F&B
Q: Are any of citizenM London Bankside’s restaurants open late?
A: Yes, canteenM, the on-property bar-restaurant at citizenM London Bankside, is open 24/7.
Q: Are citizenM London Bankside’s dining options considered good by past guests?
A: Based on past guest ratings, the dining options at citizenM London Bankside have an average rating of 3.5 out of 5.
Q: Are high chairs available in restaurants at citizenM London Bankside?
A: High chairs are not available in the restaurants at citizenM London Bankside.
Q: Are there 24/7 food services available at citizenM London Bankside?
A: Yes, canteenM, the hotel's bar-restaurant, offers 24/7 food and drink services. It is available any time of day or night, weekday or weekend, for jetlagged cravings, early morning breakfast, and midnight snacks. It serves barista-brewed coffee, hot breakfasts, salads, sandwiches, warm dishes for lunch and dinner, and becomes a bar in the evening with cocktails and beers on tap.
Q: Are there any signature dishes or specialties at the on-site restaurant at citizenM London Bankside?
A: The on-site restaurant, canteenM, at citizenM London Bankside offers a diverse menu with multiple cuisines and caters to various dietary preferences including vegetarian and vegan options. While no specific signature dishes are highlighted, the breakfast features an unlimited continental buffet with items such as eggs, bacon, Cumberland sausages, beans on toast, roasted mushrooms and tomatoes, locally baked breads, fruit salad, sliced cheese, yoghurts (regular and vegan), salmon or salami, cereals, granola, nuts, and a variety of spreads like butter, jams, honey, and Nutella. The restaurant operates 24/7, serving meals any time of day or night.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at citizenM London Bankside?
A: Yes, the free breakfast at citizenM London Bankside offers vegetarian options and gluten-free bread upon request.
Q: Are there family-friendly dining areas at citizenM London Bankside?
A: Yes, citizenM London Bankside offers dining at canteenM, a 24/7 bar-restaurant serving multiple cuisines any time of day or night, which can accommodate various needs including families. Additionally, buffet breakfast is available for a fee, providing a convenient option for family dining.
Sources: [1]
Q: Are there food tours or local culinary experiences tied to citizenM London Bankside?
A: citizenM London Bankside is conveniently located near Borough Market, offering easy access to a variety of organized London food tours and guided Borough Market food walks. Additionally, the hotel features its own on-site canteen and canteenM-style bar and restaurant for guests to enjoy.
Q: Are there gluten-free menu choices at citizenM London Bankside restaurants?
A: Yes, gluten-free bread is available upon request as part of the breakfast offering at canteenM.
Q: Are there happy hour specials at the bar at citizenM London Bankside?
A: I do not have a confirmed, unanimous report of specific happy hour specials at citizenM London Bankside. It is recommended that you check the official citizenM London Bankside website or contact the hotel directly—either the front desk or the bar staff—to confirm current happy hour or promotional offerings.
Q: Are there healthy/low-calorie menu items available at citizenM London Bankside?
A: Healthy/low-calorie menu items are not available.
Q: Are there kid-friendly menu options at citizenM London Bankside?
A: Specific kid-friendly menu options are not available. However, canteenM offers a complimentary continental breakfast buffet for children aged 10 or less when an adult purchases breakfast, which includes items such as cereals, fruit, eggs, and bread.
Q: Are there multiple dining options on the property at citizenM London Bankside?
A: There is one dining option on the property at citizenM London Bankside, which is canteenM.
Q: Are there special dining packages or seasonal offers at citizenM London Bankside?
A: Special dining packages or seasonal offers are not available.
Q: Are there themed dining nights (e.g., grill nights, wine dinners) at citizenM London Bankside?
A: There are no themed dining nights such as grill nights or wine dinners mentioned for citizenM London Bankside. The dining option available is canteenM, a 24/7 bar-restaurant offering a variety of cuisines and a daily breakfast buffet, but no specific themed dining events are indicated.
Q: Can I book a dining package with spa treatment at citizenM London Bankside?
A: Spa treatments are not available at citizenM London Bankside. Therefore, a dining package with a spa treatment cannot be booked.
Q: Can I dine at citizenM London Bankside if I’m not staying there?
A: Yes, you can dine at canteenM, the 24/7 bar-restaurant at citizenM London Bankside, any time of day or night, weekday or weekend. The on-site restaurants are accessible.
Q: Can I make a reservation at the on-site restaurant at citizenM London Bankside?
A: Reservations are not available for canteenM, the on-site 24/7 bar-restaurant at citizenM London Bankside.
Q: Can I order from the on-site restaurant through room service at citizenM London Bankside?
A: No, room service is not offered at citizenM London Bankside.
Q: Can I request delivery of breakfast items through room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside. However, buffet breakfast is available for a fee at canteenM, the hotel's 24/7 bar-restaurant.
Q: Can I request late check-out with breakfast included at citizenM London Bankside?
A: Late check-out is not available. Breakfast is not included, though it can be purchased at canteenM.
Q: Can I request special dietary options through room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside.
Q: Can I take the free breakfast to-go at citizenM London Bankside?
A: No, citizenM London Bankside offers a buffet breakfast for a fee, but there is no indication that a free breakfast to-go option is available.
Q: Can the restaurant accommodate food allergies at citizenM London Bankside?
A: The canteenM restaurant at citizenM London Bankside can accommodate food allergies. Guests should contact the hotel directly and inform canteenM staff of specific dietary requirements or allergies before or upon arrival so that staff can provide ingredient and allergen information and advise on suitable menu options. For severe allergies, please contact the property in advance to confirm arrangements.
Q: Do citizenM London Bankside’s restaurant(s) require reservations?
A: No, the restaurant at citizenM London Bankside, canteenM, does not require reservations. It operates 24/7 and is designed for flexible dining any time of day or night.
Q: Do you have to be a hotel guest to visit the citizenM London Bankside or dine at the restaurants?
A: You do not have to be a hotel guest to visit the citizenM London Bankside's spacious lobby with a bar, TV, and games, or to dine at canteenM, which is a 24/7 bar-restaurant.
Q: Does citizenM London Bankside have a bar or lounge?
A: Yes, citizenM London Bankside has a bar called canteenM, which is a 24/7 bar-restaurant. The hotel also features a citizenM living room, which offers communal spaces and cozy nooks for guests to relax.
Q: Does citizenM London Bankside have a chef’s tasting menu?
A: citizenM London Bankside does not have a chef's tasting menu. The hotel features canteenM, a 24/7 bar-restaurant offering multiple cuisines, including hot breakfasts, salads, sandwiches, warm dishes for lunch and dinner, and signature cocktails.
Q: Does citizenM London Bankside have a signature cocktail list?
A: Yes, citizenM London Bankside has a signature cocktail list.
Q: Does citizenM London Bankside have an on-site bar?
A: Yes, citizenM London Bankside has an on-site bar called canteenM, which is a 24/7 bar-restaurant. It serves signature cocktails and beers on tap in the evening. The spacious lobby also features a bar.
Q: Does citizenM London Bankside have an on-site restaurant?
A: Yes, citizenM London Bankside has an on-site restaurant called canteenM. It is a 24/7 bar-restaurant offering multiple cuisines.
Q: Does citizenM London Bankside have any award-winning restaurants?
A: citizenM London Bankside does not have any award-winning restaurants.
Q: Does citizenM London Bankside have rooftop or outdoor dining venues?
A: citizenM London Bankside does not have a rooftop dining venue.
Q: Does citizenM London Bankside offer a continental breakfast ?
A: Yes, citizenM London Bankside offers an unlimited continental buffet for breakfast at canteenM.
Q: Does citizenM London Bankside offer all-inclusive dining options?
A: citizenM London Bankside does not offer all-inclusive dining options. However, canteenM is a 24/7 bar-restaurant on-site that serves multiple cuisines, including hot breakfasts, salads, sandwiches, warm dishes for lunch and dinner, and cocktails and beers. Buffet breakfast is available for a fee.
Q: Does citizenM London Bankside offer breakfast for guests?
A: Yes, Buffet breakfast is available at citizenM London Bankside for a fee at canteenM.
Q: Does citizenM London Bankside offer chef-prepared picnic baskets or take-away meals?
A: citizenM London Bankside does not offer chef-prepared picnic baskets or take-away meals.
Q: Does citizenM London Bankside offer contactless delivery for room service?
A: No, room service is not offered at citizenM London Bankside.
Q: Does citizenM London Bankside offer cooking classes or chef interactions?
A: citizenM London Bankside does not offer cooking classes or chef interactions.
Q: Does citizenM London Bankside offer free breakfast for guests?
A: No, buffet breakfast is available at citizenM London Bankside for a fee.
Q: Does citizenM London Bankside offer grab-and-go or quick bites?
A: Yes, citizenM London Bankside offers grab-and-go and quick bite options at canteenM. It is a 24/7 bar-restaurant that serves salads, vitrine sandwiches, and warm dishes for lunch and dinner.
Q: Does citizenM London Bankside offer kid-friendly menus?
A: Kid-friendly menus are not available at citizenM London Bankside.
Q: Does citizenM London Bankside offer meal plans (e.g., half-board, full-board)?
A: citizenM London Bankside does not mention offering meal plans such as half-board or full-board. However, buffet breakfast is available for a fee, and the on-site 24/7 bar-restaurant canteenM serves multiple cuisines throughout the day.
Sources: [1]
Q: Does citizenM London Bankside offer room service?
A: No, room service is not offered at citizenM London Bankside.
Q: Does citizenM London Bankside provide free breakfast for children?
A: Yes, citizenM London Bankside provides free breakfast for all children age 10 or less when an adult purchases breakfast.
Q: Does the bar host live music or events at citizenM London Bankside?
A: Live music or events at the bar are not available.
Q: Does the on-site restaurant at citizenM London Bankside offer outdoor seating or a patio?
A: The on-site restaurant, canteenM, does not offer outdoor seating or a patio.
Q: Does the on-site restaurant at citizenM London Bankside offer vegetarian or vegan options?
A: Yes, canteenM, our on-site restaurant, offers both vegetarian and vegan options.
Q: How do this hotel’s dining options compare to nearby restaurants at citizenM London Bankside?
A: The hotel features canteenM, a 24/7 bar-restaurant offering multiple cuisines, barista-brewed coffee, hot breakfasts, salads, sandwiches, warm dishes for lunch and dinner, and signature cocktails and beers. Buffet breakfast is available for a fee, but room service is not offered. The hotel's location is noted for being near various charming sidewalk restaurants, coffee houses, pubs, and eateries, particularly around Borough Market. Specific comparative details regarding the dining options of these nearby establishments are not provided.
Q: How far in advance are reservations typically required at citizenM London Bankside's restaurants?
A: Reservations are not typically required at canteenM, the 24/7 bar-restaurant at citizenM London Bankside.
Q: How many food & beverage outlets are there at citizenM London Bankside?
A: citizenM London Bankside has one food and beverage outlet, canteenM.
Q: How many lounges/bars are there at citizenM London Bankside?
A: citizenM London Bankside has one bar, canteenM, which is a 24/7 bar-restaurant. Additionally, there is the citizenM living room, which serves as a communal lounge space for guests to relax, work, or socialize.
Q: Is a breakfast buffet included with the stay at citizenM London Bankside?
A: A buffet breakfast is available at citizenM London Bankside for a fee.
Q: Is a hot breakfast available as part of the meal plan at citizenM London Bankside?
A: Yes, a hot breakfast is available at citizenM London Bankside. Our 24/7 canteenM serves fill-your-belly hot breakfasts, and a buffet breakfast is available for a fee.
Q: Is breakfast included at the on-site restaurant at citizenM London Bankside?
A: Buffet breakfast is available at citizenM London Bankside for a fee.
Q: Is breakfast included in my room rate at citizenM London Bankside?
A: Buffet breakfast is available at citizenM London Bankside for a fee.
Q: Is the bar open for breakfast at citizenM London Bankside?
A: Yes, canteenM, which functions as a bar-restaurant, is open 24/7 and serves hot breakfasts.
Q: Is the bar open for dinner at citizenM London Bankside?
A: Yes, canteenM, which functions as a 24/7 bar-restaurant, serves warm dishes for dinner.
Q: Is the bar open for lunch at citizenM London Bankside?
A: Yes, canteenM, the hotel's bar-restaurant, is open 24/7 and serves salads, sandwiches, and warm dishes for lunch.
Q: Is the free breakfast at citizenM London Bankside available to all guests or only certain room types?
A: Breakfast at citizenM London Bankside is available for a fee; it is not free. There is no indication that breakfast is included for all guests or limited to certain room types.
Q: Is the free breakfast at citizenM London Bankside served in the hotel restaurant or a dedicated area?
A: Free breakfast is not available at citizenM London Bankside. Buffet breakfast is offered for a fee at canteenM.
Q: Is the free breakfast buffet-style at citizenM London Bankside?
A: No, the breakfast buffet at citizenM London Bankside is available for a fee; it is not free.
Q: Is the on-site restaurant at citizenM London Bankside open to non-hotel guests?
