F&B
Q: Are Aloft London Excel’s dining options considered good by past guests?
A: Past guests have given the dining options at Aloft London Excel an average rating of 3.8 out of 5 stars.
Q: Are any of Aloft London Excel’s restaurants open late?
A: Yes, Forge Excel London is open until 12:00 AM every day, and Re:Fuel, a grab-and-go pantry, is open 24/7.
Q: Are high chairs available in restaurants at Aloft London Excel?
A: High chairs are not available in the restaurants at Aloft London Excel.
Q: Are there 24/7 food services available at Aloft London Excel?
A: Yes, Re:Fuel, our grab-and-go pantry, offers snacks, sips, and light bites 24/7.
Q: Are there any signature dishes or specialties at the on-site restaurant at Aloft London Excel?
A: The on-site restaurant at Aloft London Excel is called Docksider. The hotel does not promote a single permanent "signature dish"; the restaurant offers a seasonal/modern international hotel menu rather than one standout signature item. The property also features the W XYZ Bar for cocktails and light bites.
Q: Are there any vegetarian or gluten-free options available at the free breakfast at Aloft London Excel?
A: The free breakfast at Aloft London Excel includes vegetarian options, and gluten-free items may be available upon request. It is recommended that you contact the hotel in advance to confirm availability and discuss any specific dietary or cross-contamination needs.
Q: Are there family-friendly dining areas at Aloft London Excel?
A: Yes, Docksider Restaurant offers a welcoming atmosphere for casual meals, including breakfast and dinner, and is suitable for families. The hotel itself is described as a family hotel.
Q: Are there food tours or local culinary experiences tied to Aloft London Excel?
A: Aloft London Excel does not appear to offer its own official, hotel-branded food tour or partnered hotel-operated culinary tour. The hotel does provide on-site dining and food/drink outlets commonly cited across sources (including the Docksider Restaurant, the W XYZ Bar, and the Re:fuel grab-and-go pantry). Guests can access numerous local London food tours and culinary experiences in the surrounding area and via the hotel/concierge, using the hotel as a base for nearby food markets, neighborhood food tours, and city-wide tour operators.
Q: Are there gluten-free menu choices at Aloft London Excel restaurants?
A: Yes. Gluten-free menu choices are available at Aloft London Excel, and Docksider Restaurant is specifically identified by multiple sources as offering gluten-free options.
Q: Are there happy hour specials at the bar at Aloft London Excel?
A: Happy hour specials are not available at the bar at Aloft London Excel.
Q: Are there healthy/low-calorie menu items available at Aloft London Excel?
A: Yes, Docksider Restaurant at Aloft London Excel offers healthy, seasonal food.
Q: Are there kid-friendly menu options at Aloft London Excel?
A: Aloft London Excel offers kid-friendly menu options, including a dedicated children’s menu.
Q: Are there multiple dining options on the property at Aloft London Excel?
A: Yes, Aloft London Excel has multiple dining options on the property. These include Docksider Restaurant, Breakfast at Aloft, and Forge Excel London. Additionally, Re:Fuel is available as a 24/7 grab-and-go pantry.
Q: Are there special dining packages or seasonal offers at Aloft London Excel?
A: Yes, Aloft London Excel offers special packages that include dining benefits. One offer is "Experience Immerse LDN + 20% Off Food & Beverage," which provides a discount on food and beverages. Additionally, the "Family Escape Package" includes breakfast.
Q: Are there themed dining nights (e.g., grill nights, wine dinners) at Aloft London Excel?
A: The hotel does not offer themed dining nights such as grill nights or wine dinners.
Q: Can I book a dining package with spa treatment at Aloft London Excel?
A: Aloft London Excel does not offer spa treatments. Therefore, a dining package with a spa treatment is not available.
Q: Can I dine at Aloft London Excel if I’m not staying there?
A: Yes, you can dine at the restaurants at Aloft London Excel even if you are not staying at the hotel. Docksider Restaurant, Breakfast at Aloft, and Forge Excel London are available for dining.
Q: Can I make a reservation at the on-site restaurant at Aloft London Excel?
A: Yes, you can make a reservation at Docksider Restaurant by calling +44 20-32030714.
Q: Can I order from the on-site restaurant through room service at Aloft London Excel?
A: Yes, room service is available at Aloft by Marriott London Excel, allowing you to order from the on-site restaurants.
Q: Can I request delivery of breakfast items through room service at Aloft London Excel?
A: Yes, breakfast items can be ordered through room service at Aloft London Excel.
Q: Can I request late check-out with breakfast included at Aloft London Excel?
A: Late check-out is available at Aloft London Excel for a fee of £10 per hour until 5:00 PM; after 5:00 PM, a full day accommodation charge applies. The context does not indicate that breakfast is included with late check-out.
Q: Can I request special dietary options through room service at Aloft London Excel?
A: Yes, room service is available at Aloft London Excel, and you can request special dietary options through it. The hotel offers various dining choices including breakfast and meals from their on-property restaurants, which feature seasonal menus with fresh ingredients, allowing for flexibility to accommodate dietary needs.
