connection is not applicable for its use.
Q: Is there a digital key option available after checking in online at Moxy Mexico City Downtown?
A: No, the digital key option is not available at Moxy Mexico City Downtown after checking in online.
Q: What app do I need to access the digital key for Moxy Mexico City Downtown?
A: Digital Key is not enabled at Moxy Mexico City Downtown.
Q: What documents or information do I need for digital check-in at Moxy Mexico City Downtown?
A: For digital check-in at Moxy Mexico City Downtown, you will need a Marriott Bonvoy account or the Marriott mobile app with your reservation linked, your reservation confirmation number or booking details, a valid government-issued photo ID (a passport if you are an international traveler), and a credit card for incidentals, room charges, taxes, or holds.
Q: What time is digital check-in at Moxy Mexico City Downtown?
A: Digital check-in is available and the regular check-in time at Moxy Mexico City Downtown is 3:00 PM.
Q: Who can I contact if I have issues with digital check-in at Moxy Mexico City Downtown?
A: For issues with digital check-in at Moxy Mexico City Downtown, you can contact the hotel directly through their official website or reservation services, as they have mobile check-in and mobile request services enabled. The hotel's contact details are available on their website: https://www.marriott.com/en-us/hotels/mexod-moxy-mexico-city-downtown/overview/.
Parking
Q: Are electric car charging stations available at Moxy Mexico City Downtown?
A: EV charging stations are not available at Moxy Mexico City Downtown.
Q: Are the EV charging stations at Moxy Mexico City Downtown available 24/7?
A: EV charging stations are not available at Moxy Mexico City Downtown.
Q: Are the EV charging stations at Moxy Mexico City Downtown compatible with Tesla vehicles?
A: EV charging stations are not available at Moxy Mexico City Downtown.
Q: Are there any restrictions or time limits for free parking at Moxy Mexico City Downtown?
A: There is no definitive, publicly confirmed information regarding free parking time limits at Moxy Mexico City Downtown. We recommend checking the official Marriott or Moxy property page, or contacting the hotel directly via phone or email to confirm parking availability, time limits, validation rules, and any applicable fees.
Q: Do I need to reserve a parking spot in advance at Moxy Mexico City Downtown?
A: Parking is not available at Moxy Mexico City Downtown.
Q: Do I need to reserve an EV charging spot at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not have EV charging spots available.
Q: Does Moxy Mexico City Downtown have a gated entrance for guest self-parking?
A: No, Moxy Mexico City does not have a gated entrance for guest self-parking. Moxy Mexico City does not offer dedicated gated self-parking on property. Guests arriving with a vehicle typically rely on hotel valet services or off-site nearby public parking garages.
Q: Does Moxy Mexico City Downtown offer free parking for guests?
A: Moxy Mexico City Downtown does not offer free parking for guests.
Q: Does Moxy Mexico City Downtown offer motorcycle parking?
A: Moxy Mexico City Downtown does not have documented parking information, so motorcycle parking is not available.
Q: Does Moxy Mexico City Downtown offer off-site parking?
A: Moxy Mexico City Downtown relies on off-site parking options nearby rather than an extensive dedicated on-site self-parking lot." "The hotel offers limited on-site services (such as valet parking) and directs guests who wish to self-park to nearby off-site parking garages or public parking lots within walking distance." "Off-site parking arrangements, daily rates, and garage height restrictions can vary; contact the hotel directly prior to arrival or ask the front desk upon check-in for the most current recommended off-site parking locations and rates.
Q: Does Moxy Mexico City Downtown offer on-site accessible, self-parking?
A: Moxy Mexico City Downtown does not offer on-site accessible self-parking.
Q: Does Moxy Mexico City Downtown offer on-site parking?
A: Moxy Mexico City Downtown does not offer on-site parking.
Q: Does Moxy Mexico City Downtown offer secure or covered parking?
A: Moxy Mexico City Downtown does not have documented information regarding secure or covered parking, so it is not available.
Q: Does Moxy Mexico City Downtown provide free parking for guests with electric vehicles?