A: The on-site restaurant, CanteenM, at citizenM London Bankside is open to non-hotel guests.
Q: Is there a bar or lounge at citizenM London Bankside?
A: Yes, citizenM London Bankside features a bar called canteenM, which is open 24/7 and serves signature cocktails and beers. There is also a spacious lobby area referred to as the "citizenM living room" where guests can relax.
Q: Is there a coffee shop at citizenM London Bankside?
A: Yes, canteenM, the hotel's 24/7 bar-restaurant, serves barista-brewed coffee.
Q: Is there a market available at citizenM London Bankside?
A: Yes. citizenM London Bankside has an on-site canteenM — a 24/7 food-and-drink area where guests can buy meals, snacks, coffee, and beverages.
Q: Is there a minimum order for room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside.
Q: Is there a restaurant located in citizenM London Bankside?
A: Yes, citizenM London Bankside has a restaurant on-site called canteenM. It is a 24/7 bar-restaurant offering multiple cuisines, including hot breakfasts, salads, sandwiches, warm dishes for lunch and dinner, and cocktails and beers in the evening.
Q: Is there a wine or whiskey tasting experience at citizenM London Bankside?
A: We do not have a wine or whiskey tasting experience available at citizenM London Bankside. However, our canteenM is a 24/7 bar-restaurant that serves signature cocktails and beers on tap.
Q: Is there an additional fee for room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside.
Q: What are the hours of room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside.
Q: What are the hours of the on-site bar at citizenM London Bankside?
A: canteenM, the on-site bar-restaurant, is open 24/7.
Q: What are the opening hours of hotel dining venues at citizenM London Bankside?
A: canteenM, the hotel's bar-restaurant, is open 24/7.
Q: What are the operating hours of the on-site restaurant at citizenM London Bankside?
A: canteenM, the on-site restaurant at citizenM London Bankside, operates 24/7.
Q: What are the price ranges for dining at citizenM London Bankside?
A: Dining at citizenM London Bankside is centered around the on-site canteenM; it is a casual/mid-range dining option offering light bites, meals and drinks.
Q: What is the cost of the breakfast at citizenM London Bankside?
A: The breakfast is included in the room rate for up to 2 guests daily.
Q: What items are included in the free breakfast at citizenM London Bankside?
A: The breakfast at citizenM London Bankside is a buffet available for a fee, but there is no indication that any items are included for free.
Q: What local cuisine is served at hotel restaurants at citizenM London Bankside?
A: canteenM at citizenM London Bankside offers multiple cuisines, including hot breakfasts, salads, vitrine sandwiches, and warm dishes for lunch and dinner.
Q: What type of cuisine is offered at the on-site restaurant at citizenM London Bankside?
A: The on-site restaurant, canteenM, offers multiple cuisines.
Q: What types of drinks are featured at citizenM London Bankside bar?
A: The bar at citizenM London Bankside features cocktails, beer (including draft and craft options), wine, spirits, champagne, and a variety of soft and non-alcoholic beverages.
Q: What types of food and drinks are available for room service at citizenM London Bankside?
A: Room service is not offered at citizenM London Bankside.
Q: When is the free breakfast served at citizenM London Bankside?
A: Free breakfast is not offered at citizenM London Bankside; buffet breakfast is available for a fee.
Q: Which restaurant at citizenM London Bankside has direct views of the skyline or surrounding landscape?
A: citizenM London Bankside does not have a restaurant or bar with direct views of the skyline or surrounding landscape.
Q: Which restaurant at citizenM London Bankside is most frequently reserved for anniversary or special occasion dining?
A: The restaurant at citizenM London Bankside that guests most frequently reserve for anniversary or special occasion dining is canteenM.
Sources: [1]
Q: Which restaurants at citizenM London Bankside carry a formal fine dining designation or required dress code?
A: citizenM London Bankside does not have any restaurants with a formal fine dining designation or a required dress code. The hotel features canteenM, a 24/7 bar-restaurant offering multiple cuisines in a casual setting.
Local
Q: Are rideshares easy to get around citizenM London Bankside?
A: Around citizenM London Bankside, common rideshare providers include Uber and Bolt, and traditional taxis and black cabs are also readily available. The hotel is situated in the central Bankside/Southwark area near the Tate Modern, Borough Market, and London Bridge. Nearby transportation alternatives include the Tube, multiple bus routes, and walking for destinations within the immediate vicinity.
Q: Are there breakfast spots near citizenM London Bankside?
A: Yes, citizenM London Bankside offers buffet breakfast for a fee at its on-property restaurant, canteenM. Additionally, there are many eateries and coffee places nearby, as the hotel is located next to Borough Market.
Q: Are there casual or family-friendly restaurants close by at citizenM London Bankside?
A: The citizenM London Bankside is ideally located near pedestrian streets with charming sidewalk restaurants, coffee houses, and pubs. It is also a short walk to Borough Market, which offers many eateries and coffee places.
Q: Are there family-oriented attractions, parks, or restaurants are within 1 mile of citizenM London Bankside?
A: Yes, family-oriented attractions and restaurants are nearby. The London Eye, Millennium Bridge, Borough Market, and Tate Modern are all close to citizenM London Bankside. Borough Market also offers many eateries and coffee places.
Q: Are there guided tours near citizenM London Bankside?
A: Yes, nearby guided tours and experiences commonly available near citizenM London Bankside include Tate Modern guided tours, Shakespeare’s Globe guided tours, Borough Market guided/food tours, and Thames River sightseeing/boat cruises.
Q: Are there hiking or biking trails near citizenM London Bankside?
A: citizenM London Bankside does not have hiking or biking trails available.
Q: Are there historical districts near citizenM London Bankside?
A: Yes, citizenM London Bankside is located near historic sites in Central London, including London Bridge and St Paul's.
Q: Are there late-night food options near citizenM London Bankside?
A: Yes, citizenM London Bankside offers late-night food options at canteenM, which is a 24/7 bar-restaurant on-site. It caters to "jetlagged cravings, early morning breakfast blues, and midnight snack attacks."
Q: Are there local festivals or seasonal events at citizenM London Bankside?
A: citizenM London Bankside does not host regular local festivals or seasonal festivals itself. It is situated within walking distance of local cultural and seasonal events, specifically including Borough Market and Tate Modern.
Q: Are there markets or local artisan shops near citizenM London Bankside?
A: Yes, Borough Market is located near citizenM London Bankside.
Q: Are there museums or cultural sites near citizenM London Bankside?
A: Yes, there are several museums and cultural sites near citizenM London Bankside. These include the Tate Modern, Millennium Bridge, London Eye, Borough Market, London Bridge, St. Paul's Cathedral, Westminster Abbey, and Tower Bridge.
Q: Are there parks or outdoor spaces near citizenM London Bankside?
A: Yes, St. James Park is near citizenM London Bankside.
Q: Are there rooftop or scenic restaurants nearby citizenM London Bankside?
A: Yes. There are rooftop and scenic restaurants near citizenM London Bankside. Notably, the OXO Tower Restaurant, Bar & Brasserie and the Tate Modern’s top-floor dining (Tate Modern Restaurant / Kitchen & Bar with terrace views) are cited by all sources as nearby scenic dining options.
Q: Are there sporting events near citizenM London Bankside?
A: Yes. citizenM London Bankside is near several sporting venues and events. Specifically, the nearby Kia Oval (The Oval) is regularly cited as close and hosting cricket matches. The London Stadium (West Ham) is commonly noted as reachable from Bankside, and Tottenham Hotspur Stadium is also repeatedly cited as accessible. Multiple responses also note that major sporting venues in London are readily reachable from Bankside via public transport (Tube, bus, or taxi).
Q: Are there tourist sites within walking distance at citizenM London Bankside?
A: Yes, citizenM London Bankside is ideally located with several tourist sites within walking distance. These include Millennium Bridge, London Eye, Borough Market, London Bridge, Tate Modern, and St. Paul's. The hotel's location allows guests to walk to various destinations and points of interest, including museums and historic sites in Central London.
Q: Are there water activities close to citizenM London Bankside?
A: Yes. citizenM London Bankside is very close to the River Thames and there are several nearby water activities. Common options within easy reach include riverboat services and sightseeing cruises (including Thames Clippers/Uber Boat from Bankside Pier, about a 5–8 minute walk), speedboat/high-speed RIB experiences (e.g., Thames Rockets) from nearby piers, and guided kayaking or paddleboarding trips on the Thames (launch points may be slightly further away). These activities and the hotel’s riverside location were consistently reported across the sources.
Q: Are there wellness studios or gyms near citizenM London Bankside?
A: Yes. There are several gyms and wellness studios within a short walk of citizenM London Bankside. A commonly cited nearby option that meets the consensus threshold is PureGym (listed in multiple responses).
Q: Can I book excursions through citizenM London Bankside?
A: The staff and ambassadors at citizenM London Bankside are happy to provide local recommendations and assist you with information regarding tours and activities. Please contact the hotel directly, or check their official app or website, to confirm current assistance and booking options.
Q: Do I need a car to explore the area near citizenM London Bankside?
A: You do not need a car to explore the area near citizenM London Bankside. The hotel is ideally located, allowing guests to walk to many destinations and points of interest in Central London, including museums, historic sites, train stations, pedestrian streets, restaurants, coffee houses, and pubs. Local attractions such as Millennium Bridge, London Eye, and Borough Market are nearby. Additionally, a bus stop on Lavington Street is just a 1-minute stroll away, making it easy to get around.
Q: Does citizenM London Bankside offer free local transportation?
A: citizenM London Bankside does not offer free local transportation.
Q: How long does it take to get to downtown from citizenM London Bankside?
A: It takes about 10 minutes to get to downtown from citizenM London Bankside.
Q: Is citizenM London Bankside centrally located for sightseeing?
A: Yes, citizenM London Bankside is centrally located for sightseeing. It is described as being perfectly placed for exploring London, with major attractions like Borough Market, Tate Modern, Millennium Bridge, London Eye, London Bridge, and St Paul's within walking distance. Guests can easily walk to various destinations and points of interest, including museums and historic sites in Central London.
Q: Is it safe to walk around at night at citizenM London Bankside?
A: citizenM London Bankside is generally considered safe to walk around at night, especially along Bankside and the South Bank near the Tate Modern and London Bridge. We recommend sticking to well-lit, populated main streets and riverside paths, avoiding isolated side streets or alleys late at night, keeping valuables secure and out of sight, and considering the use of a licensed taxi, rideshare, or nearby public transport if you are traveling alone or late.
Q: Is parking easy near local attractions at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking, and parking in the area is generally limited and difficult to find. The property is located within or close to the London Congestion Charge zone. While nearby public car parks are available, they tend to be expensive, and it is advisable to pre-book whenever possible. For visiting local attractions, using public transport—such as the tube, bus, or river services—is highly recommended.
Q: Is public transportation near citizenM London Bankside?
A: Yes, public transportation is conveniently located near citizenM London Bankside. The hotel is a 1-minute stroll to the Lavington Street bus stop. Additionally, London Bridge, St Paul's, and Waterloo train stations are within walking distance, making it easy to get around.
Q: Is the area around citizenM London Bankside walkable?
A: Yes, the area around citizenM London Bankside is very walkable. The hotel is ideally located, allowing guests to walk to many destinations and points of interest in Central London, including museums, historic sites, train stations, pedestrian streets with restaurants, coffee houses, and pubs. London Bridge, St Paul's, Waterloo, Southbank, and Borough Market are all within walking distance.
Q: Is the area safe for tourists at citizenM London Bankside?
A: The area around citizenM London Bankside is generally considered safe for tourists. Reviews highlight its great location near popular attractions such as the Tate Modern, Shakespeare’s Globe, Millennium Bridge, London Eye, and Borough Market, which are frequented by visitors. Guests appreciate the convenience and accessibility of public transport and local amenities, contributing to a positive experience in the neighborhood.
Q: Is the neighborhood around citizenM London Bankside more business or tourist-oriented?
A: The neighborhood around citizenM London Bankside is more tourist-oriented, with nearby attractions such as the Millennium Bridge, London Eye, Borough Market, Tate Modern, and Shakespeare’s Globe, making it a popular area for visitors.
Q: Is the neighborhood around citizenM London Bankside more upscale or casual?
A: The neighborhood around citizenM London Bankside is described as hip and vibrant, with charming sidewalk restaurants, coffee houses, and pubs. It is ideally located near Southbank and Borough Market, offering a lovely atmosphere with many eateries and cultural attractions.
Q: Is the neighborhood around citizenM London Bankside the safest in the area?
A: citizenM London Bankside is located in the Bankside/Southwark area, near the Tate Modern, Borough Market, and London Bridge. It is generally considered relatively safe for most visitors; however, like other busy tourist and business districts, the primary risks include petty crimes such as pickpocketing and phone snatching. As the area experiences high foot traffic and is well-connected by public transport, we advise guests to follow standard urban safety precautions, such as securing valuables and remaining aware of their surroundings, especially at night.
Q: Is the neighborhood around citizenM London Bankside tourist or local-oriented?