Q: Can I take the free breakfast to-go at Aloft London Excel?
A: No, Aloft London Excel does not offer free breakfast, and there is no mention of a free breakfast to-go option. Breakfast is available for a fee at the Docksider Restaurant and Breakfast at Aloft, but free breakfast or complimentary to-go breakfast is not provided.
Q: Can the restaurant accommodate food allergies at Aloft London Excel?
A: Yes, the restaurants at Aloft London Excel are attentive to guest needs and offer seasonal menus featuring fresh ingredients, which allows them to accommodate food allergies. Guests can communicate their dietary requirements to the staff to ensure a suitable dining experience.
Q: Do Aloft London Excel’s restaurant(s) require reservations?
A: Yes, reservations can be made for the Docksider Restaurant at Aloft London Excel. You can book a table by calling +44 20-32030714.
Q: Do you have to be a hotel guest to visit the Aloft London Excel or dine at the restaurants?
A: You do not have to be a hotel guest to dine at the restaurants at Aloft London Excel, such as Docksider Restaurant and Forge Excel London. Re:Fuel, the 24/7 grab-and-go pantry, is also available. However, access to the re:charge(SM) gym and splash indoor pool is for hotel guests only.
Q: Does Aloft London Excel have a bar or lounge?
A: Yes, Aloft London Excel has a bar called Forge Excel London, which is also referred to as W XYZ Bar. The hotel also features a ReMix lounge.
Q: Does Aloft London Excel have a chef’s tasting menu?
A: Aloft London Excel does not have a chef's tasting menu.
Q: Does Aloft London Excel have a signature cocktail list?
A: Aloft London Excel offers signature cocktails at its W XYZ Bar.
Q: Does Aloft London Excel have an on-site bar?
A: Yes, Aloft London Excel has an on-site bar called Forge Excel London.
Q: Does Aloft London Excel have an on-site restaurant?
A: Yes, Aloft London Excel has on-site restaurants. These include Docksider Restaurant, Breakfast at Aloft, and Forge Excel London.
Q: Does Aloft London Excel have any award-winning restaurants?
A: Aloft London Excel does not have any award-winning restaurants.
Q: Does Aloft London Excel have rooftop or outdoor dining venues?
A: Yes, Aloft London Excel has outdoor dining venues. Docksider Restaurant features a stunning outdoor terrace overlooking London Docklands, and Forge Excel London also has a terrace.
Q: Does Aloft London Excel offer a continental breakfast ?
A: Yes, Aloft London Excel offers a continental breakfast at Docksider Restaurant.
Q: Does Aloft London Excel offer all-inclusive dining options?
A: Aloft London Excel does not offer all-inclusive dining options.
Q: Does Aloft London Excel offer breakfast for guests?
A: Yes, breakfast is available onsite at Aloft London Excel in the Docksider Restaurant, Breakfast at Aloft, and Forge Excel London for a fee. You can enjoy a full English breakfast or pastries.
Q: Does Aloft London Excel offer chef-prepared picnic baskets or take-away meals?
A: Aloft London Excel does not specifically offer chef-prepared picnic baskets. However, the hotel provides a grab-and-go pantry called Re:Fuel that is open 24/7, offering snacks, sips, and light bites anytime. Additionally, dinner delivery from local restaurants is available.
Q: Does Aloft London Excel offer contactless delivery for room service?
A: Contactless delivery for room service is not available. Room service is available at Aloft by Marriott London Excel.
Q: Does Aloft London Excel offer cooking classes or chef interactions?
A: Aloft London Excel does not offer cooking classes or chef interactions.
Q: Does Aloft London Excel offer free breakfast for guests?
A: No, breakfast is available for a fee at Aloft London Excel.
Q: Does Aloft London Excel offer grab-and-go or quick bites?
A: Yes, Aloft London Excel offers grab-and-go options and light bites at Re:Fuel, which is open 24/7.
Q: Does Aloft London Excel offer kid-friendly menus?
A: Aloft London Excel offers kid-friendly dining options / kids' menus.
Q: Does Aloft London Excel offer meal plans (e.g., half-board, full-board)?
A: Aloft London Excel does not offer meal plans such as half-board or full-board.
Q: Does Aloft London Excel offer room service?
A: Yes, room service is available at Aloft by Marriott London Excel.
Q: Does Aloft London Excel partner with local food suppliers?
A: Yes.
Q: Does Aloft London Excel provide free breakfast for children?
A: No, breakfast is available for a fee.
Q: Does the bar host live music or events at Aloft London Excel?
A: Yes, the bar at Aloft London Excel hosts live music performances and other events.
Q: Does the on-site restaurant at Aloft London Excel offer outdoor seating or a patio?
A: Yes, Docksider Restaurant at Aloft London Excel offers a stunning outdoor terrace overlooking London Docklands.
Q: Does the on-site restaurant at Aloft London Excel offer vegetarian or vegan options?
A: The on-site restaurant at Aloft London Excel offers both vegetarian and vegan options.