A: Moxy Mexico City Downtown does not provide parking.
Q: Does Moxy Mexico City Downtown provide long-term parking?
A: Moxy Mexico City Downtown does not provide parking.
Q: Does the Moxy Mexico City Downtown offer RV parking?
A: RV parking is not available at Moxy Mexico City Downtown.
Q: How many EV charging stations does Moxy Mexico City Downtown have?
A: EV charging spaces count — Moxy Mexico City Downtown does not have any EV (electric vehicle) charging stations on-site.
Q: How many parking spaces are available at Moxy Mexico City Downtown?
A: Parking is not available at Moxy Mexico City Downtown.
Q: Is free parking available for guests staying at Moxy Mexico City Downtown during peak seasons or holidays?
A: Parking is not available at Moxy Mexico City Downtown.
Q: Is parking available for oversized vehicles at Moxy Mexico City Downtown?
A: No, parking for oversized vehicles is not available at Moxy Mexico City Downtown.
Q: Is the free parking at Moxy Mexico City Downtown valet or self-parking?
A: The consensus is that parking at Moxy Mexico City Downtown is valet parking.
Q: Is there a fee for using EV charging stations at Moxy Mexico City Downtown?
A: EV charging stations are not available at Moxy Mexico City Downtown.
Q: Is there a garage height limit at Moxy Mexico City Downtown?
A: onsite valet parking subject to height restrictions; the exact numerical clearance limit (in meters/feet) can vary based on specific garage entries or sections; contact the hotel to confirm vehicle dimensions — Phone: +52 55 9336 2420
Q: Is there a limit on the number of vehicles that can park for free at Moxy Mexico City Downtown?
A: Parking is not available at Moxy Mexico City Downtown.
Q: Is there a parking garage or lot near Moxy Mexico City Downtown?
A: There are public parking garages or lots near Moxy Mexico City Downtown; you should contact the hotel directly to inquire about their preferred parking options or valet service.
Q: Is valet parking available at Moxy Mexico City Downtown?
A: Valet parking is not available at Moxy Mexico City Downtown.
Q: What are the charges for parking at Moxy Mexico City Downtown?
A: Parking is not available at Moxy Mexico City Downtown.
Q: What is the charge for off-site parking at the Moxy Mexico City Downtown?
A: There is no property operating under the name "Moxy Mexico City Downtown." Many Moxy Downtown locations partner with nearby public garages or off-site valet providers, generally running between $30 to $70 USD per day depending on the city and vehicle size.
Q: What is the charge for on-site parking at the Moxy Mexico City Downtown?
A: On-site parking is not available.
Q: What is the charging speed of the EV stations at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not feature on-site EV charging stations or list specific charging speeds." "Level 2 Destination Chargers ... typically supply 7 kW to 11.5 kW." "DC fast-charging networks ... offer DC fast-charging speeds ranging from 50 kW up to 150+ kW.
Q: What types of EV chargers are available at Moxy Mexico City Downtown?
A: EV chargers are not available at Moxy Mexico City Downtown.
Q: Where are the EV charging stations located at Moxy Mexico City Downtown?
A: EV charging stations are not available at Moxy Mexico City Downtown.
Rooms
Q: Are the bathrooms separate from the bedroom with a door at Moxy Mexico City Downtown?
A: The bathrooms at Moxy Mexico City Downtown are private (located within the guest rooms and not shared with other guests).
Q: Are the bathrooms wheelchair accessible at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown offers wheelchair-accessible bathrooms, specifically featuring roll-in showers and grab bars.
Q: Are the bathtubs large enough for soaking at Moxy Mexico City Downtown?
A: No. Moxy Mexico City Downtown does not offer soaking bathtubs; rooms have showers (including walk-in showers) instead.
Q: Are the tubs freestanding or built-in at Moxy Mexico City Downtown?
A: Bathtubs are not available at Moxy Mexico City Downtown.
Q: Are there accessible tubs or bathing options at Moxy Mexico City Downtown?