A: The neighborhood around citizenM London Bankside is vibrant and offers a mix of attractions and local amenities. It is ideally located near major tourist attractions such as Borough Market, Tate Modern, London Bridge, St. Paul's, Millennium Bridge, and the London Eye. The area also features pedestrian streets with charming sidewalk restaurants, coffee houses, and pubs.
Q: Is there a water park near citizenM London Bankside?
A: There is no large, traditional commercial water park near citizenM London Bankside. The nearest options in and around central London are leisure centres, lidos, outdoor fountain/splash play areas, or water-parks and large inflatable aqua parks that are a significant travel distance outside central London (typically around an hour or more by public transport).
Q: Is there live music near citizenM London Bankside?
A: Yes. There are live music venues within short walking distance of citizenM London Bankside. Notably, Omeara (a nearby live-music venue in Flat Iron Square) and the Southbank Centre (larger concert halls and performance spaces along the Thames) are cited by all three sources.
Q: Is there nightlife near citizenM London Bankside?
A: There is active nightlife near citizenM London Bankside, notably Borough Market, the South Bank/Southbank area including riverside bars and venues, the London Bridge area, Flat Iron Square, and the Bankside/Southwark riverside pubs and bars around the Tate Modern.
Q: Is there shopping close to citizenM London Bankside?
A: Yes, citizenM London Bankside is ideally located near Borough Market, which offers a lovely atmosphere and is a short walk from the hotel. The area also features pedestrian streets with charming sidewalk restaurants, coffee houses, and pubs.
Q: Is traffic an issue in this neighborhood of citizenM London Bankside?
A: The neighborhood around citizenM London Bankside is highly walkable and well-served by public transport, with proximity to multiple Tube and train stations as well as various bus links. As it is located in central London, vehicle traffic and congestion can be an issue, especially during peak times. Additionally, the area is close to major attractions such as the Tate Modern and Borough Market, which can increase local activity.
Q: What activities are near citizenM London Bankside?
A: Near citizenM London Bankside, you can find local attractions such as Millennium Bridge, London Eye, Borough Market, Tate Modern, London Bridge, and St. Paul's.
Q: What are some popular attractions near citizenM London Bankside?
A: Some popular attractions near citizenM London Bankside include Millennium Bridge, London Eye, Borough Market, Tate Modern, London Bridge, St Paul's, Westminster Abbey, St. James Park, and Tower Bridge.
Q: What are the most-visited attractions within 1 mile of citizenM London Bankside?
A: The most-visited attractions within 1 mile of citizenM London Bankside include Millennium Bridge, the London Eye, and Borough Market.
Q: What are the typical foot traffic levels and business operating hours in the area around citizenM London Bankside?
A: The area around citizenM London Bankside, which includes popular local attractions such as Millennium Bridge, London Eye, and Borough Market, typically experiences moderate to high foot traffic due to its proximity to these well-visited sites. While specific business operating hours are not detailed, these attractions and nearby businesses generally operate during standard daytime and early evening hours, catering to tourists and local visitors throughout the day.
Q: What attractions are near citizenM London Bankside?
A: Near citizenM London Bankside, you can find Millennium Bridge, London Eye, Borough Market, Tate Modern, London Bridge, St. Paul's, Westminster Abbey, St. James Park, and Tower Bridge.
Q: What is the average lead time required for reservations at popular restaurants near citizenM London Bankside?
A: For popular restaurants near citizenM London Bankside, expect about 1–2 weeks’ lead time for mid-range popular spots, around 2–4 weeks (or longer) for high-end or prime weekend dinner slots, and same-day to a few days’ notice is often sufficient for casual or walk-in-friendly places.
Q: What local cuisine is popular in this area at citizenM London Bankside?
A: Near citizenM London Bankside the most confidently supported local food highlights are: Borough Market as the nearby food destination; classic British dishes such as fish and chips; a wide variety of diverse street food and artisanal market foods at Borough Market; traditional pub fare including Sunday roast; and British pies/pie-and-mash/meat pies.
Q: What offsite activities are available near citizenM London Bankside?
A: Near citizenM London Bankside, you can find several local attractions including Millennium Bridge, London Eye, Borough Market, Tate Modern, London Bridge, St Paul's, Westminster Abbey, St. James Park, and Tower Bridge.
Q: What public safety resources and services are present in the area surrounding citizenM London Bankside?
A: The area around citizenM London Bankside is served by the Metropolitan Police Service and is covered by standard London emergency services (police, NHS ambulance, and fire services).
Laundry Services
Q: Are there any laundry service promotions or discounts at citizenM London Bankside?
A: There is no clear, widely reported laundry-specific promotion detail for citizenM London Bankside. The consistent guidance is to check directly with the hotel via their official website, the front desk, or by contacting the Ambassadors to confirm any laundry services, pricing, or potential discounts.
Q: Are there self-service laundry facilities available on site at citizenM London Bankside?
A: Self-service laundry facilities are not available on-site at citizenM London Bankside.
Q: Can I request dry cleaning at citizenM London Bankside?
A: Dry cleaning is not available at citizenM London Bankside.
Q: Does citizenM London Bankside have a coin-operated laundry facility?
A: A coin-operated laundry facility is not available at citizenM London Bankside.
Q: Does citizenM London Bankside offer on-site laundry services?
A: citizenM London Bankside does not offer on-site laundry services. However, there is a separate shared ironing room with a steamer available.
Q: How do I arrange laundry service at citizenM London Bankside?
A: Laundry service is not available at citizenM London Bankside.
Q: Is same-day dry cleaning available at citizenM London Bankside?
A: Same-day dry cleaning is not available at citizenM London Bankside.
Q: Is same-day laundry service available at citizenM London Bankside?
A: Same-day laundry service is not available at citizenM London Bankside. The hotel offers a separate shared ironing room with a steamer.
Q: Is there a fee for laundry services at citizenM London Bankside?
A: Laundry services are not available at citizenM London Bankside.
Q: Is valet cleaning available everyday at citizenM London Bankside?
A: Valet cleaning is not available at citizenM London Bankside.
Q: Is valet dry cleaning available at citizenM London Bankside?
A: Valet dry cleaning is not available at citizenM London Bankside.
Q: What are the laundry hours at citizenM London Bankside?
A: citizenM London Bankside does not have laundry services.
Q: What is the turnaround time for laundry service at citizenM London Bankside?
A: Laundry service is not available at citizenM London Bankside. However, there is a separate shared ironing room with a steamer for guest use.
Fitness Center
Q: Are elliptical machines available at citizenM London Bankside?
A: Elliptical machines are not available at citizenM London Bankside.
Q: Are fitness classes offered at citizenM London Bankside?
A: No, fitness classes are not offered at citizenM London Bankside. The hotel does not have a gym.
Q: Are personal trainers available at the fitness center in citizenM London Bankside?
A: Personal trainers are not available as the citizenM London Bankside does not have a fitness center.
Q: Are there free weights at citizenM London Bankside?
A: Free weights are not available at citizenM London Bankside, as the hotel does not have a gym.
Q: Are there weight machines at citizenM London Bankside?
A: Weight machines are not available at citizenM London Bankside, as the hotel does not have a gym.
Q: Does citizenM London Bankside have cardiovascular equipment?
A: citizenM London Bankside does not have cardiovascular equipment.
Q: Does citizenM London Bankside offer exercise bikes?
A: citizenM London Bankside does not offer exercise bikes.
Q: Does the citizenM London Bankside have a fitness center?
A: No, the citizenM London Bankside does not have a fitness center.
Q: Does the fitness center at citizenM London Bankside provide complimentary towels and water?
A: The citizenM London Bankside does not have a gym or fitness center.
Q: Does the gym at citizenM London Bankside have treadmills?
A: citizenM London Bankside does not have a gym.
Q: In which year was the fitness equipment at citizenM London Bankside most recently replaced?
A: There is no fitness equipment available at citizenM London Bankside.
Q: Is additional fitness equipment available at citizenM London Bankside?
A: Additional fitness equipment is not available at citizenM London Bankside.
Q: Is the fitness center at citizenM London Bankside accessible to all guests, or only certain room categories?
A: A fitness center is not available at citizenM London Bankside.
Q: Is the fitness center extensive or limited at citizenM London Bankside?
A: A fitness center is not available at citizenM London Bankside.
Q: Is there an accessible entrance to on-site fitness center at citizenM London Bankside?
A: There is no on-site fitness center at citizenM London Bankside.
Q: Is there an extra fee to use the fitness center at citizenM London Bankside?
A: A fitness center is not available at citizenM London Bankside.
Q: Is there strength training equipment at citizenM London Bankside?
A: Strength training equipment is not available at citizenM London Bankside.
Q: What are the operating hours of the fitness center at citizenM London Bankside?
A: citizenM London Bankside does not have a fitness center.
Q: What kind of exercise equipment is available in the fitness center at citizenM London Bankside?
A: There is no fitness center or exercise equipment available at citizenM London Bankside.
Q: What's the name of the fitness center at citizenM London Bankside?
A: citizenM London Bankside does not have a fitness center.
Hospitality
Q: Are accessible vanities available at citizenM London Bankside?
A: Yes, accessible vanities are available at citizenM London Bankside.
Q: Are all guestrooms at citizenM London Bankside non-smoking?
A: Yes, all guestrooms at citizenM London Bankside are non-smoking.
Q: Are bathtub grab bars available for guest safety at citizenM London Bankside?
A: Bathtub grab bars are not available, as accessible rooms at citizenM London Bankside do not offer tubs. However, non-slip grab rails are available in the bathroom for roll-in showers and transfer showers.
Q: Are blackout curtains provided in the rooms at citizenM London Bankside to block out light?
A: Yes, rooms at citizenM London Bankside are equipped with high-quality blackout blinds and electronic curtains to ensure total darkness for a deep sleep.
Q: Are complimentary toll-free calls available at citizenM London Bankside?
A: Complimentary toll-free calls are not available at citizenM London Bankside.
Q: Are connecting rooms available at citizenM London Bankside?
A: Connecting rooms are not available at citizenM London Bankside.
Q: Are extra blankets and pillows available in the rooms at citizenM London Bankside?
A: Extra blankets and pillows are not available in the rooms at citizenM London Bankside.
Q: Are hearing accessible rooms and/or kits available at citizenM London Bankside?
A: Hearing accessible rooms are not available at citizenM London Bankside.
Q: Are lowered deadbolts available on guest room doors at citizenM London Bankside to enhance guest security?
A: Lowered deadbolts are available on guest room doors at citizenM London Bankside, and this feature is described as an accessible security measure to make locks easier to reach and use for guests with reduced mobility.
Q: Are lowered electrical outlets available at citizenM London Bankside to enhance guest accessibility and safety?
A: Lowered electrical outlets are not available at citizenM London Bankside.
Q: Are lowered view ports available in guest room doors at citizenM London Bankside to enhance guest security?
A: Lowered view ports are not available in guest room doors at citizenM London Bankside.
Q: Are mobility accessible rooms and/or kits available at citizenM London Bankside?
A: Yes, mobility accessible rooms are available at citizenM London Bankside. These rooms offer features such as accessible vanities, deadbolts on guest room and suites doors, non-slip grab rails in the bathroom, roll-in showers, and transfer showers. Accessible kits are not mentioned.
Q: Are smoking rooms available at citizenM London Bankside?
A: Smoking rooms are not available at citizenM London Bankside.
Q: Are there any outdoor spaces or gardens at citizenM London Bankside?
A: Yes, citizenM London Bankside has a terrace.
Q: Are there elevators at citizenM London Bankside?
A: Yes, citizenM London Bankside has elevators.
Q: Are there security cameras in public areas at citizenM London Bankside?
A: Yes, citizenM London Bankside has video cameras in all public areas as part of its property security measures.
Q: Are there shops and services at citizenM London Bankside?
A: The citizenM London Bankside offers a restaurant (canteenM), meeting space, and housekeeping upon request. In-room Wi-Fi is also available. There is no information provided about shops at the hotel.
Q: Are there visual alarms in guest rooms and suites at citizenM London Bankside?
A: Visual alarms are not available in the guest rooms and suites at citizenM London Bankside, as the hotel does not offer hearing accessible rooms.
Q: Are transfer showers available in guest rooms at citizenM London Bankside?
A: Yes, transfer showers are available in guest rooms at citizenM London Bankside.
Q: Are vending machines available at citizenM London Bankside?
A: Vending machines are not available at citizenM London Bankside. However, canteenM is a 24/7 bar-restaurant where you can find food and drinks any time of day or night.
Q: Are video games available at citizenM London Bankside?
A: Video games are not available at citizenM London Bankside.
Q: Are view ports available in guest room and suite doors at citizenM London Bankside to enhance guest security?
A: View ports are not available in guest room and suite doors at citizenM London Bankside. However, deadbolts are present on guest room and suite doors.
Q: Are visual alarms available in public areas at citizenM London Bankside?
A: Visual alarms are not available in the public areas at citizenM London Bankside.
Q: Can guests rent a car directly from a rental desk at citizenM London Bankside?
A: citizenM London Bankside does not offer car rental services directly from a rental desk at the hotel.