Q: How do Aloft London Excel's average menu prices compare to the local restaurant average?
A: Aloft London Excel's menu prices are generally moderate, with items such as beer priced at £4.50 per bottle, wine at £20.00 per bottle, call brand cocktails at £9.50 per person, premium brand cocktails at £12.00 per person, and coffee or soda at £2.60 per person. These prices reflect a mid-range level typical for hotel dining venues in London, which may be slightly higher than some local casual restaurants but competitive for the convenience and quality offered on-site.
Q: How do this hotel’s dining options compare to nearby restaurants at Aloft London Excel?
A: Aloft London Excel offers several on-site dining options: Docksider Restaurant, which serves Continental cuisine for lunch and dinner, as well as English breakfast; Breakfast at Aloft, providing English breakfast; Forge Excel London, offering "Other" cuisine in the evenings; and Re:Fuel, a 24/7 grab-and-go pantry for snacks and light bites. For guests looking for alternative cuisines nearby, there are several restaurants within a short distance: * **Yi-Ban** (0.4 KM away) offers Chinese cuisine for lunch and dinner. * **Zero Sette Restaurant** (0.6 KM away) specializes in Italian cuisine for lunch and dinner. * **Tapa Tapa** (2.3 KM away) provides Mediterranean/Spanish Tapas for lunch and dinner. All on-site and nearby restaurants mentioned have a casual dress code. The hotel provides breakfast and 24/7 snack options, while the nearby restaurants offer a broader selection of international cuisines for lunch and dinner.
Q: How far in advance are reservations typically required at Aloft London Excel's restaurants?
A: Contact Aloft London Excel directly to confirm reservation requirements, and make reservations for busy periods, large groups, or during major ExCeL events.
Q: How many food & beverage outlets are there at Aloft London Excel?
A: Aloft London Excel has three food and beverage outlets: Docksider Restaurant, Forge Excel London, and Re:Fuel.
Q: How many lounges/bars are there at Aloft London Excel?
A: Aloft London Excel features one bar, Forge Excel London, and one lounge, ReMix lounge.
Q: Is a breakfast buffet included with the stay at Aloft London Excel?
A: No, breakfast is available for a fee at Aloft London Excel.
Q: Is a hot breakfast available as part of the meal plan at Aloft London Excel?
A: Yes, a full English breakfast, which includes hot items, is available at Aloft London Excel at Docksider Restaurant and Breakfast at Aloft for a fee.
Q: Is breakfast included at the on-site restaurant at Aloft London Excel?
A: Breakfast is available onsite at Docksider Restaurant, Breakfast at Aloft, and Forge Excel London for a fee.
Q: Is breakfast included in my room rate at Aloft London Excel?
A: Breakfast is available onsite for a fee.
Q: Is the bar open for breakfast at Aloft London Excel?
A: The bar at Aloft London Excel, Forge Excel London, is open daily from 5:00 PM to 12:00 AM. It is not open for breakfast.
Q: Is the bar open for dinner at Aloft London Excel?
A: Yes, Forge Excel London, which is the bar at Aloft London Excel, is open for dinner. It is open daily from 5:00 PM to 12:00 AM.
Q: Is the bar open for lunch at Aloft London Excel?
A: The bar at Aloft London Excel, including Forge Excel London and W XYZ Bar, operates primarily in the evening hours and is not indicated as open for lunch. Forge Excel London is open daily from 5:00 PM to 12:00 AM, and there is no mention of bar service during lunchtime. For snacks and light bites available throughout the day and night, the 24/7 Re:Fuel grab-and-go pantry is available.
Q: Is the free breakfast at Aloft London Excel available to all guests or only certain room types?
A: Breakfast is available onsite for a fee. The context does not specify that free breakfast is available for certain room types.
Q: Is the free breakfast at Aloft London Excel served in the hotel restaurant or a dedicated area?
A: Free breakfast is not available at Aloft London Excel. Breakfast is available for a fee at Docksider Restaurant, Breakfast at Aloft, and Forge Excel London.
Q: Is the free breakfast buffet-style at Aloft London Excel?
A: The breakfast at Aloft London Excel is available at the Docksider Restaurant and Breakfast at Aloft, featuring options like a full English breakfast or pastries made with fresh ingredients. However, it is not specified as a free buffet-style breakfast; breakfast is offered for a fee.
Q: Is the on-site restaurant at Aloft London Excel open to non-hotel guests?
A: Yes, the on-site restaurants at Aloft London Excel, including Docksider Restaurant and Forge Excel London, are open to non-hotel guests. You can book a table at Docksider Restaurant by calling +44 20-32030714, and Forge Excel London can be reached at +44 20-32030700.
Q: Is there a bar or lounge at Aloft London Excel?
A: Yes, Aloft London Excel has a bar called Forge Excel London, which offers specialty cocktails and drinks. There is also a ReMix lounge and a W XYZ Bar.
Q: Is there a coffee shop at Aloft London Excel?
A: The Aloft London Excel features on-site dining options, including Re:fuel by Aloft, a convenient hotel food and coffee outlet, as well as the W XYZ Bar.