A: Accessible tubs or bathing options are not available at Moxy Mexico City Downtown.
Q: Are there ADA-accessible rooms available at Moxy Mexico City Downtown?
A: ADA-accessible rooms are not available at Moxy Mexico City Downtown.
Q: Are there family rooms with multiple sleeping areas at Moxy Mexico City Downtown?
A: No, Moxy Mexico City Downtown does not have family rooms with multiple sleeping areas. The hotel offers 145 standard guest rooms only, with no suites or rooms specifically configured for multiple sleeping areas.
Q: Are there full-length mirrors in the rooms at Moxy Mexico City Downtown?
A: Full-length mirrors are not available in the rooms at Moxy Mexico City Downtown.
Q: Are there grab bars installed in the bathrooms at Moxy Mexico City Downtown?
A: Yes, but specifically in the designated mobility/accessible rooms." "The accessible room options (such as Accessible King or Roll-in Shower guest rooms) include grab bars in the bathroom by the toilet and inside the shower." "Standard guest rooms at Moxy hotels generally feature standard walk-in showers without safety grab bars installed." "If grab bars are a requirement for your stay, ensure that you explicitly reserve an Accessible Room or request one when booking through Marriott/Moxy.
Q: Are there kitchenettes or small kitchen areas in the rooms at Moxy Mexico City Downtown?
A: Our rooms at Moxy Mexico City Downtown do not feature kitchenettes or small kitchen areas.
Q: Are there loft-style rooms with multiple levels at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown offers 145 standard guest rooms. There are no loft-style rooms with multiple levels available.
Q: Are there lowered sinks or accessible vanities at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown offers mobility-accessible rooms that feature ADA-compliant bathroom amenities, including lowered sinks and accessible vanities designed for wheelchair access and guests with mobility needs." "When booking through the Marriott website or mobile app, look specifically for the Mobility/Hearing Accessible room configurations to ensure your room is equipped with accessible bathroom fixtures (such as lowered sinks/counters, roll-in showers or accessible tubs, and grab bars).
Q: Are there luggage racks or storage benches in the rooms at Moxy Mexico City Downtown?
A: Luggage racks or storage benches are not available in the rooms at Moxy Mexico City Downtown.
Q: Are there rain showers in the bathrooms at Moxy Mexico City Downtown?
A: Rain showers are not available in the bathrooms at Moxy Mexico City Downtown.
Q: Are there rooms designed specifically for groups or families at Moxy Mexico City Downtown?
A: No, Moxy Mexico City Downtown offers only standard guest rooms with no suites or rooms specifically designed for groups or families.
Q: Are there rooms with adjustable beds at Moxy Mexico City Downtown?
A: Adjustable beds are not available at Moxy Mexico City Downtown.
Q: Are there rooms with bunk beds or extra sleeping spaces at Moxy Mexico City Downtown?
A: No, all 145 rooms at Moxy Mexico City Downtown are standard guest rooms without suites, and there is no mention of rooms with bunk beds or extra sleeping spaces.
Q: Are there rooms with corner windows or wraparound views at Moxy Mexico City Downtown?
A: Our rooms at Moxy Mexico City Downtown do not feature corner windows or wraparound views. All of our 145 guest rooms are standard configurations.
Q: Are there rooms with large panoramic windows at Moxy Mexico City Downtown?
A: Moxy Mexico City does not feature standard rooms with floor-to-ceiling panoramic windows, but select higher-floor and corner rooms offer expansive city views." "Standard guest rooms ... featuring large, modern windows designed for natural light rather than full wall-to-wall panoramic glass." "The hotel’s rooftop bar and social lounge area features broad, open-air panoramic views overlooking the Paseo de la Reforma skyline.
Q: Are there rooms with skylights or extra natural light at Moxy Mexico City Downtown?
A: guest rooms do not feature skylights. Large, floor-to-ceiling (or wall-to-wall) windows to maximize incoming daylight in the 185–200 sq. ft. rooms. For maximum natural light, request a higher-floor room facing outward toward the street/skyline or inquire about corner room layouts.