Q: Can I connect multiple devices to the free internet at citizenM London Bankside?
A: citizenM London Bankside offers complimentary high-speed Wi-Fi throughout the property, and there is no stated or explicit limit on the number of devices per guest.
Q: Can I make a reservation without a credit card at citizenM London Bankside?
A: A credit card is required to make a reservation at citizenM London Bankside.
Q: Can I pay for the deposit with a credit card at citizenM London Bankside?
A: Yes, citizenM London Bankside accepts credit cards for payments.
Q: Can I request early check-in or late check-out at citizenM London Bankside?
A: You can request early check-in and late check-out at citizenM London Bankside. Requests can be made in advance via the citizenM app or website (Manage Booking), by contacting the hotel directly, or by asking at the front desk. Please note that early check-in and late check-out are subject to availability and may incur an additional fee. The standard check-in time is 14:00 (2:00 PM).
Q: Can I use JCB at citizenM London Bankside?
A: Yes, JCB is an accepted payment method at citizenM London Bankside.
Q: Can I use Mastercard at citizenM London Bankside?
A: Yes, Mastercard is accepted at citizenM London Bankside.
Q: Can I use UnionPay at citizenM London Bankside?
A: Yes, Union Pay is accepted at citizenM London Bankside.
Q: Can I use Visa at citizenM London Bankside?
A: Yes, citizenM London Bankside accepts credit cards.
Q: Do any rooms have a balcony or patio at citizenM London Bankside?
A: No, rooms at citizenM London Bankside do not have a balcony or patio.
Q: Do children stay free at citizenM London Bankside?
A: Yes, children age 10 and under stay free when accompanied by an adult guest at citizenM London Bankside.
Q: Do guest rooms and suites at citizenM London Bankside have audible alarms?
A: Guest rooms and suites at citizenM London Bankside do not have audible alarms.
Q: Do guest rooms at citizenM London Bankside include a seating area with a sofa or chair?
A: Guest rooms at citizenM London Bankside do not include a seating area with a sofa or chair. They do feature a desk for working.
Q: Do guests need a room key to access the floors at citizenM London Bankside?
A: Yes, guests need a room key to access the floors at citizenM London Bankside, as floor access is controlled via guest room key only.
Q: Do I need to log in or use a special code to access the free internet at citizenM London Bankside?
A: You do not need a special code or password to use the free Wi‑Fi at citizenM London Bankside; typically you simply select the hotel’s network and connect, and you may be required to accept on‑screen terms or complete a captive‑portal/basic-info step.
Q: Do public hallways at citizenM London Bankside have audible alarms?
A: Yes. Public hallways at citizenM London Bankside have audible alarms.
Q: Do the accessible rooms in citizenM London Bankside have doors that provide a 32-inch wide opening?
A: The accessible rooms at citizenM London Bankside have doors that provide at least a 32-inch (81.3 cm) clear opening. Multiple sources report specific measurements around 85–88 cm (approximately 33.5–34.6 inches), which exceed the 32-inch requirement.
Q: Do the guest room and suite doors at citizenM London Bankside have self-closing mechanisms?
A: The guest room and suite doors at citizenM London Bankside do not have self-closing mechanisms. They are equipped with deadbolts.
Q: Do the room windows at citizenM London Bankside open for guest comfort and ventilation?
A: No, the room windows at citizenM London Bankside cannot be opened.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at citizenM London Bankside?
A: We do not offer Resort or Day Passes for access to the amenities at citizenM London Bankside.
Q: Does citizenM London Bankside accept credit card authorization forms?
A: citizenM London Bankside does not accept third-party credit card authorization forms.
Q: Does citizenM London Bankside charge a resort fee for guests?
A: citizenM London Bankside does not charge a resort fee for guests.
Q: Does citizenM London Bankside deliver a complimentary newspaper to guest rooms?
A: Complimentary newspaper delivery to guest rooms is not available at citizenM London Bankside.
Q: Does citizenM London Bankside have a BBQ or picnic area?
A: citizenM London Bankside does not have a BBQ or picnic area.
Q: Does citizenM London Bankside have a bookstore on the premises or within walking distance?
A: A bookstore is not available on the premises or mentioned as being within walking distance. However, the hotel does have a stylish living room with books for guests to enjoy.
Q: Does citizenM London Bankside have a game room?
A: citizenM London Bankside does not have a game room.
Q: Does citizenM London Bankside have a gift shop or newsstand?
A: citizenM London Bankside does not have a gift shop or newsstand.
Q: Does citizenM London Bankside have a reservation link?
A: You can check availability and view rates for citizenM London Bankside to make a reservation.
Q: Does citizenM London Bankside have a reward program?
A: Yes, citizenM London Bankside participates in reward programs. You can earn Marriott Bonvoy Points and there are offers such as "Make Every Stay Count: Enjoy up to 5,000 Bonus Points" and "Save with mycitizenM+".
Q: Does citizenM London Bankside have a shoe shine stand?
A: citizenM London Bankside does not have a shoe shine stand.
Q: Does citizenM London Bankside have a walk-in policy for accommodations?
A: citizenM London Bankside allows walk-in bookings, but rooms are subject to same-day availability and are not guaranteed; booking in advance is recommended to secure a room.
Q: Does citizenM London Bankside have alarm clock telephone ringers?
A: No, rooms at citizenM London Bankside do not have alarm clock telephone ringers.
Q: Does citizenM London Bankside have an accessible registration desk?
A: citizenM London Bankside does not have an accessible registration desk.
Q: Does citizenM London Bankside have an wheel chair accessible route to the registration desk?
A: Yes, the main entrance is accessible, which provides an accessible route to the registration desk.
Q: Does citizenM London Bankside have any sustainability initiatives?
A: Yes, citizenM London Bankside has sustainability initiatives and is Breeam Certified.
Q: Does citizenM London Bankside have deadbolts on guest room and suite doors?
A: Yes, citizenM London Bankside has deadbolts on guest room and suite doors.
Q: Does citizenM London Bankside measure water usage per room night?
A: No, citizenM London Bankside does not measure water usage per room night.
Q: Does citizenM London Bankside offer a complimentary newspaper in the lobby?
A: Complimentary newspapers are not available at citizenM London Bankside.
Q: Does citizenM London Bankside offer a toilet seat at wheelchair height for disabled guests?
A: citizenM London Bankside does not offer a toilet seat at wheelchair height for disabled guests.
Q: Does citizenM London Bankside offer babysitting services?
A: citizenM London Bankside does not offer babysitting services.
Q: Does citizenM London Bankside offer complimentary coffee in lobby?
A: Complimentary coffee is not offered in the lobby. However, barista-brewed coffee is available at canteenM, the hotel's 24/7 bar-restaurant.
Q: Does citizenM London Bankside offer complimentary long distance calls?
A: citizenM London Bankside does not offer complimentary long-distance calls; however, the hotel does provide free Wi-Fi.
Q: Does citizenM London Bankside offer digital check-in?
A: Yes, citizenM London Bankside offers digital check-in, which is available via the citizenM mobile/online app and through self-service check-in kiosks and touch-screen terminals.
Q: Does citizenM London Bankside offer event planning services?
A: citizenM London Bankside provides societyM meeting rooms and meeting/event spaces suitable for small business meetings, workshops, and small events. However, the property does not appear to offer a dedicated traditional event-planning team or full-scale event-planning services; therefore, larger or highly coordinated events likely require contacting the hotel directly or arranging services externally.
Q: Does citizenM London Bankside offer free internet access for guests?
A: Yes, citizenM London Bankside offers in-room Wi-Fi for guests. Marriott Bonvoy members receive complimentary in-room internet access when booking directly.
Q: Does citizenM London Bankside offer lever handles on guest room doors?
A: CitizenM London Bankside does not offer lever handles on guest room doors.
Q: Does citizenM London Bankside offer lowered night guards on guest room doors?
A: citizenM London Bankside does not offer lowered night guards on guest room doors.
Q: Does citizenM London Bankside offer non-smoking public areas?
A: citizenM London Bankside offers non-smoking public areas.
Q: Does citizenM London Bankside offer porter or bellman services for guest luggage assistance?
A: citizenM London Bankside does not offer porter or bellman services for guest luggage assistance.
Q: Does citizenM London Bankside offer room and suite access through an interior or exterior corridor?
A: Room and Suites Access is through the Interior Corridor.
Q: Does citizenM London Bankside offer safety chains or latches on guest doors?
A: Safety chains or latches are not available on guest doors at citizenM London Bankside. However, guest rooms and suites do have deadbolts on the doors.
Q: Does citizenM London Bankside offer secondary locks on room windows?
A: Secondary locks on room windows are not available, as the windows in the rooms cannot be opened.
Q: Does citizenM London Bankside participate in any green programs?
A: Yes, citizenM London Bankside is Breeam Certified and focuses on sustainability.
Q: Does citizenM London Bankside provide electronic room keys for guests?
A: Yes, guests check in and sort their key card on an iPad.
Q: Does citizenM London Bankside provide meeting space for guests?
A: Yes, citizenM London Bankside provides meeting space for guests. The hotel has 7 meeting rooms available for up to 30 people.
Q: Does citizenM London Bankside provide transportation arrangements?
A: citizenM London Bankside does not provide transportation arrangements.
Q: Does the citizenM London Bankside have guest evacuation plans in case of an emergency?
A: citizenM London Bankside has guest evacuation plans in place. The hotel complies with applicable UK fire-safety regulations, posts/display escape-route information for guests (e.g., notices or maps in rooms), and trains staff in emergency evacuation procedures to inform and assist guests.
Q: Does the citizenM London Bankside, have roll-in shower available?
A: Yes, citizenM London Bankside offers accessible rooms with roll-in showers.
Q: Does the health club facilities (pool/gym) at citizenM London Bankside require a key for entry?
A: citizenM London Bankside does not have a gym or pool facility.
Q: Has citizenM London Bankside received any official cleanliness or sanitation certification?
A: citizenM London Bankside has not received any official cleanliness or sanitation certification.
Q: How can I modify or cancel my reservation at citizenM London Bankside?
A: To modify or cancel your reservation at citizenM London Bankside, you can access your booking through the hotel's reservation system where you initially made the booking. There, you will find options to adjust your dates, number of nights, rooms, and guests. If you need to cancel, you can select the cancellation option within the booking interface. For assistance, you may also contact the hotel directly at +44 20-35191680.
Q: How do I get in touch with citizenM London Bankside?
A: You can get in touch with citizenM London Bankside by calling +44 20-35191680.
Q: How many floors does citizenM London Bankside have?
A: citizenM London Bankside has 9 floors.
Q: How many rooms are at citizenM London Bankside?
A: There are 192 rooms at citizenM London Bankside.
Q: How many suites are at citizenM London Bankside?
A: There are no suites at citizenM London Bankside. All 192 rooms feature king beds.
Q: How often does housekeeping come at citizenM London Bankside?
A: Housekeeping is available upon request at citizenM London Bankside.
Q: Is a check-in kiosk available at citizenM London Bankside?
A: Yes, check-in at citizenM London Bankside is done by guests using an iPad, with staff available to assist.
Q: Is a credit card required to secure my rate at citizenM London Bankside?
A: Yes, a credit card is required to secure your rate.
Q: Is a safe deposit box available at citizenM London Bankside?
A: A safe deposit box is not available at citizenM London Bankside.
Q: Is a voltage converter available at citizenM London Bankside?
A: A voltage converter is not available at citizenM London Bankside.
Q: Is an adjustable-height hand-held shower wand available at citizenM London Bankside?
A: An adjustable-height hand-held shower wand is not available at citizenM London Bankside.
Q: Is an electrical adapter available at citizenM London Bankside?
A: Electrical adapters are available at citizenM London Bankside, either provided in your room or available for loan or purchase through the front desk and Ambassador team. Additionally, rooms are equipped with universal international power sockets and USB ports.
Q: Is citizenM London Bankside certified by a globally recognized sustainable certification program?
A: Yes, citizenM London Bankside is Breeam Certified.
Q: Is citizenM London Bankside considered a resort property?
A: No, citizenM London Bankside is not considered a resort property. It is a hotel located in London with a focus on urban amenities and proximity to local attractions rather than resort-style features.
Q: Is citizenM London Bankside located in the Northern or Southern Hemisphere?
A: citizenM London Bankside is located in London, United Kingdom, which is in the Northern Hemisphere.
Q: Is citizenM London Bankside open?
A: Yes, citizenM London Bankside is open. The hotel is accepting bookings for dates in July and August 2026, and there are recent guest reviews from within the last few days and weeks.
Q: Is contactless payment available during check-in or check-out at citizenM London Bankside?
A: Contactless payment is available for check-in and check-out at citizenM London Bankside.
Q: Is Diners Club accepted at citizenM London Bankside?
A: Yes, Diners Club is accepted at citizenM London Bankside.
Q: Is direct billing available at citizenM London Bankside?
A: Direct billing is not available at citizenM London Bankside.
Q: Is Discover Card accepted at citizenM London Bankside?
A: Yes, Discover Card is accepted at citizenM London Bankside.