Q: Is there a market available at Aloft London Excel?
A: Yes, there is a convenience store and a 24/7 grab-and-go pantry called Re:Fuel available at Aloft London Excel, offering snacks, sips, and light bites.
Q: Is there a restaurant located in Aloft London Excel?
A: Yes, Aloft London Excel has restaurants located on-site. These include Docksider Restaurant, Breakfast at Aloft, and Forge Excel London.
Q: Is there a wine or whiskey tasting experience at Aloft London Excel?
A: Aloft London Excel does not offer a dedicated wine or whiskey tasting experience. However, the hotel features an on-site W XYZ Bar and restaurant that serves a variety of wines, spirits, and cocktails. For information regarding private tasting events or seasonal offerings, please contact the hotel directly or visit their official website. The staff would also be happy to recommend nearby venues that specialize in wine or whiskey tastings.
Q: What are the busiest dining times at Aloft London Excel?
A: The busiest dining times at Aloft London Excel are during lunch from 12:00 PM to 3:00 PM and dinner from 5:30 PM to 10:00 PM at the Docksider Restaurant. Breakfast service is also popular, running from 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends.
Q: What are the hours of room service at Aloft London Excel?
A: Room service at Aloft London Excel is available from 12:30 PM to 10:30 PM.
Q: What are the hours of the on-site bar at Aloft London Excel?
A: The Forge Excel London, which is the on-site bar, is open every day from 5:00 PM to 12:00 AM.
Q: What are the opening hours of hotel dining venues at Aloft London Excel?
A: The opening hours for the dining venues at Aloft London Excel are as follows: * **Docksider Restaurant**: Open daily from 12:00 PM to 3:00 PM and from 5:30 PM to 10:00 PM. * **Breakfast at Aloft** (served in Docksider Restaurant): * Monday to Friday: 6:30 AM to 10:30 AM * Saturday to Sunday: 7:00 AM to 11:00 AM * **Forge Excel London**: Open daily from 5:00 PM to 12:00 AM. * **Re:Fuel**: Open 24/7.
Q: What are the operating hours of the on-site restaurant at Aloft London Excel?
A: Aloft London Excel has several on-site dining options: * **Docksider Restaurant:** * Breakfast: Monday-Friday from 6:30 AM to 10:30 AM; Saturday-Sunday from 7:00 AM to 11:00 AM. * Lunch: Everyday from 12:00 PM to 3:00 PM. * Dinner: Everyday from 5:30 PM to 10:00 PM. * **Forge Excel London:** Everyday from 5:00 PM to 12:00 AM. * **Re:Fuel:** Open 24/7.
Q: What are the price ranges for dining at Aloft London Excel?
A: The dining price ranges at Aloft London Excel are as follows: - Bottle of beer: £4.50 - Bottle of wine: £20.00 - Call brand cocktails: £9.50 per person - Premium brand cocktails: £12.00 per person - Coffee and soda: £2.60 per person
Q: What is the cost of the breakfast at Aloft London Excel?
A: The breakfast at Aloft London Excel costs £17.50 per person for a buffet/full English breakfast.
Q: What items are included in the free breakfast at Aloft London Excel?
A: The breakfast at Aloft London Excel includes options such as a full English breakfast and pastries, featuring only the freshest ingredients. However, breakfast is not complimentary and is available for a fee.
Q: What local cuisine is served at hotel restaurants at Aloft London Excel?
A: English cuisine is served at Breakfast at Aloft.
Q: What type of cuisine is offered at the on-site restaurant at Aloft London Excel?
A: The on-site restaurants at Aloft London Excel offer Continental cuisine at Docksider Restaurant, English cuisine for breakfast at Breakfast at Aloft (served in Docksider Restaurant), and "Other" cuisine at Forge Excel London. Re:Fuel is a 24/7 grab-and-go pantry offering snacks, sips, and light bites.
Q: What types of drinks are featured at Aloft London Excel bar?
A: Forge Excel London, the hotel's bar, offers an extensive selection of speciality cocktails and other drinks.
Q: What types of food and drinks are available for room service at Aloft London Excel?
A: Room service at Aloft London Excel offers a variety of options including English cuisine at breakfast, continental dishes at the Docksider Restaurant, and other selections available at Forge Excel London. Additionally, guests can access the 24/7 Re:Fuel grab-and-go pantry for snacks, beverages, and light bites anytime. This range provides flexibility and caters to different tastes throughout the day.
Q: When is the free breakfast served at Aloft London Excel?
A: Aloft London Excel does not offer free breakfast; it is available for a fee. Breakfast is served at Docksider Restaurant from 6:30 AM to 10:30 AM on Monday-Friday and from 7:00 AM to 11:00 AM on Saturday-Sunday.
Q: Which restaurant at Aloft London Excel has direct views of the skyline or surrounding landscape?
A: Both Forge Excel London and Docksider Restaurant offer direct views of the surrounding landscape. Forge Excel London overlooks the Royal Docks and Excel Centre, while Docksider features a stunning outdoor terrace overlooking London Docklands.