Q: Are there rooms with wider doorways for accessibility at Moxy Mexico City Downtown?
A: Yes. As a Marriott Bonvoy property, Moxy Mexico City Downtown offers specifically designed Accessible Guest Rooms equipped with mobility features." "Standard accessible rooms in Marriott properties feature doorway clear openings of at least 32 inches (81 cm) to accommodate wheelchairs and mobility devices." "Layout Adjustments: ... extra floor clearance around the bed and entryway for easier maneuvering.
Q: Are there separate dressing areas in the room at Moxy Mexico City Downtown?
A: Separate dressing areas are not available in the rooms at Moxy Mexico City Downtown.
Q: Are there separate vanity or makeup areas at Moxy Mexico City Downtown?
A: Separate vanity or makeup areas are not available at Moxy Mexico City Downtown.
Q: Are there step-free showers available at Moxy Mexico City Downtown?
A: Step-free showers are not available.
Q: Are there studio-style open rooms or traditional layouts at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown offers 145 standard guest rooms with traditional layouts; there are no suites or studio-style open rooms available.
Q: Are there suites with separate bedrooms and living rooms at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not offer suites with separate bedrooms and living rooms. The hotel features 145 standard guest rooms.
Q: Are there walk-in showers in the bathrooms at Moxy Mexico City Downtown?
A: There are walk-in showers in the bathrooms at Moxy Mexico City Downtown.
Q: Do the accessible rooms have roll-in showers at Moxy Mexico City Downtown?
A: Accessible rooms with roll-in showers are not available.
Q: Do the bathrooms have doors that fully close at Moxy Mexico City Downtown?
A: The bathrooms at Moxy Mexico City Downtown have doors that close to enclose the bathroom, providing a private, separate bathroom space.
Q: Do the bathrooms have glass walls or fully private walls at Moxy Mexico City Downtown?
A: The bathrooms at Moxy Mexico City Downtown are private/enclosed (not glass-walled open to the bedroom), and the shower area may have a glass enclosure or glass door.
Q: Do the bathrooms have separate toilet rooms at Moxy Mexico City Downtown?
A: Separate toilet rooms are not available at Moxy Mexico City Downtown.
Q: Do the rooms have balconies or private terraces at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown do not have balconies, patios, private terraces, or other private outdoor space.
Q: Do the rooms have built-in wardrobes at Moxy Mexico City Downtown?
A: Built-in wardrobes are not available in the rooms at Moxy Mexico City Downtown.
Q: Do the rooms have entryways or foyers at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have entryways or foyers.
Q: Do the rooms have floor-to-ceiling windows at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have floor-to-ceiling windows.
Q: Do the rooms have Juliet balconies at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have Juliet balconies.
Q: Do the rooms have oceanfront or direct-view balconies at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have oceanfront or direct-view balconies.
Q: Do the rooms have partition walls or sliding doors between spaces at Moxy Mexico City Downtown?
A: The rooms at Moxy Mexico City Downtown do not have partition walls or sliding doors between spaces; they consist of standard guest rooms without suites or separate room divisions.
Q: Do the rooms have separate living areas at Moxy Mexico City Downtown?
A: No, the rooms at Moxy Mexico City Downtown do not have separate living areas. All 145 rooms are standard guest rooms without suites or distinct living spaces.
Q: What are the closet dimensions and available hanging space in rooms at Moxy Mexico City Downtown?
A: Rooms at Moxy Mexico City Downtown generally do not have widely published, traditional enclosed closet dimensions; instead the room storage is described as compact, non-traditional or wardrobe-style/open-design. Exact closet dimensions and precise available hanging-space measurements are not published or readily available.
Q: What is the maximum luggage storage capacity in standard rooms at Moxy Mexico City Downtown?