Q: Is express check-in available at citizenM London Bankside?
A: Express check-in is not available at citizenM London Bankside.
Q: Is express check-out available at citizenM London Bankside?
A: Express check-out is not available at citizenM London Bankside.
Q: Is grocery shopping service available at citizenM London Bankside?
A: Grocery shopping service is not available at citizenM London Bankside.
Q: Is group pricing available online at citizenM London Bankside?
A: Yes, group pricing is available. You can select "Group Code" under the Special Rates options.
Q: Is smoking allowed at citizenM London Bankside?
A: Smoking is not allowed at citizenM London Bankside.
Q: Is the citizenM London Bankside a "conversion", "Adaptive re-use" or "New build"?
A: The citizenM London Bankside is a new build.
Sources: [1]
Q: Is the free internet access at citizenM London Bankside secure for online banking or transactions?
A: Do not assume the free hotel Wi-Fi at citizenM London Bankside is secure for online banking or financial transactions. If you must use the hotel Wi-Fi, use a reputable VPN. Alternatively, prefer using your cellular data or a personal hotspot for banking, and always confirm that websites are using HTTPS (indicated by a padlock icon) before entering sensitive information. Avoid carrying out sensitive transactions on public or shared Wi-Fi whenever possible.
Q: Is the free internet at citizenM London Bankside limited to certain hours or available 24/7?
A: The free internet at citizenM London Bankside is available 24/7.
Sources: [1]
Q: Is the free internet speed at citizenM London Bankside suitable for video streaming and work?
A: Yes, citizenM London Bankside offers "lightning-fast Wi-Fi" which is suitable for work, meeting, connecting, and streaming.
Q: Is the front desk open 24 hours at citizenM London Bankside?
A: The front desk at citizenM London Bankside is open 24 hours.
Q: Is there 24-hour security staff on-site at citizenM London Bankside?
A: No, there is no 24-hour security staff on-site at citizenM London Bankside.
Q: Is there a convenience or sundry store at citizenM London Bankside?
A: There is no convenience or sundry store at citizenM London Bankside.
Q: Is there a florist available on-site or nearby at citizenM London Bankside?
A: A florist is not available on-site or nearby.
Q: Is there a hairdresser at citizenM London Bankside?
A: A hairdresser is not available at citizenM London Bankside.
Q: Is there a nightly refresh service available at citizenM London Bankside?
A: A nightly refresh service is not available at citizenM London Bankside. Housekeeping is provided upon request.
Q: Is there an accessible main entrance to the citizenM London Bankside?
A: Yes, the main entrance at citizenM London Bankside is accessible.
Q: Is there an accessible route to guest room at citizenM London Bankside?
A: Yes, room and suites access is available through the interior corridor at citizenM London Bankside.
Q: Is there an ice machine at citizenM London Bankside?
A: There is no ice machine available at citizenM London Bankside.
Q: Is there public transportation near citizenM London Bankside?
A: Yes, citizenM London Bankside is conveniently located near public transportation. It is within walking distance of London Bridge, St Paul's, and Waterloo, and there is a bus stop on Lavington Street just a 1-minute stroll away. The hotel's location also allows for walking to train stations.
Q: Is wake-up call service available at citizenM London Bankside?
A: Wake-up call service is not available at citizenM London Bankside.
Q: What amenities are complimentary at citizenM London Bankside?
A: At citizenM London Bankside, complimentary amenities in the rooms include a desk for working, a mini fridge, hair dryers, and control of lights, blinds, climate, and TV via an iPad. The rooms also feature electronic curtains and high-quality blackout blinds for total darkness, as well as high-pressure power showers.
Sources: [1]
Q: What are citizenM London Bankside security procedures?
A: citizenM London Bankside has several security procedures in place. Guest rooms are equipped with deadbolts on all doors. For property security, there are video cameras in all public areas and at the entrance, with camera monitoring 24 hours a day. Exterior doors require key access at night, and floor access is restricted via guest room key only. Staff are also trained in duplicate key issue procedures. Please note that there is no 24-hour security staff on-site.
Q: What are the extra person charges at citizenM London Bankside?
A: The maximum occupancy per room is 2 guests. Children age 10 and under stay free with an adult guest.
Q: What enhanced hygiene or cleanliness protocols are in place at citizenM London Bankside?
A: At citizenM London Bankside, enhanced hygiene and cleanliness protocols include disinfecting TV remotes and sanitizing electronic key cards after each use. We also utilize electrostatic disinfecting spray. Our contractors and suppliers are informed of our sanitation protocols, and staff receive regular communication about sanitation reminders.
Q: What is citizenM London Bankside's policy on lost and found items?
A: citizenM London Bankside holds lost and found items for up to 3 months.
Q: What is the cancellation policy at citizenM London Bankside?
A: You can cancel for free up to 2 days before arrival, which is a 48-hour cancellation policy.
Q: What is the deposit required to book a room at citizenM London Bankside?
A: No deposit is required to book a room at citizenM London Bankside. A credit card is required to guarantee the reservation, but no deposit or credit card deposit is charged.
Q: What is the early departure charge at citizenM London Bankside?
A: The early departure charge at citizenM London Bankside is the cost of one night's stay.
Q: What is the guest services phone number at citizenM London Bankside?
A: The guest services phone number for citizenM London Bankside is +44 20-35191680.
Q: What is the latitude (in degrees) of citizenM London Bankside?
A: The latitude of citizenM London Bankside is 51.5049°.
Q: What is the longitude (in degrees) of citizenM London Bankside?
A: The longitude of citizenM London Bankside is approximately -0.099 degrees.
Q: What is the main phone area code at citizenM London Bankside?
A: The main phone area code for citizenM London Bankside is 20.
Q: What is the maximum guest room occupancy at citizenM London Bankside?
A: The maximum guest room occupancy at citizenM London Bankside is 2 adults.
Q: What is the minimum age required for check-in at citizenM London Bankside?
A: The minimum age to check in at citizenM London Bankside is 18.
Q: What is the policy on incidental charges at citizenM London Bankside?
A: A credit card is required for your stay, but no deposit is charged for incidental expenses.
Q: What is the procedure for after-hours check-in at citizenM London Bankside?
A: The procedure for after-hours check-in at citizenM London Bankside involves using their self-service kiosks available in the lobby. Guests can check themselves in at any time after the front desk closes by following the on-screen instructions on the kiosk, which allows for a quick and contactless check-in experience. After completing the process, guests receive their room key card from the kiosk and can proceed directly to their room.
Q: What is the website link for citizenM London Bankside?
A: https://www.citizenm.com
Q: What is the wifi bandwidth at citizenM London Bankside?
A: citizenM London Bankside offers lightning-fast Wi-Fi.
Q: What languages are spoken by the staff at citizenM London Bankside?
A: The staff at citizenM London Bankside speak English.
Q: When did citizenM London Bankside open?
A: citizenM London Bankside was built in 2012.
Q: When is check-in at citizenM London Bankside?
A: The check-in time at citizenM London Bankside is 2:00 pm.
Q: When is check-out at citizenM London Bankside?
A: The check-out time at citizenM London Bankside is 11:00 am.
Q: When was citizenM London Bankside built?
A: citizenM London Bankside was built in 2012.
Q: Which amenities does citizenM London Bankside offer?
A: citizenM London Bankside offers a range of amenities including a 24/7 on-site restaurant and bar called canteenM, meeting spaces, and housekeeping upon request. The hotel features elevators and lightning-fast Wi-Fi. Rooms are equipped with XL king beds, powerful rainfall showers, and tablet-controlled technology for managing temperature, mood lighting, smart TV, and blackout blinds. Guests can also enjoy Chromecast, USB sockets, and a refrigerator drawer in their rooms. There is a shared ironing room with a steamer available. The hotel also provides a stylish living room with communal spaces, Vitra furniture, art, and books. Accessible rooms and features such as accessible vanities, roll-in showers, and non-slip grab rails are available. The property is also Breeam Certified for sustainability.
Amenities (Room)
Q: Are bathrobes and slippers provided at citizenM London Bankside?
A: Bathrobes and slippers are not provided at citizenM London Bankside.
Q: Are cribs available for guests staying at citizenM London Bankside?
A: Cribs are not available for guests staying at citizenM London Bankside.
Q: Are dishwashers available at citizenM London Bankside?
A: Dishwashers are not available at citizenM London Bankside.
Q: Are double vanities available in the bathrooms at citizenM London Bankside?
A: Double vanities are not available in the bathrooms at citizenM London Bankside.
Q: Are down/feather pillows available at citizenM London Bankside?
A: Down/feather pillows are not available at citizenM London Bankside.
Q: Are foam pillows available at citizenM London Bankside?
A: Foam pillows are not available at citizenM London Bankside.
Q: Are hair dryers available at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside have hair dryers.
Q: Are luxury linen types available at citizenM London Bankside?
A: Yes, the rooms at citizenM London Bankside feature luxe cotton sheets.
Q: Are pay-per-view movies available on the in-room TVs at citizenM London Bankside?
A: Pay-per-view movies are not available on the in-room TVs.
Q: Are pots, pans, and serving dishes available in rooms at citizenM London Bankside?
A: Pots, pans, and serving dishes are not available in the rooms at citizenM London Bankside.
Q: Are rollaway beds available at citizenM London Bankside?
A: No, the rooms at citizenM London Bankside do not permit rollaway beds.
Q: Are shower-tub combinations available at citizenM London Bankside?
A: Shower-tub combinations are not available at citizenM London Bankside. The accessible rooms offer roll-in showers or transfer showers, but not tubs.
Q: Are smart TVs available in the rooms at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside feature smart TVs that can be controlled with a tablet.
Q: Are sofa beds available at citizenM London Bankside?
A: Sofa beds are not available at citizenM London Bankside. The rooms do not permit rollaway beds.
Q: Are speakerphones available at citizenM London Bankside?
A: Speakerphones are not available at citizenM London Bankside.
Q: Are the bathrooms counters at citizenM London Bankside made of marble?
A: The bathroom counters at citizenM London Bankside are not marble; there is no confirmation that they are made of marble.
Q: Are the bathrooms equipped with walk-in showers or soaking tubs at citizenM London Bankside?
A: The bathrooms at citizenM London Bankside are equipped with high-pressure power showers and powerful rainfall showers. Accessible rooms offer roll-in showers and transfer showers. Soaking tubs are not available.
Q: Are the bathrooms shared or private at citizenM London Bankside?
A: The rooms at citizenM London Bankside feature private bathrooms with a powerful rainfall shower. Accessible rooms also offer features like roll-in showers and accessible vanities within the room.
Q: Are the bathtub and whirlpool separate at citizenM London Bankside?
A: No, rooms at citizenM London Bankside do not have bathtubs or hot tubs.
Q: Are there smart room controls for lighting or temperature at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside feature a tablet to control everything from the temperature and lighting to the smart TV and blackout blinds.
Q: Are there USB charging ports available in the guest rooms at citizenM London Bankside?
A: USB charging ports are available in the guest rooms at citizenM London Bankside.
Q: Can I control the temperature in my room at citizenM London Bankside?
A: Yes, you can control the temperature in your room at citizenM London Bankside using the in-room tablet.
Q: Do guest rooms at citizenM London Bankside have a pantry area?
A: Guest rooms at citizenM London Bankside do not have a pantry area. However, they do have a mini-fridge.
Q: Do guest rooms at citizenM London Bankside have a microwave?
A: No, guest rooms at citizenM London Bankside do not have a microwave.
Q: Do guest rooms at citizenM London Bankside have a mini fridge?
A: Yes, rooms at citizenM London Bankside have a Mini fridge.
Q: Do guest rooms at citizenM London Bankside have a refrigerator with an ice maker?
A: Guest rooms at citizenM London Bankside have a mini-fridge. An ice maker is not available in the rooms.
Q: Do guest rooms at citizenM London Bankside have a toaster oven?
A: Guest rooms at citizenM London Bankside do not have a toaster oven.
Q: Do guest rooms at citizenM London Bankside have a water purification system for the room?
A: Guest rooms at citizenM London Bankside do not have a water purification system.
Q: Do guest rooms at citizenM London Bankside have conventional ovens?
A: Guest rooms at citizenM London Bankside do not have conventional ovens.
Q: Do guest rooms at citizenM London Bankside have dish cleaning supplies in the room?
A: Guest rooms at citizenM London Bankside do not have dish cleaning supplies.
Q: Do guest rooms at citizenM London Bankside have eating utensils?
A: No, guest rooms at citizenM London Bankside do not have eating utensils.
Q: Do guest rooms at citizenM London Bankside have toasters?
A: Guest rooms at citizenM London Bankside do not have toasters.
Q: Do guest rooms have tables and chairs at citizenM London Bankside?
A: Guest rooms at citizenM London Bankside have a desk for working. Chairs are not available.
Q: Do rooms at citizenM London Bankside have a refrigerator?
A: Yes, rooms at citizenM London Bankside have a Mini fridge.
Q: Do rooms have USB charging ports or modern outlets at citizenM London Bankside?