Q: Which restaurant at Aloft London Excel is most frequently reserved for anniversary or special occasion dining?
A: The Docksider Restaurant at Aloft London Excel is the primary on-property dining venue offering a welcoming atmosphere with seasonal menus featuring fresh ingredients, suitable for occasions such as anniversaries or special celebrations. It is the main restaurant where guests can enjoy a full English breakfast or leisurely dinner, making it the most likely choice for special occasion dining at the hotel.
Q: Which restaurants at Aloft London Excel carry a formal fine dining designation or required dress code?
A: None of the restaurants at Aloft London ExCeL are indicated as formal fine dining venues or as having a required formal dress code.
Local
Q: Are rideshares easy to get around Aloft London Excel?
A: Rideshares are generally easy to get around Aloft London Excel—major app-based services like Uber, Bolt and FREENOW (and traditional black cabs) operate in the area. However, during major events at ExCeL London demand often surges, causing higher prices and longer waits, so allow extra time or consider nearby public-transit alternatives (DLR/Prince Regent or Custom House and the Elizabeth line) for faster, more reliable travel into central London.
Q: Are there breakfast spots near Aloft London Excel?
A: Aloft London Excel offers breakfast on-site at Docksider Restaurant, Breakfast at Aloft, and Forge Excel London. The provided information does not mention other breakfast spots near the hotel.
Q: Are there casual or family-friendly restaurants close by at Aloft London Excel?
A: Yes, Aloft London Excel has several casual and family-friendly dining options both on-site and nearby. On-site restaurants include: * **Docksider Restaurant:** Offers a casual atmosphere for breakfast, lunch, and dinner with healthy, seasonal food. * **Forge Excel London:** Provides a casual setting with "good vibes" and "great games" for dinner. Nearby casual restaurants include: * **Yi-Ban:** A Chinese restaurant located 0.4 KM away, open for lunch and dinner with a casual dress code. * **Zero Sette Restaurant:** An Italian restaurant 0.6 KM away, open for lunch and dinner with a casual dress code. * **Tapa Tapa:** A Mediterranean restaurant 2.3 KM away, open for lunch and dinner with a casual dress code.
Q: Are there family-oriented attractions, parks, or restaurants are within 1 mile of Aloft London Excel?
A: Yes, there are family-oriented attractions and restaurants within 1 mile of Aloft London Excel. **Attractions:** * Immerse LDN is 0.5 KM from the hotel. * ABBA Voyage is described as "just a step from Aloft London Excel." **Restaurants:** * Docksider, Forge Excel London, and Re:Fuel (a 24-hour pantry) are located on-site at the hotel.
Q: Are there guided tours near Aloft London Excel?
A: Yes, there are guided tours near Aloft London Excel. One notable option is "Dinosaurs In The Wild," located about 6.6 km from the hotel. It offers an immersive experience where visitors board a time machine and are transported back 67 million years to see living dinosaurs. This attraction provides a unique guided adventure for families and visitors interested in prehistoric life.
Q: Are there hiking or biking trails near Aloft London Excel?
A: Yes, there are biking and jogging opportunities near Aloft London Excel. Bike rentals are available about 1.6 km from the hotel, and jogging can be done nearby at a distance of approximately 0.2 km.
Q: Are there historical districts near Aloft London Excel?
A: Yes, there are historical districts near Aloft London Excel. Greenwich, located about a 30-minute train journey from the hotel, is a notable historical area. It is home to London's Royal Observatory, the only planetarium in the city, and the UK's largest refracting telescope. Visitors can also tour the 19th-century Cutty Sark, the last surviving sea clipper ship in the world. Additionally, other historic landmarks such as Westminster Abbey, Tower of London, Buckingham Palace, Tower Bridge, and St. Paul's Cathedral are accessible from the hotel.
Q: Are there late-night food options near Aloft London Excel?
A: Yes, Aloft London Excel offers late-night food options. Forge Excel London is open until 12:00 AM daily, and Re:Fuel, our grab-and-go pantry, is open 24/7 for snacks, sips, and light bites.
Q: Are there local festivals or seasonal events at Aloft London Excel?
A: Aloft London Excel itself does not run large independent festivals on its premises but does host seasonal dining/holiday programming and smaller signature events, and because it is directly connected to ExCeL London guests have ready access to major year-round exhibitions, conventions, and seasonal events (such as comic cons, trade shows, immersive experiences). The hotel is also near Royal Docks seasonal outdoor events and waterfront programming.
Q: Are there many Michelin-starred or AAA Diamond-rated restaurants near Aloft London Excel?
A: There are not many Michelin-starred or AAA Diamond-rated restaurants within immediate walking distance of Aloft London Excel. The AAA Diamond rating system is primarily used in North America and is not commonly applied in the UK; the AA Rosette scheme and the Michelin Guide are more relevant there. For Michelin-starred dining you would generally need to travel out of the Royal Docks/ExCeL area into Canary Wharf or central London where most starred restaurants are located.
Q: Are there markets or local artisan shops near Aloft London Excel?