A: Standard guest rooms at Moxy Hotels—including Moxy Mexico City Downtown—do not feature traditional closets, wardrobes, or defined weight/volume limits for luggage. Under-Bed Storage: Moxy’s open platform bed frames are designed with built-in clear space beneath the bed frame, specifically sized to slide standard check-in suitcases and carry-ons flat out of the way. Wall Pegs / Pegboards: In place of a wardrobe, rooms feature open wall hooks/pegs for hanging clothes and small bags. Front Desk / Lobby Luggage Storage: If your luggage is too bulky for the under-bed area or if you have extra bags, the front desk provides complimentary luggage storage for guests at reception.
Amenities (Hotel)
Q: Are there outdoor fire pits or social gathering areas at Moxy Mexico City Downtown?
A: The Moxy Mexico City Downtown features a stylish and spacious lobby with "Plug and Meet" gathering areas designed for meeting, greeting, and retreating. Outdoor fire pits are not available.
Q: Does Moxy Mexico City Downtown have an ATM on site?
A: No, Moxy Mexico City Downtown does not have an ATM on site.
Q: Does Moxy Mexico City Downtown offer coworking or lounge spaces for guests?
A: Yes, Moxy Mexico City Downtown offers "Plug and Meet" gathering areas with modern ergonomic seating, large writing walls, and 56-inch televisions for presentation projection. The stylish, spacious lobby also provides a comfortable space to meet, greet, and retreat, and is equipped with free Wifi.
Q: Does Moxy Mexico City Downtown offer dry cleaning or laundry service?
A: Moxy Mexico City Downtown does not feature full-service, in-house laundry or professional dry cleaning." "Common communal ironing rooms or steamer stations on guest floors so guests can iron or press their own clothes." "Hotel staff can generally arrange or recommend third-party off-site laundry services, or you can use local laundry pickup and delivery apps active in Mexico City (such as Laundryheap or local lavanderías).
Q: Does Moxy Mexico City Downtown offer yoga classes or wellness activities?
A: Moxy Mexico City Downtown does not offer yoga classes or wellness activities.
Q: Does Moxy Mexico City Downtown provide bikes for guests to use?
A: Moxy Mexico City Downtown does not provide bikes for guests to use.
Q: Does Moxy Mexico City Downtown support mobile key or digital check-in?
A: Moxy Mexico City Downtown supports mobile check-in for your convenience. Digital Key is not enabled at this time.
Q: Is luggage storage available before check-in or after check-out at Moxy Mexico City Downtown?
A: Luggage storage is not available at Moxy Mexico City Downtown.
Q: Is there a meditation or relaxation room at Moxy Mexico City Downtown?
A: A meditation or relaxation room is not available at Moxy Mexico City Downtown.
Q: Is there a rooftop bar or rooftop lounge at Moxy Mexico City Downtown?
A: Yes. Moxy Mexico City Downtown has a rooftop bar/lounge, and the rooftop area offers views of the city.
Q: Is there a sauna or steam room available at Moxy Mexico City Downtown?
A: No, there is no sauna or steam room available at Moxy Mexico City Downtown.
Q: Is there a shuttle service offered by Moxy Mexico City Downtown?
A: No, there is no shuttle service offered by Moxy Mexico City Downtown.
Q: Is Wi-Fi free at Moxy Mexico City Downtown?
A: Yes, complimentary wireless internet is available in all guest rooms and public areas at Moxy Mexico City Downtown.
Policy
Q: Are cats allowed at Moxy Mexico City Downtown?
A: Cats are allowed at Moxy Mexico City Downtown. The hotel permits one pet (dog or cat) per room, and a pet fee applies; confirm the exact fee and any additional restrictions directly with the hotel.
Q: Are children allowed in all hotel areas at Moxy Mexico City Downtown?
A: Children are generally allowed at Moxy Mexico City Downtown, but certain areas, such as bars, lounges, rooftop spaces, and some fitness facilities, may have age restrictions or require adult supervision. Please confirm the current rules with the hotel before your arrival.
Q: Are dogs allowed at Moxy Mexico City Downtown?
A: Yes, dogs are allowed at Moxy Mexico City Downtown as pets are permitted and service animals are accepted for guests with disabilities.