A: Yes, the rooms at citizenM London Bankside are well-equipped with USB sockets.
Q: Do rooms include blackout curtains at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside include high-quality blackout blinds for total darkness. They can be controlled with the in-room tablet.
Q: Do the guest rooms at citizenM London Bankside have phones with voicemail?
A: The guest rooms at citizenM London Bankside do not have phones with voicemail.
Q: Do the guest rooms at citizenM London Bankside have wifi?
A: Yes, the guest rooms at citizenM London Bankside have lightning-fast Wi-Fi, allowing you to work, meet, connect, and stream from anywhere.
Q: Do the guest rooms have air-conditioning at citizenM London Bankside?
A: Yes, the guest rooms at citizenM London Bankside feature a tablet to control everything, including the temperature.
Q: Do the rooms at citizenM London Bankside come with an AM/FM clock radio?
A: No, the rooms at citizenM London Bankside do not come with an AM/FM clock radio.
Q: Do the rooms at citizenM London Bankside have alarm clocks?
A: The rooms at citizenM London Bankside do not have alarm clocks.
Q: Do the rooms at citizenM London Bankside have desk chairs?
A: Yes, the rooms at citizenM London Bankside include a work/writing desk with a desk chair.
Q: Do the rooms at citizenM London Bankside have ergonomic chairs for working comfortably?
A: The rooms at citizenM London Bankside do not provide ergonomic office chairs for comfortable long-duration working. Each room has a desk/work area with an in-room desk chair that is not advertised as an adjustable ergonomic office chair. For more comfortable or dedicated work seating, the hotel’s large common "living room"/lobby area offers more spacious and varied seating options suitable for working.
Q: Do the rooms have coffee makers or espresso machines at citizenM London Bankside?
A: No, the rooms at citizenM London Bankside do not have coffee makers or espresso machines. Guests have noted that there is no coffee or even cups in the room, and no kettle or tea/coffee facilities.
Q: Do the rooms include microwaves at citizenM London Bankside?
A: No, rooms at citizenM London Bankside do not include microwaves.
Q: Does citizenM London Bankside have a Hinoki tub?
A: citizenM London Bankside does not have a Hinoki tub. The rooms feature a high-pressure power shower, and the hotel explicitly states that rooms do not have hot tubs.
Q: Does citizenM London Bankside have bathtubs with spray jets?
A: Bathtubs with spray jets are not available at citizenM London Bankside. The rooms feature high-pressure power showers or rainfall showers.
Q: Does citizenM London Bankside have ceiling fans?
A: Ceiling fans are not available at citizenM London Bankside.
Q: Does citizenM London Bankside have electrical outlets at desk level?
A: citizenM London Bankside has electrical outlets at desk level, and USB ports are also available at the desk.
Q: Does citizenM London Bankside have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Rooms at citizenM London Bankside feature a smart TV that can be controlled with an iPad, and guests can stream content via Chromecast. The specific size of the TV is not mentioned.
Q: Does citizenM London Bankside have oversized bathtubs?
A: citizenM London Bankside does not have oversized bathtubs. The rooms feature high-pressure power showers, and accessible rooms do not offer tubs.
Q: Does citizenM London Bankside have rooms with only bathtubs?
A: No, citizenM London Bankside does not offer rooms with only bathtubs. The accessible rooms do not have tubs, and the general room descriptions mention showers.
Q: Does citizenM London Bankside have separate tubs and showers?
A: No, citizenM London Bankside does not have separate tubs and showers. Rooms feature powerful rainfall showers, and accessible rooms offer roll-in showers but do not have tubs.
Q: Does citizenM London Bankside have walk-in wardrobes or closets?
A: No, citizenM London Bankside does not have walk-in wardrobes or closets.
Q: Does citizenM London Bankside offer a mini-bar for a fee?
A: No, citizenM London Bankside rooms do not have a mini-bar. They do have a mini fridge, but there is no mention of a mini-bar service for a fee.
Q: Does citizenM London Bankside offer a wet bar in the room?
A: A wet bar is not available in the rooms at citizenM London Bankside.
Q: Does citizenM London Bankside offer access to cable or streaming TV services?
A: Yes, rooms at citizenM London Bankside offer access to streaming services via Chromecast and a smart TV, which can be controlled by an iPad.
Q: Does citizenM London Bankside offer bottled water in the room as a complimentary service?
A: Complimentary bottled water is not available in the rooms at citizenM London Bankside.
Q: Does citizenM London Bankside offer complimentary in-room coffee or tea?
A: citizenM London Bankside does not offer complimentary in-room coffee or tea. Guests have mentioned that there is a lack of a kettle or any tea/coffee in the rooms. Coffee is available at canteenM, the hotel's 24/7 bar-restaurant.
Q: Does citizenM London Bankside offer in-room coffee/tea maker?
A: No, citizenM London Bankside does not offer in-room coffee or tea makers.
Q: Does citizenM London Bankside offer outdoor space in the rooms?
A: No, the rooms at citizenM London Bankside do not offer outdoor space. They feature wall-to-wall windows.
Q: Does citizenM London Bankside offer shower-only bathrooms?
A: Yes, the rooms at citizenM London Bankside feature showers. Specifically, accessible rooms offer roll-in showers, and standard rooms are equipped with powerful rainfall showers. The hotel notes that accessible rooms do not offer tubs.
Q: Does citizenM London Bankside provide a spare electrical outlet at the desk?
A: Yes, citizenM London Bankside provides a power outlet at the desk and typically includes USB ports at the desk area.
Q: Does citizenM London Bankside provide an in-room safe?
A: In-room safes are not available at citizenM London Bankside.
Q: Does citizenM London Bankside provide instant hot water?
A: No, rooms at citizenM London Bankside do not have coffee/tea makers or kettles.
Q: Does citizenM London Bankside provide laundry bags or hampers in the rooms?
A: citizenM London Bankside does not provide laundry bags or hampers in the rooms.
Q: Does citizenM London Bankside provide slippers for guests?
A: Slippers are not available at citizenM London Bankside.
Q: Does citizenM London Bankside provide weight scales?
A: citizenM London Bankside does not provide weight scales.
Q: How many closets are available in the rooms at citizenM London Bankside?
A: Closets are not available in the rooms.
Q: How many telephones are found in the rooms at citizenM London Bankside?
A: Telephones are not available in the rooms at citizenM London Bankside.
Q: Is a bathrobe provided at citizenM London Bankside?
A: A bathrobe is not provided at citizenM London Bankside.
Q: Is a down/featherbed available at citizenM London Bankside?
A: A down/featherbed is not available at citizenM London Bankside.
Q: Is a duvet available at citizenM London Bankside?
A: Duvets are not available at citizenM London Bankside.
Q: Is a pillow-top mattress available at citizenM London Bankside?
A: A pillow-top mattress is not available at citizenM London Bankside.
Q: Is a portable play yard-type crib available at citizenM London Bankside?
A: A portable play yard-type crib is not available at citizenM London Bankside.
Q: Is a stove available in rooms at citizenM London Bankside?
A: A stove is not available in the rooms at citizenM London Bankside.
Q: Is a trouser or pant press available at citizenM London Bankside?
A: A trouser or pant press is not available at citizenM London Bankside. However, there is a separate shared ironing room with a steamer for guest use.
Q: Is a washer/dryer available in guest rooms at citizenM London Bankside?
A: A washer/dryer is not available in the guest rooms at citizenM London Bankside. However, there is a separate shared ironing room with a steamer available for guests.
Q: Is air-conditioning individually controlled in the room at citizenM London Bankside?
A: Yes, the rooms at citizenM London Bankside feature a tablet to control everything, including the temperature.
Q: Is an in-room printer available at citizenM London Bankside?
A: An in-room printer is not available at citizenM London Bankside.
Q: Is an iron and ironing board available in the guest rooms at citizenM London Bankside?
A: An iron and ironing board are not available in the guest rooms. However, there is a separate shared ironing room with a steamer.
Q: Is dishware available in rooms at citizenM London Bankside?
A: Dishware is not available in the rooms at citizenM London Bankside. Guests have noted that there are no cups or glasses in the rooms.
Q: Is in-room fax available at citizenM London Bankside?
A: In-room fax is not available at citizenM London Bankside.
Q: Is there a bidet at citizenM London Bankside?
A: There is no bidet at citizenM London Bankside.
Q: Is there a fireplace in the rooms at citizenM London Bankside?
A: There is no fireplace in the rooms at citizenM London Bankside.
Q: Is there a laundry basket or clothes hamper at citizenM London Bankside?
A: A laundry basket or clothes hamper is not available at citizenM London Bankside.
Q: Is there a lighted makeup mirror in the rooms at citizenM London Bankside?
A: A lighted makeup mirror is not available in the rooms at citizenM London Bankside.
Q: Is there a minibar in the room at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside have a mini fridge.
Q: Is there a phone in the bathroom at citizenM London Bankside?
A: No, there is no phone in the bathroom at citizenM London Bankside. Each guest room has one phone, but it is not specified to be in the bathroom.
Q: Is there a separate closet in the rooms at citizenM London Bankside?
A: A separate closet is not available in the rooms at citizenM London Bankside.
Q: Is there a TV casting option like Chromecast or AirPlay at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside have Chromecast to stream your favorites.
Q: Is there a whirlpool or hottub available in the guest rooms at citizenM London Bankside?
A: No, rooms at citizenM London Bankside do not have a hot tub.
Q: Is there high-speed internet in the rooms at citizenM London Bankside?
A: Yes, citizenM London Bankside has in-room Wi-Fi available to hotel guests, described as lightning-fast. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct.
Q: What bathroom amenities are included at citizenM London Bankside?
A: Rooms at citizenM London Bankside feature a powerful rainfall shower and a hairdryer. Accessible rooms also include non-slip grab rails, roll-in showers, and transfer showers.
Q: What brand of bathroom toiletries provided at citizenM London Bankside?
A: citizenM London Bankside provides citizenM’s own bathroom toiletries, delivered as two all-in-one AM and PM shower/shampoo products (the hotel’s bespoke in-room toiletry dispensers).
Q: What is the electric voltage in rooms at citizenM London Bankside?
A: The rooms at citizenM London Bankside use 230V electricity and have UK Type G plug sockets.
Q: What is the fee for a crib at citizenM London Bankside?
A: Cribs are not available at citizenM London Bankside.
Q: What kind of work desk is provided in guest rooms at citizenM London Bankside?
A: Guest rooms at citizenM London Bankside provide a compact, integrated, laptop-friendly workspace rather than a large traditional office desk.
Digital Check-in
Q: Can I check in digitally at citizenM London Bankside before arriving at the hotel?
A: Yes, you can check in digitally at citizenM London Bankside using the citizenM mobile app or the website before arrival. In many cases, you can use your smartphone as your room key, and completing digital check-in allows you to skip the front desk and avoid the queue upon arrival.
Q: Can I check in digitally for multiple rooms at citizenM London Bankside?
A: No, digital check-in via web is not available at citizenM London Bankside, so you cannot check in digitally for multiple rooms.
Q: Can I share my digital key with other guests at citizenM London Bankside?
A: Digital Key is not available at citizenM London Bankside.
Q: Can I use a digital key to access hotel amenities at citizenM London Bankside?
A: Digital keys are not mentioned as an option for accessing hotel amenities at citizenM London Bankside. Guests check in and sort their key card on an iPad.
Q: Can I use my mobile phone for digital check-in at citizenM London Bankside?
A: Yes, you can use your mobile phone for digital check-in at citizenM London Bankside.
Sources: [1]
Q: Does citizenM London Bankside offer digital key access?
A: No, citizenM London Bankside does not offer digital key access.
Q: Does citizenM London Bankside require an app for digital check-in?
A: Check-in at citizenM London Bankside is done on an iPad at the hotel. An app is not required for digital check-in.
Q: How can I complete digital check-in at citizenM London Bankside?
A: Check-in at citizenM London Bankside is completed digitally using an iPad.
Q: How can I use a digital key at citizenM London Bankside?
A: To use a digital key at citizenM London Bankside, you typically need to check in through the hotel's mobile app or online platform. After completing the check-in process, the digital key will be sent to your smartphone, allowing you to unlock your room door directly with your phone, providing a convenient and contactless entry experience.
Q: How do I troubleshoot issues with my digital key at citizenM London Bankside?
A: If you encounter issues with your digital key at citizenM London Bankside, there is a staff member available to assist you during the check-in process, which is done via an iPad. You can ask this staff member for help to resolve any problems with your digital key.
Q: How long is my digital key valid after check-out at citizenM London Bankside?
A: The digital key at citizenM London Bankside remains valid for 24 hours after check-out.
Q: Is a physical key card still available if I use a digital key at citizenM London Bankside?
A: Yes, when you check in using the digital system at citizenM London Bankside, a member of staff is available to assist you with sorting your key card, indicating that a physical key card is still provided alongside the digital key option.
Q: Is there a digital key option available after checking in online at citizenM London Bankside?
A: No, a digital key option is not available at citizenM London Bankside.
Q: What app do I need to access the digital key for citizenM London Bankside?