A: Yes, near Aloft London Excel, you can find local markets and artisan shops, including a Korean-inspired Night Market featured as part of the Squid Game immersive experience. Additionally, the nearby areas such as Canary Wharf and Royal Docks offer various entertainment venues, bars, cafes, and shopping options where you can explore local and seasonal products.
Q: Are there museums or cultural sites near Aloft London Excel?
A: Yes, there are several museums and cultural sites near Aloft London Excel. Nearby attractions include Westminster Abbey, the National Gallery, the Tower of London, Buckingham Palace, Tower Bridge, and St. Paul's Cathedral. Additionally, Greenwich, which is about a 30-minute train journey away, features the Royal Observatory with its planetarium and the historic Cutty Sark ship. These sites offer a rich cultural experience close to the hotel.
Q: Are there parks or outdoor spaces near Aloft London Excel?
A: Yes, there are parks and outdoor spaces near Aloft London Excel. These include the Queen Elizabeth Olympic Park, which features parklands, waterways, and cafes, and the Thames Barrier Park.
Q: Are there rooftop or scenic restaurants nearby Aloft London Excel?
A: Yes, there are scenic restaurants at Aloft London Excel. Docksider and Forge Excel London both offer views overlooking the Royal Docks and London Docklands.
Q: Are there sporting events near Aloft London Excel?
A: Yes, there are sporting events and activities near Aloft London Excel. The hotel is a short train journey from the O2 Arena and Queen Elizabeth Olympic Park, which is home to the London Stadium. Additionally, guests can experience watersports at WakeUp Docklands and indoor golf at Urban Golf.
Q: Are there tourist sites within walking distance at Aloft London Excel?
A: Yes, there are several tourist sites within walking distance of Aloft London Excel. These include Immerse LDN (0.5 KM away), the IFS Cloud Cable Car (described as "just a stone's throw away"), and Wakeup Docklands (only a few minutes from the hotel).
Q: Are there water activities close to Aloft London Excel?
A: Yes, there are water activities close to Aloft London Excel. WakeUp Docklands, a wakeboarding center, is located only a few minutes from the hotel, beneath the IFS Cable Cars.
Q: Are there wellness studios or gyms near Aloft London Excel?
A: Aloft London Excel features an on-site re:charge(SM) gym for guests. The context does not mention any other wellness studios or gyms near the hotel.
Q: Can I book excursions through Aloft London Excel?
A: Aloft London Excel does not offer excursion booking services.
Q: Do I need a car to explore the area near Aloft London Excel?
A: You do not need a car to explore the area near Aloft London Excel. Our hotel is well-connected with several fast rail links, including the DLR and Elizabeth line, making it easy to reach many attractions. The Elizabeth line is just a 10-minute walk from the hotel and can take you to Central London in 20 minutes. Many local attractions, such as the O2 Arena, Queen Elizabeth Olympic Park, Canary Wharf, Greenwich, and the IFS Cloud Cable Car, are easily accessible by public transport or are a short distance away.
Q: Does Aloft London Excel offer free local transportation?
A: Aloft London Excel does not offer free local transportation. However, there are alternate airport transportation options available for a fee, and the hotel is conveniently located near public transport links such as the DLR and Elizabeth Line.
Q: How long does it take to get to downtown from Aloft London Excel?
A: You can reach Central London from Aloft London Excel in as little as 20 minutes via the Elizabeth Line, which is a 10-minute walk from the hotel.
Q: How many restaurants are within 0.5 miles of Aloft London Excel?
A: There are 2 restaurants within 0.5 miles of Aloft London Excel.
Q: Is Aloft London Excel centrally located for sightseeing?
A: Aloft London Excel is located in East London and offers convenient connections to Central London. The Elizabeth line, a 10-minute walk from the hotel, can take you to Central London in as little as 20 minutes, allowing you to discover the capital’s attractions and venues.
Q: Is it safe to walk around at night at Aloft London Excel?
A: Aloft London Excel and its immediate surroundings in the Royal Docks/ExCeL area are generally considered safe to walk around at night, particularly on short, direct, well-lit routes between the hotel, ExCeL and nearby transport (Prince Regent DLR / Custom House/Elizabeth line). The area is often quiet or even deserted when no events are running, so follow standard urban precautions: stick to main well-lit routes, keep valuables secure, be aware of your surroundings, and consider taking a taxi or rideshare late at night or if you feel uncomfortable. There is commonly reported presence of lighting, CCTV and private/security patrols around the ExCeL/hotel precinct, but cautious behavior is still recommended.
Q: Is parking easy near local attractions at Aloft London Excel?
A: Parking near Aloft London Excel is available but currently reduced due to essential works from May 24 to June 22. The hotel's own car parking capacity is limited during this period, but overflow parking is provided at ExCeL London, which is located next to the hotel, with signage directing guests to this alternative location. This arrangement ensures parking remains accessible despite the temporary reduction. Additionally, the hotel offers a "Park Here, Fly There" package that includes up to 15 free days of car parking when booking a night, which can be convenient for travelers. Overall, parking is manageable with these provisions, though guests should be aware of the temporary capacity reduction and use the overflow parking as needed.