Q: Are pets allowed in public areas at Moxy Mexico City Downtown?
A: There is no definitive, consistent information regarding whether pets are permitted in public areas at Moxy Mexico City Downtown. It is recommended that you contact the hotel directly or review their official pet policy to confirm the current rules for public-area access.
Q: Are service animals allowed at Moxy Mexico City Downtown?
A: Yes, service animals are permitted for guests with disabilities at Moxy Mexico City Downtown.
Q: Are taxes included in the room rate at Moxy Mexico City Downtown?
A: Taxes are not included in the base room rate at Moxy Mexico City Downtown; applicable taxes and fees are typically added to the total during booking or at checkout.
Q: Are there additional fees I should know about at Moxy Mexico City Downtown?
A: There are no additional fees specifically documented for Moxy Mexico City Downtown. Standard payment methods accepted include cash, credit cards (Amex, Mastercard, Visa), and personal checks. No parking fees or other extra charges are mentioned.
Q: Are there adult-only areas at Moxy Mexico City Downtown?
A: Adult-only areas are not available at Moxy Mexico City Downtown.
Q: Are there any size restrictions for pets at Moxy Mexico City Downtown?
A: Pets are allowed at Moxy Mexico City Downtown. There are no size restrictions for pets mentioned in our policy.
Q: Are there non-refundable rates at Moxy Mexico City Downtown?
A: Yes, Moxy Mexico City Downtown offers non-refundable rate options alongside flexible rates. Prepaid / Non-Refundable Rates: these standard rate options (such as "Prepurchase" or "Prepaid - Non-Refundable") require full payment at the time of booking and cannot be refunded, canceled, or modified without losing the payment. Flexible / Standard Rates: options permit free cancellation up to 24 to 48 hours before check-in without penalty. Promotions: special promotional packages or discounted Member Rates often require non-refundable prepayments in exchange for a lower nightly price.
Q: Are there refundable room rates available at Moxy Mexico City Downtown?
A: Refundable (flexible) room rates are available at Moxy Mexico City Downtown, though exact rate types, cancellation windows, and terms vary by stay dates, room type, and booking channel. Please verify the specific refundable option and its cancellation policy on Marriott’s booking page or the third-party site, or call the hotel directly before booking.
Q: Can I leave my pet unattended in the room at Moxy Mexico City Downtown?
A: You cannot leave your pet unattended in the room at Moxy Mexico City Downtown.
Q: Can I pay with cash at check-in at Moxy Mexico City Downtown?
A: Yes, Moxy Mexico City Downtown accepts cash as a payment method.
Q: Do I have to pay the full amount upfront at Moxy Mexico City Downtown?
A: The payment policy at Moxy Mexico City Downtown depends on the rate you choose. Some rates, such as prepaid, non-refundable, or advance purchase offers, require full payment at the time of booking. Flexible or standard rates typically allow payment at the hotel during check-in or check-out, or they may require a credit card to guarantee the reservation. For definitive timing, please review the rate details on the booking page or contact the hotel directly.
Q: Does Moxy Mexico City Downtown accept debit cards?
A: Moxy Mexico City Downtown accepts debit cards. The hotel may place a temporary hold or authorization on funds when a debit card is used, so you should confirm the hotel's specific payment and deposit policies with the property before arrival.
Q: Does Moxy Mexico City Downtown allow same-day check-in?
A: Yes, check-in is available from 3:00 PM.
Q: Does Moxy Mexico City Downtown charge an additional fee for pets?
A: Moxy Mexico City Downtown is a pet-friendly hotel that charges an additional fee for bringing pets. Pet Fee: The standard pet fee for Moxy Hotels generally ranges from $50 to $150 per stay or per night (or the equivalent in Mexican Pesos), depending on the location and length of stay. Pet Limit: Generally permits up to 2 pets per room.
Q: Does Moxy Mexico City Downtown offer pet amenities like beds or bowls?
A: Moxy Mexico City Downtown offers pet bowls.
Q: Does Moxy Mexico City Downtown require a deposit when booking?