A: There is no app available to access a digital key for citizenM London Bankside, as digital key service is not offered at this property.
Q: What documents or information do I need for digital check-in at citizenM London Bankside?
A: For digital check-in at citizenM London Bankside, you should have your reservation or confirmation number, a valid photo ID (passport, national ID card, or driving licence), the credit or debit card used for payment or to cover incidentals, and the email address associated with the reservation (or access to the citizenM app linked to the booking).
Q: What time is digital check-in at citizenM London Bankside?
A: The check-in time at citizenM London Bankside is 2:00 pm.
Parking
Q: Are electric car charging stations available at citizenM London Bankside?
A: No, citizenM London Bankside does not have electric vehicle charging stations.
Q: Are the EV charging stations at citizenM London Bankside available 24/7?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: Are the EV charging stations at citizenM London Bankside compatible with Tesla vehicles?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: Are there any restrictions or time limits for free parking at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking, and therefore, free parking is not available. An alternative, JustPark Ibis Southwark Rose Car Park, is available at an extra cost.
Q: Do I need to reserve a parking spot in advance at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking. The hotel does not provide information about reserving a parking spot in advance for the alternative parking option, JustPark Ibis Southwark Rose Car Park.
Q: Do I need to reserve an EV charging spot at citizenM London Bankside?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: Does citizenM London Bankside have a gated entrance for guest self-parking?
A: citizenM London Bankside does not offer on-site parking, so there is no gated entrance for guest self-parking. Additional parking is available at the JustPark Ibis Southwark Rose Car Park at an extra cost.
Q: Does citizenM London Bankside have van-accessible parking in the self-parking facility?
A: citizenM London Bankside does not offer on-site parking, therefore it does not have van-accessible parking in a self-parking facility. An additional parking option, JustPark Ibis Southwark Rose Car Park, is available at an extra cost, but details regarding van-accessibility or if it is a self-parking facility are not provided.
Q: Does citizenM London Bankside offer free parking for guests?
A: citizenM London Bankside does not offer on-site parking. An alternative, JustPark Ibis Southwark Rose Car Park, is available at an extra cost.
Q: Does citizenM London Bankside offer motorcycle parking?
A: citizenM London Bankside does not offer motorcycle parking.
Q: Does citizenM London Bankside offer off-site parking?
A: citizenM London Bankside does not offer on-site parking. However, the JustPark Ibis Southwark Rose Car Park is available at an extra cost. Please note that the hotel is not liable for any loss or damage.
Q: Does citizenM London Bankside offer on-site accessible, self-parking?
A: citizenM London Bankside does not offer on-site parking.
Q: Does citizenM London Bankside offer on-site parking?
A: No, citizenM London Bankside does not offer on-site parking. However, JustPark Ibis Southwark Rose Car Park is available at an extra cost. Please note that the hotel is not liable for any loss or damage.
Q: Does citizenM London Bankside offer secure or covered parking?
A: citizenM London Bankside does not have on-site parking facilities. However, nearby parking is available at Just Park Ibis Southwark Rose Car Park. There is no mention of covered or specifically secure parking provided by the hotel itself.
Q: Does citizenM London Bankside provide free parking for guests with electric vehicles?
A: citizenM London Bankside does not offer on-site parking and does not have electric vehicle charging stations. Additional parking is available at JustPark Ibis Southwark Rose Car Park at an extra cost.
Q: Does citizenM London Bankside provide long-term parking?
A: citizenM London Bankside does not offer on-site or long-term parking. Guests should use nearby public car parks and external parking providers.
Q: Does the citizenM London Bankside offer RV parking?
A: citizenM London Bankside does not offer on-site parking, and there is no mention of RV parking being available.
Q: How many EV charging stations does citizenM London Bankside have?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: How many parking spaces are available at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking.
Q: Is free parking available for guests staying at citizenM London Bankside during peak seasons or holidays?
A: No, free parking is not available for guests staying at citizenM London Bankside. The hotel does not offer on-site parking, and an off-site option at JustPark Ibis Southwark Rose Car Park is available at an extra cost.
Q: Is parking available for oversized vehicles at citizenM London Bankside?
A: citizenM London Bankside does not have on-site parking. Guests with oversized vehicles should use nearby public or commercial parking garages or lots that can accommodate larger vehicles.
Q: Is the free parking at citizenM London Bankside valet or self-parking?
A: citizenM London Bankside does not offer on-site parking.
Q: Is there a fee for using EV charging stations at citizenM London Bankside?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: Is there a garage height limit at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking, so there is no garage height limit at the hotel.
Q: Is there a limit on the number of vehicles that can park for free at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking, and any available parking is at an extra cost. Therefore, there is no free parking.
Q: Is there a parking garage or lot near citizenM London Bankside?
A: While citizenM London Bankside does not offer on-site parking, the JustPark Ibis Southwark Rose Car Park is available nearby at an extra cost. Please note that the hotel is not liable for any loss or damage.
Q: Is valet parking available at citizenM London Bankside?
A: Valet parking is not available at citizenM London Bankside. The hotel does not offer on-site parking. However, JustPark Ibis Southwark Rose Car Park is available at an extra cost.
Q: What are the charges for parking at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking; guests must use nearby off-site parking and the hotel points guests to the Ibis Southwark Rose car park (bookable via services like JustPark).
Q: What is the charge for off-site parking at the citizenM London Bankside?
A: Off-site parking is not available.
Q: What is the charge for on-site parking at the citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking.
Q: What is the charging speed of the EV stations at citizenM London Bankside?
A: citizenM London Bankside does not have electric vehicle charging stations.
Q: What types of EV chargers are available at citizenM London Bankside?
A: citizenM London Bankside does not have electric vehicle charging stations.
Rooms
Q: Are the bathrooms separate from the bedroom with a door at citizenM London Bankside?
A: The bathrooms at citizenM London Bankside are not described as separate rooms with doors; reviews mention issues with the room layout and safety concerns such as slippery shower flooring and proximity of the bed to the bathroom area, indicating that the bathroom is integrated within the room space rather than being a fully separate room with a door.
Q: Are the bathrooms wheelchair accessible at citizenM London Bankside?
A: Yes, citizenM London Bankside offers accessible bathrooms. These rooms feature non-slip grab rails, roll-in showers, and transfer showers.
Q: Are the bathtubs large enough for soaking at citizenM London Bankside?
A: Bathtubs are not available at citizenM London Bankside. The rooms feature powerful rainfall showers.
Q: Are the tubs freestanding or built-in at citizenM London Bankside?
A: Tubs are not available at citizenM London Bankside. The rooms feature powerful rainfall showers.
Q: Are there accessible tubs or bathing options at citizenM London Bankside?
A: Accessible rooms at citizenM London Bankside do not offer tubs. However, they do feature roll-in showers and transfer showers.
Q: Are there ADA-accessible rooms available at citizenM London Bankside?
A: Yes, citizenM London Bankside offers accessible rooms. These rooms include features such as roll-in showers, accessible vanities, deadbolts on guest room doors, mobility accessible rooms, non-slip grab rails in the bathroom, and transfer showers.
Q: Are there family rooms with multiple sleeping areas at citizenM London Bankside?
A: Family rooms with multiple sleeping areas are not available at citizenM London Bankside. The largest occupancy room offered is for 2 people, featuring an XL king-size bed.
Q: Are there full-length mirrors in the rooms at citizenM London Bankside?
A: Full-length mirrors are not available in the rooms.
Q: Are there grab bars installed in the bathrooms at citizenM London Bankside?
A: Yes, non-slip grab rails are installed in the bathrooms at citizenM London Bankside.
Q: Are there kitchenettes or small kitchen areas in the rooms at citizenM London Bankside?
A: Kitchenettes or small kitchen areas are not available in the rooms at citizenM London Bankside. However, rooms do feature a mini-fridge.
Q: Are there loft-style rooms with multiple levels at citizenM London Bankside?
A: Loft-style rooms with multiple levels are not available at citizenM London Bankside. The rooms are cleverly designed for two adults, each featuring an XL king bed.
Q: Are there lowered sinks or accessible vanities at citizenM London Bankside?
A: Yes, citizenM London Bankside offers accessible vanities.
Q: Are there luggage racks or storage benches in the rooms at citizenM London Bankside?
A: Luggage racks or storage benches are not available in the rooms at citizenM London Bankside.
Q: Are there rain showers in the bathrooms at citizenM London Bankside?
A: The bathrooms at citizenM London Bankside feature rain showers.
Q: Are there rooms designed specifically for groups or families at citizenM London Bankside?
A: The rooms at citizenM London Bankside are cleverly designed for two adults, each featuring an XL king bed. The largest occupancy room offered at the hotel is for 2 people, and rollaway beds are not permitted.
Q: Are there rooms with adjustable beds at citizenM London Bankside?
A: Adjustable beds are not available in the rooms at citizenM London Bankside.
Q: Are there rooms with bunk beds or extra sleeping spaces at citizenM London Bankside?
A: No, rooms at citizenM London Bankside do not permit rollaway beds, and there is no mention of bunk beds. The largest occupancy rooms are for two adults.
Q: Are there rooms with corner windows or wraparound views at citizenM London Bankside?
A: Rooms with corner windows or wraparound views are not available.
Q: Are there rooms with large panoramic windows at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside feature wall-to-wall windows, allowing guests to take in stunning city views from their bed.
Q: Are there rooms with skylights or extra natural light at citizenM London Bankside?
A: citizenM London Bankside does not have skylights; however, the rooms feature large wall-to-wall or floor-to-ceiling windows and generally receive good natural light.
Q: Are there rooms with wider doorways for accessibility at citizenM London Bankside?
A: citizenM London Bankside offers accessible rooms that include wider doorways and accessible bathroom features such as roll-in showers. It is recommended to select the accessible room option or contact the hotel directly to confirm availability and specific features.
Q: Are there separate dressing areas in the room at citizenM London Bankside?
A: Separate dressing areas are not available in the rooms at citizenM London Bankside.
Q: Are there separate vanity or makeup areas at citizenM London Bankside?
A: Separate vanity or makeup areas are not available at citizenM London Bankside. However, accessible rooms do feature accessible vanities.
Q: Are there step-free showers available at citizenM London Bankside?
A: Yes, accessible rooms at citizenM London Bankside offer roll-in showers.
Q: Are there studio-style open rooms or traditional layouts at citizenM London Bankside?
A: The rooms at citizenM London Bankside are cleverly designed, compact, and feature an XL king bed, powerful rainfall shower, and a tablet to control room functions. This description suggests a studio-style open room layout rather than traditional separate room layouts.
Q: Are there suites with separate bedrooms and living rooms at citizenM London Bankside?
A: No, suites with separate bedrooms and living rooms are not available at citizenM London Bankside. The rooms are cleverly designed for two adults, each featuring an XL king bed.
Q: Are there walk-in showers in the bathrooms at citizenM London Bankside?
A: Yes, rooms at citizenM London Bankside feature powerful rainfall showers. Additionally, accessible rooms offer roll-in showers.
Q: Do the accessible rooms have roll-in showers at citizenM London Bankside?
A: Yes, the accessible rooms at citizenM London Bankside offer roll-in showers.
Q: Do the bathrooms have doors that fully close at citizenM London Bankside?
A: The bathrooms at citizenM London Bankside do not have doors that fully close; the layout and design of the rooms, including the bathroom area, have received feedback indicating issues with privacy and functionality.
Q: Do the bathrooms have glass walls or fully private walls at citizenM London Bankside?
A: The bathrooms at citizenM London Bankside have glass walls, as indicated by a guest's comment about nearly slipping on the plastic flooring in the shower and almost crashing through the glass screen. This suggests that the shower area is enclosed with glass rather than fully private walls.
Q: Do the bathrooms have separate toilet rooms at citizenM London Bankside?
A: Separate toilet rooms are not available in the bathrooms at citizenM London Bankside.
Q: Do the rooms have balconies or private terraces at citizenM London Bankside?
A: Rooms at citizenM London Bankside do not have balconies or private terraces.
Q: Do the rooms have built-in wardrobes at citizenM London Bankside?
A: The rooms at citizenM London Bankside do not have built-in wardrobes.
Q: Do the rooms have entryways or foyers at citizenM London Bankside?
A: The rooms at citizenM London Bankside do not have entryways or foyers.
Q: Do the rooms have floor-to-ceiling windows at citizenM London Bankside?
A: Yes. The rooms at citizenM London Bankside feature floor-to-ceiling windows, often described as wall-to-wall windows, providing ample natural light and city views.
Q: Do the rooms have Juliet balconies at citizenM London Bankside?
A: No, the rooms at citizenM London Bankside do not have Juliet balconies.
Q: Do the rooms have oceanfront or direct-view balconies at citizenM London Bankside?
A: The rooms at citizenM London Bankside do not have oceanfront or direct-view balconies.
Q: Do the rooms have partition walls or sliding doors between spaces at citizenM London Bankside?
A: The rooms at citizenM London Bankside do not have partition walls or sliding doors between spaces.
Q: Do the rooms have separate living areas at citizenM London Bankside?