Q: Is public transportation near Aloft London Excel?
A: Yes, Aloft London Excel is well-connected to public transportation. The hotel is located close to both the Docklands Light Railway (DLR) and the Elizabeth line. The Elizabeth line is just a 10-minute walk from the hotel, and the DLR Prince Regent Station is one stop away. Other nearby stations include Custom House (Elizabeth Line), Waterloo Rail Station, King's Cross Rail Station, Paddington Rail Station, and Victoria Coach Station.
Q: Is the area around Aloft London Excel walkable?
A: Yes, the area around Aloft London Excel is walkable. The hotel is well-connected, with entertainment and activities at its doorstep. The Elizabeth line is just a 10-minute walk from the hotel, and attractions like ABBA Voyage, Immerse LDN, the IFS Cloud Cable Car, and Wakeup Docklands watersports are described as being "just a step," "within three minutes walk," "a stone's throw away," or "only a few minutes" from the hotel. Additionally, the ExCeL London is located next to the hotel.
Q: Is the area safe for tourists at Aloft London Excel?
A: The area around Aloft London Excel is generally safe for tourists. The immediate vicinity is modern and regenerated, and it is well-connected by the DLR. It tends to be quieter or feel isolated at night, especially when there are no events at ExCeL, so normal city precautions apply, as petty theft can occur. The immediate hotel and ExCeL area is reasonably well-lit and monitored, and using licensed transport, such as a taxi or ride-hail service, when returning late is advisable.
Q: Is the neighborhood around Aloft London Excel more business or tourist-oriented?
A: The neighborhood around Aloft London Excel is primarily business and convention-oriented, given its location directly next to ExCeL London, a major convention center. However, it also offers convenient access to various entertainment and tourist attractions in East London and Central London via fast rail links.
Q: Is the neighborhood around Aloft London Excel more upscale or casual?
A: The neighborhood around Aloft London Excel is described as the "hip East End" and the "trendy Royal Docks," offering entertainment and activities. It is also a short distance from Canary Wharf, which is referred to as an "East London hub" with nightlife, entertainment venues, and a shopping center. This suggests a more casual and vibrant atmosphere.
Q: Is the neighborhood around Aloft London Excel the safest in the area?
A: Aloft London Excel is located in the Royal Docks area within the London Borough of Newham. The consensus view is that this neighborhood is not among the safest in London or the broader area, although the immediate ExCeL/hotel zone is relatively modern, well-monitored, and generally feels reasonably safe for conference and business visitors. The Borough of Newham has historically recorded higher-than-average crime rates compared with many other parts of London. If safety is a primary concern, areas such as Canary Wharf or more central neighborhoods are commonly considered comparatively safer.
Q: Is the neighborhood around Aloft London Excel tourist or local-oriented?
A: The Aloft London Excel is located in East London, next to the ExCeL London convention center and Immerse LDN. While it offers convenient access to major London attractions via public transport, its immediate surroundings are primarily oriented around the ExCeL convention center and specific entertainment venues.
Q: Is there a water park near Aloft London Excel?
A: A water park is not available near Aloft London Excel. However, Wakeup Docklands offers watersports like wakeboarding and flyboarding.
Q: Is there live music near Aloft London Excel?
A: Yes, The O2 is widely considered to be the world's most popular music and entertainment venue and is a short train journey from Aloft London Excel. Additionally, ABBA Voyage, an immersive music experience, is also located near the hotel.
Q: Is there nightlife near Aloft London Excel?
A: Yes, there are several nightlife and entertainment options near Aloft London Excel. Canary Wharf, just five minutes away on the Elizabeth line from Custom House station, boasts a range of nightlife and entertainment venues. The O2 Arena, widely considered a popular music and entertainment venue, is also a short train journey from the hotel. Additionally, ABBA Voyage is located just a step from the hotel, offering a unique entertainment experience.
Q: Is there shopping close to Aloft London Excel?
A: Yes, there is shopping close to Aloft London Excel. Canary Wharf Shopping Centre, which offers a wide variety of shops, is just five minutes away on the Elizabeth line from Custom House station. Additionally, Oxford Street, known for its flagship shops, is accessible in Central London via the Elizabeth line.
Q: Is traffic an issue in this neighborhood of Aloft London Excel?
A: Traffic around Aloft London Excel can be an issue, but it is primarily event-dependent—congestion occurs during large ExCeL events and peak travel times; day-to-day traffic is generally less problematic than in central London. The neighborhood is well served by public transport (nearby DLR and the Elizabeth line), which helps avoid road delays.
Q: What activities are near Aloft London Excel?