A: Yes, Moxy Mexico City Downtown requires a deposit when booking, and it can be made using a credit card.
Q: How far in advance do I need to cancel to avoid penalties at Moxy Mexico City Downtown?
A: The exact cancellation deadline depends on rate type; Standard Flexible Rates typically require cancellation by 11:59 PM local hotel time 24 to 48 hours prior to arrival to avoid a one-night room and tax penalty. Prepaid/Non-Refundable Rates are fully non-refundable immediately upon booking or after a brief grace period (often 24 hours). During special events or peak dates the cancellation window may be extended to 72 hours or longer before arrival. Verify exact deadline in the "Rate Details & Cancellation Policy" on your booking confirmation email or in the Marriott Bonvoy App (My Trips > select reservation > Rate Details) which shows the cutoff in local Mexico City time.
Q: How late can I cancel without being charged at Moxy Mexico City Downtown?
A: Cancellation rules for Moxy Mexico City Downtown depend on the rate and booking channel. Flexible rates typically allow free cancellation if you cancel before the property's stated deadline (the deadline is given in the reservation and is in the hotel's local time). Prepaid/advance-purchase or non‑refundable rates will usually be charged if you cancel. To know the exact cutoff for your reservation, check your booking confirmation or the Marriott app/website, or call the hotel directly.
Q: How much is the refundable pet deposit at Moxy Mexico City Downtown?
A: The exact pet deposit or pet fee policy for Moxy Mexico City Downtown can vary, as Marriott and Moxy properties set their individual pet policies locally. Typically across Moxy Hotels, pet accommodations involve a non-refundable pet fee rather than a refundable deposit, usually ranging from $50 to $150 USD (or the local equivalent in MXN) per stay or per night. Because exact deposit requirements... it is best to contact Moxy Mexico City Downtown directly or review the pet details section on their official Marriott booking page prior to check-in.
Q: How much is the security deposit at Moxy Mexico City Downtown?
A: The exact security/incidental deposit for Moxy Mexico City Downtown varies depending on the room rate, length of stay, and currency conversion, as standard Marriott/Moxy policies generally place a temporary hold rather than a fixed standard flat fee for all stays." "Most Moxy properties place a temporary credit card authorization hold equivalent to roughly $50–$100 USD (around 1,000–2,000 MXN) per night (or a flat hold for shorter stays) on top of the room rate and applicable taxes." "Holds are applied directly to a valid major credit card at check-in. Debit cards can often be used, but the funds will be physically drawn from your bank account until refunded after check-out. Cash is generally not accepted for security holds." "Assuming no incidental charges are applied to your room, the hold is released upon check-out. It typically takes 3 to 7 business days for your card issuer to process the credit back.
Q: Is a security deposit required at check-in at Moxy Mexico City Downtown?
A: It is most likely that Moxy Mexico City Downtown requires a security deposit or an incidental hold at check-in, and this hold is typically placed on a credit card.
Q: Is early check-in allowed at Moxy Mexico City Downtown?
A: Early check-in at Moxy Mexico City Downtown is allowed subject to availability; please contact the hotel directly to request or confirm your early check-in.
Q: Is late check-out available at Moxy Mexico City Downtown?
A: Late check-out at Moxy Mexico City Downtown is generally available but subject to availability. Guests should request or confirm late check-out directly with the hotel, either at the front desk or by contacting them prior to arrival. Please note that late check-out may incur an additional fee, and Marriott Bonvoy membership status can affect eligibility or benefits.
Q: Is Moxy Mexico City Downtown pet-friendly?
A: Yes, Moxy Mexico City Downtown is pet-friendly. Pets are allowed at our hotel.
Q: Is the deposit refundable if I cancel at Moxy Mexico City Downtown?
A: The deposit is refundable only if your reservation was booked under a refundable rate and you cancel within the reservation’s cancellation window; deposits or prepayments for non-refundable/prepaid rates are not refundable. Please check your Marriott confirmation or reservation page, or log into your Marriott Bonvoy account, and contact Moxy Mexico City Downtown or Marriott customer service to confirm the specific terms for your booking.