A: No, the rooms at citizenM London Bankside do not have separate living areas. They are cleverly designed compact rooms featuring an XL king bed.
Q: How do I book a Guest room, 1 King (room) at the citizenM London Bankside?
A: To book Guest room, 1 King at citizenM London Bankside, you can follow these steps: 1. Go to the https://www.citizenm.com/hotels/europe/london/bankside-hotel 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Guest room, 1 King. 4. Select the rate you want and complete the reservation.
Q: How do I book a Guest room, 1 King, High floor (room) at the citizenM London Bankside?
A: To book Guest room, 1 King, High floor at citizenM London Bankside, you can follow these steps: 1. Go to the https://www.citizenm.com/hotels/europe/london/bankside-hotel 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Guest room, 1 King, High floor. 4. Select the rate you want and complete the reservation.
Q: How do I book a Guest Room, Accessible Guest room, 1 King (room) at the citizenM London Bankside?
A: To book Guest Room, Accessible Guest room, 1 King at citizenM London Bankside, you can follow these steps: 1. Go to the https://www.citizenm.com/hotels/europe/london/bankside-hotel 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Guest Room, Accessible Guest room, 1 King. 4. Select the rate you want and complete the reservation.
Q: How many room types does citizenM London Bankside have?
A: citizenM London Bankside have 3 distinct room/suite types: * Guest Room, Accessible Guest room, 1 King * Guest room, 1 King * Guest room, 1 King, High floor
Q: What amenities does the Guest room, 1 King have at citizenM London Bankside?
A: The Guest room, 1 King includes a 1 King bed, a mini fridge, and complimentary wireless internet. The room is 150 sq ft / 14 sqm.
Q: What amenities does the Guest room, 1 King, High floor have at citizenM London Bankside?
A: The Guest room, 1 King, High floor includes a 1 King bed, a mini fridge, and complimentary wireless internet.
Q: What are the closet dimensions and available hanging space in rooms at citizenM London Bankside?
A: citizenM London Bankside rooms do not have a traditional closed closet or wardrobe; instead they use an open-storage concept with a small, limited hanging area/rail for a few items. Precise closet or hanging-rail dimensions are not publicly published.
Q: What are the room types at citizenM London Bankside?
A: Room types available at citizenM London Bankside are: * Guest Room, Accessible Guest room, 1 King * Guest room, 1 King * Guest room, 1 King, High floor
Q: What is the (minimum) size of the Guest room, 1 King at the citizenM London Bankside?
A: The Guest room, 1 King is 150 sq ft / 14 sq m.
Q: What is the (minimum) size of the Guest room, 1 King, High floor at the citizenM London Bankside?
A: The Guest room, 1 King, High floor is 150 sq ft / 14 sq m.
Q: What is the (minimum) size of the Guest Room, Accessible Guest room, 1 King at the citizenM London Bankside?
A: The Guest Room, Accessible Guest room, 1 King is 150 sq ft / 14 sqm.
Q: What is the bed configuration of the Guest room, 1 King at citizenM London Bankside?
A: The Guest room, 1 King features one King bed.
Q: What is the bed configuration of the Guest room, 1 King, High floor at citizenM London Bankside?
A: The Guest room, 1 King, High floor features 1 King bed.
Q: What is the bed configuration of the Guest Room, Accessible Guest room, 1 King at citizenM London Bankside?
A: The Guest Room, Accessible Guest room, 1 King features 1 King bed.
Q: What type of bed(s) are in the Guest room, 1 King at citizenM London Bankside?
A: The Guest room, 1 King at citizenM London Bankside features 1 King bed.
Q: What type of bed(s) are in the Guest room, 1 King, High floor at citizenM London Bankside?
A: The Guest room, 1 King, High floor at citizenM London Bankside features 1 King bed.
Q: What type of bed(s) are in the Guest Room, Accessible Guest room, 1 King at citizenM London Bankside?
A: The Guest Room, Accessible Guest room, 1 King features 1 King bed.
Amenities (Hotel)
Q: Are there outdoor fire pits or social gathering areas at citizenM London Bankside?
A: citizenM London Bankside does not have outdoor fire pits. The hotel does provide social gathering areas, including indoor communal "living room" spaces and the on-site 24/7 canteenM/bar.
Q: Does citizenM London Bankside have an ATM on site?
A: citizenM London Bankside does not have an ATM on site.
Q: Does citizenM London Bankside offer coworking or lounge spaces for guests?
A: Yes, citizenM London Bankside offers coworking and lounge spaces for guests. The hotel features a "citizenM living room" with communal spaces and cozy nooks designed for guests to work, watch TV, eat, read, or relax. There is also a spacious lobby with a bar, TV, and games, and boardroom-style meeting rooms available.
Q: Does citizenM London Bankside offer dry cleaning or laundry service?
A: citizenM London Bankside does not offer dry cleaning or laundry service.
Q: Does citizenM London Bankside offer yoga classes or wellness activities?
A: citizenM London Bankside does not offer yoga classes or wellness activities.
Q: Does citizenM London Bankside provide bikes for guests to use?
A: citizenM London Bankside does not provide bikes for guests to use.
Q: Does citizenM London Bankside support mobile key or digital check-in?
A: Yes. citizenM London Bankside supports digital check-in and offers a mobile key (via the citizenM app). The app is also reported to allow control of in-room features such as lights, temperature, blinds, and TV.
Q: Is luggage storage available before check-in or after check-out at citizenM London Bankside?
A: citizenM London Bankside offers luggage storage both before check-in and after check-out.
Q: Is there a meditation or relaxation room at citizenM London Bankside?
A: citizenM London Bankside does not have a dedicated meditation or relaxation room. Instead, the property features a large, shared living-room and lounge-style common area where guests are welcome to relax, work, or socialize.
Q: Is there a rooftop bar or rooftop lounge at citizenM London Bankside?
A: There is no rooftop bar or rooftop lounge available at citizenM London Bankside.
Q: Is there a sauna or steam room available at citizenM London Bankside?
A: A sauna or steam room is not available at citizenM London Bankside.
Q: Is there a shuttle service offered by citizenM London Bankside?
A: citizenM London Bankside does not offer a shuttle service.
Q: Is Wi-Fi free at citizenM London Bankside?
A: Yes. citizenM London Bankside offers complimentary, high-speed Wi‑Fi available throughout the property, including guest rooms and communal/public areas.
Policy
Q: Are cats allowed at citizenM London Bankside?
A: Cats are not allowed at citizenM London Bankside; only certified assistance/service animals are permitted.
Q: Are children allowed in all hotel areas at citizenM London Bankside?
A: Yes, children are allowed in all hotel areas at citizenM London Bankside.
Q: Are dogs allowed at citizenM London Bankside?
A: Dogs are not allowed at citizenM London Bankside; assistance/service dogs are permitted.
Q: Are pets allowed in all rooms at citizenM London Bankside?
A: No, pets are not allowed at citizenM London Bankside.
Q: Are pets allowed in public areas at citizenM London Bankside?
A: No, pets are not allowed at citizenM London Bankside, including in public areas.
Q: Are service animals allowed at citizenM London Bankside?
A: Service animals are allowed at citizenM London Bankside. Guests should notify the hotel before arrival if they will be bringing a service animal.
Q: Are taxes included in the room rate at citizenM London Bankside?
A: Yes, Value Added Tax (VAT) at 20.0% is included in the room rate.
Q: Are there additional fees I should know about at citizenM London Bankside?
A: citizenM London Bankside does not offer on-site parking. If you choose to use the JustPark Ibis Southwark Rose Car Park, there will be an extra cost.
Q: Are there adult-only areas at citizenM London Bankside?
A: There are no designated adult-only areas at citizenM London Bankside. The property is characterized by open, communal/shared spaces (lobby/living-room style areas, bar, restaurant, etc.) that are generally accessible to all guests.
Q: Are there any size restrictions for pets at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside, so there are no size restrictions.
Q: Are there non-refundable rates at citizenM London Bankside?
A: Non-refundable rates are not available. The cancellation policy allows for free cancellation up to 2 days before arrival.
Q: Are there refundable room rates available at citizenM London Bankside?
A: Yes, citizenM London Bankside offers refundable room rates with a cancellation policy that allows free cancellation up to 2 days (48 hours) before arrival.
Q: Can I leave my pet unattended in the room at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside.
Q: Can I pay with cash at check-in at citizenM London Bankside?
A: citizenM London Bankside accepts credit cards for payment.
Q: Do I have to pay the full amount upfront at citizenM London Bankside?
A: No, you do not have to pay the full amount upfront at citizenM London Bankside. A credit card is required to guarantee the reservation, but no deposit or credit card deposit is charged at the time of booking.
Q: Does citizenM London Bankside accept debit cards?
A: Yes, citizenM London Bankside accepts debit cards as part of their accepted credit card payment methods.
Q: Does citizenM London Bankside allow same-day check-in?
A: Yes, the check-in time at citizenM London Bankside is 2:00 pm.
Q: Does citizenM London Bankside charge an additional fee for pets?
A: Pets are not allowed at citizenM London Bankside.
Q: Does citizenM London Bankside have any restrictions on the number of pets allowed per room?
A: Pets are not allowed at citizenM London Bankside.
Q: Does citizenM London Bankside offer pet amenities like beds or bowls?
A: Pets are not allowed at citizenM London Bankside, so pet amenities like beds or bowls are not offered.
Q: Does citizenM London Bankside require a deposit when booking?
A: No, citizenM London Bankside does not require a deposit when booking. A credit card is required, but no deposit is charged.
Q: How far in advance do I need to cancel to avoid penalties at citizenM London Bankside?
A: You can cancel for free up to 2 days before arrival.
Q: How late can I cancel without being charged at citizenM London Bankside?
A: You can cancel for free up to 2 days before arrival.
Q: How much is the refundable pet deposit at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside, so there is no pet deposit.
Q: How much is the security deposit at citizenM London Bankside?
A: A security deposit is not available at citizenM London Bankside.
Q: Is a security deposit required at check-in at citizenM London Bankside?
A: No, a security deposit is not required at check-in. A credit card is required, but no deposit is charged.
Q: Is citizenM London Bankside pet-friendly?
A: citizenM London Bankside is not pet-friendly for standard pets. The hotel does accommodate trained service animals (guests should notify the hotel in advance).
Q: Is early check-in allowed at citizenM London Bankside?
A: Early check-in is not available. Our standard check-in time is 2:00 PM.
Q: Is late check-out available at citizenM London Bankside?
A: Late check-out is available at citizenM London Bankside, subject to availability. It may incur an additional fee, and you should request it by contacting the hotel or front desk to arrange.
Q: Is the deposit refundable if I cancel at citizenM London Bankside?
A: No deposit is charged at citizenM London Bankside. You can cancel for free up to 2 days before arrival.
Q: Is the pet fee charged per night or per stay at citizenM London Bankside?
A: The pet fee at citizenM London Bankside is charged per stay.
Q: Is there a designated pet area or pet park at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside, so there is no designated pet area or pet park.
Q: Is there a fee for early check-in at citizenM London Bankside?
A: Early check-in may be available at citizenM London Bankside, subject to availability. The standard check-in time is 2:00 PM.
Q: Is there a fee for extra beds at citizenM London Bankside?
A: Rollaway beds are not permitted in the rooms at citizenM London Bankside.
Q: Is there a fee for late check-out at citizenM London Bankside?
A: Yes. There is a fee for late check-out at citizenM London Bankside. The standard check-out time is 11:00 AM, and late check-out is subject to availability.
Q: Is there a fee to change my reservation dates at citizenM London Bankside?
A: For citizenM London Bankside, flexible or free-cancellation (flexible-rate) bookings generally allow date changes, while non-refundable or non-flexible rates are typically fixed, and changes are not permitted. To request a change, please use the "Manage Booking" option on the citizenM website or app, or contact citizenM guest support.
Q: Is there a pet weight restriction at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside.
Q: What age do children stay free until at citizenM London Bankside?
A: Children age 10 and under stay free when accompanied by an adult guest at citizenM London Bankside.
Q: What is included in the resort fee at citizenM London Bankside?
A: The resort fee at citizenM London Bankside includes Wi-Fi access, use of the fitness center, and access to the communal workspaces.
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Q: What is the limit for pet weight at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside.
Q: What is the pet policy at citizenM London Bankside?
A: Pets are not allowed at citizenM London Bankside.
Q: What payment methods does citizenM London Bankside accept?
A: citizenM London Bankside accepts credit cards for payment.
Q: What time is check-in at citizenM London Bankside?
A: The check-in time at citizenM London Bankside is 2:00 pm.
Q: When is the deposit refunded at citizenM London Bankside?
A: No deposit is charged at citizenM London Bankside.
Q: Will citizenM London Bankside hold luggage after check-out?
A: citizenM London Bankside offers luggage storage after check-out; however, you should confirm this with the hotel via the front desk, phone, or the hotel website on the day of your departure.
Q: Will citizenM London Bankside hold my luggage before check-in?
A: citizenM London Bankside will hold luggage before check-in and will store it securely until your room is ready.