Q: Is the pet fee charged per night or per stay at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown, the pet fee is charged per stay (not per night). Fee Structure: Flat fee charged per stay (typically covers up to 2 pets per room). Restrictions: Weight/size limits or species restrictions (e.g., dogs only) may apply.
Q: Is there a designated pet area or pet park at Moxy Mexico City Downtown?
A: Moxy Mexico City Downtown does not have a designated onsite pet area or pet park; the property is pet-friendly, so guests must use nearby public spaces or parks for pet exercise and relief.
Q: Is there a fee for early check-in at Moxy Mexico City Downtown?
A: Early check-in at Moxy Mexico City Downtown is subject to availability and is not guaranteed. Additional charges may apply depending on the property and availability. Please check with the hotel directly for details.
Sources: [1]
Q: Is there a fee for extra beds at Moxy Mexico City Downtown?
A: Extra beds (rollaway/sofa beds) are not available at Moxy Mexico City Downtown, so there is no extra-bed fee. If you need accommodation for more than the standard room capacity, book a room type that already includes multiple beds or reserve an additional room.
Q: Is there a fee for late check-out at Moxy Mexico City Downtown?
A: Late check-out at Moxy Mexico City Downtown is subject to availability. Marriott Bonvoy Elite members may be eligible for complimentary late check-out benefits, while additional charges may apply in other circumstances. Please contact the Front Desk to confirm availability and any applicable fees.
Sources: [1]
Q: Is there a fee to change my reservation dates at Moxy Mexico City Downtown?
A: Whether there is a fee to change your reservation dates at Moxy Mexico City Downtown depends on the rate you booked and the timing of the change. Flexible or standard rates generally allow modifications, potentially within a specific hotel or system window, while prepaid, advance-purchase, or non-refundable rates are often locked or restricted. Please note that changes are subject to availability. To confirm any fees or restrictions for your specific booking, please review your confirmation, rate details, or cancellation policy, and use the Marriott or Moxy Manage Booking tools, or contact the hotel or Marriott Bonvoy customer service directly.
Q: Is there a pet weight restriction at Moxy Mexico City Downtown?
A: Pets are allowed at Moxy Mexico City Downtown. There is no pet weight restriction documented.
Q: What age do children stay free until at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown, children stay free until age 12, up to and including 12 years old.
Q: What is included in the resort fee at Moxy Mexico City Downtown?
A: There is no resort fee mentioned for Moxy Mexico City Downtown, and no specific inclusions related to a resort fee are documented.
Q: What is the limit for pet weight at Moxy Mexico City Downtown?
A: Pets are permitted at Moxy Mexico City Downtown and there is no documented pet weight limit.
Q: What is the pet policy at Moxy Mexico City Downtown?
A: Pets are allowed at Moxy Mexico City Downtown. Service animals are also permitted for guests with disabilities.
Q: What payment methods does Moxy Mexico City Downtown accept?
A: Moxy Mexico City Downtown accepts payment by cash, credit card, and personal check. The credit cards accepted include American Express (Amex), Mastercard, and Visa.
Q: What time is check-in at Moxy Mexico City Downtown?
A: Check-in at Moxy Mexico City Downtown is at 3:00 PM.
Q: When is the deposit refunded at Moxy Mexico City Downtown?
A: At Moxy Mexico City Downtown, if your deposit was processed as an authorization hold on your credit or debit card, the hold is generally released at checkout. Most banks make the funds available again within 3–7 business days, although international banks may take up to 30 days.
Sources: [1]
Q: Will Moxy Mexico City Downtown hold luggage after check-out?
A: The Moxy Mexico City Downtown does not offer luggage storage after check-out.
Q: Will Moxy Mexico City Downtown hold my luggage before check-in?
A: Moxy Mexico City Downtown may be able to store your luggage if you arrive before your room is ready. Guests can ask the Front Desk to hold their bags, although availability and specific policies should be confirmed with the hotel.
Sources: [1]