A: Aloft London Excel is conveniently located near a variety of activities and attractions. You can discover East London's offerings, including the Royal Docks, Canary Wharf, and ExCeL London, which are at your doorstep or a short distance away. Nearby attractions include: * **The O2 Arena** (a short train journey away) * **Queen Elizabeth Olympic Park** (a short train journey away) * **ABBA Voyage** (just a step from the hotel, 3.6 KM) * **Immerse LDN** (within a three-minute walk, 0.5 KM) * **IFS Cloud Cable Car** (a stone's throw away) * **Wakeup Docklands Watersports** (a few minutes from the hotel) * **Greenwich** (a 30-minute train journey away) * **Dinosaurs In The Wild** (6.6 KM) * **Cineworld at The O2** (9.1 KM) * **Urban Golf** (7.6 KM) Other local attractions include Westminster Abbey, Covent Garden, London Eye, Big Ben, Piccadilly Circus, Thames Barrier Park, National Gallery, Tower of London, Tower Bridge, and St. Paul's Cathedral.
Q: What are some popular attractions near Aloft London Excel?
A: Aloft London Excel is conveniently located near many popular attractions. Some of the must-see attractions and venues include Abba Voyage, Immerse LDN, The O2 Arena, Queen Elizabeth Olympic Park, Canary Wharf, Royal Docks, Greenwich (home to the Royal Observatory and Cutty Sark), IFS Cloud Cable Car, Oxford Street, and Buckingham Palace. Other nearby attractions include Westminster Abbey, Covent Garden, London Eye, Big Ben, Piccadilly Circus, ExCeL London, National Gallery, Tower of London, Tower Bridge, and St. Paul's Cathedral.
Q: What are the most-visited attractions within 1 mile of Aloft London Excel?
A: The most-visited attractions within 1 mile of Aloft London Excel include ExCeL London, the Royal Docks area, and the IFS Cable Car connecting Royal Docks and Greenwich Peninsula. These locations offer a variety of entertainment, scenic views, and activities right at the doorstep of the hotel.
Q: What are the typical foot traffic levels and business operating hours in the area around Aloft London Excel?
A: The area around Aloft London Excel experiences a steady flow of visitors due to its proximity to major venues like ExCeL London, Canary Wharf, and the O2 Arena, which attract events and entertainment crowds. The hotel is well-connected by public transit, including the DLR and Elizabeth line, facilitating consistent foot traffic throughout the day. Nearby restaurants and attractions cater to both business and leisure guests, with typical business operating hours aligning with standard London schedules—generally from morning until late evening. However, dining options immediately outside the hotel are somewhat limited, which may affect foot traffic in the immediate vicinity during meal times. Overall, the area sees moderate to high activity levels during event days and business hours, tapering off later in the evening.
Q: What attractions are near Aloft London Excel?
A: Attractions near Aloft London Excel include: * Abba Voyage * Immerse LDN * Covent Garden * London Eye * Big Ben * The O2 Arena * Royal Docks * Queen Elizabeth Olympic Park * Canary Wharf * IFS Cloud Cable Car * Wakeup Docklands Watersports * Greenwich * London City Airport * Oxford Street * Buckingham Palace * ExCeL London * Westminster Abbey * Piccadilly Circus * Thames Barrier Park * National Gallery * Tower of London * Tower Bridge * St. Paul's Cathedral * Dinosaurs In The Wild * Cineworld at The O2 * Urban Golf
Q: What is the average lead time required for reservations at popular restaurants near Aloft London Excel?
A: Reserve about 1–2 weeks in advance for popular restaurants near Aloft London Excel. If your visit coincides with major ExCeL events or peak weekend dinner times, plan several weeks (roughly 2–4+ weeks) ahead. Short-notice availability can sometimes be found 1–5 days before on non-peak weekdays, but it is less reliable.
Q: What local cuisine is popular in this area at Aloft London Excel?
A: At Aloft London Excel, the on-property dining options include English cuisine served at Breakfast at Aloft and continental cuisine at the Docksider Restaurant. Nearby, guests can find a variety of local and international cuisines such as Chinese at Yi-Ban, Italian at Zero Sette Restaurant, and Mediterranean Spanish tapas at Tapa Tapa. These nearby restaurants offer popular dining choices in the area around the hotel.
Q: What offsite activities are available near Aloft London Excel?
A: Aloft London Excel is conveniently located near a variety of offsite activities and attractions. You can discover: * **The O2 Arena:** A popular music and entertainment venue. * **Royal Docks:** Home to a range of activities. * **Queen Elizabeth Olympic Park:** Features the London Stadium, parklands, waterways, and cafes. * **Canary Wharf:** Offers bars, entertainment venues, and outdoor activities. * **ABBA Voyage:** An immersive experience featuring the music of ABBA. * **Immerse LDN:** Showcases world-class immersive experiences. * **Greenwich:** Home to the Royal Observatory and the Cutty Sark. * **IFS Cloud Cable Car:** Provides breathtaking views of London. * **Wakeup Docklands Watersports:** Offers wakeboarding and Flyboards. * **Oxford Street:** Central London's iconic street for shopping. * **Buckingham Palace:** Home to the monarch, open to visitors during specific times. * **London City Airport (LCY):** A nearby airport. * **Dinosaurs In The Wild:** An immersive experience transporting visitors back to see living dinosaurs. * **Cineworld at The O2:** A multiplex cinema. * **Urban Golf:** An indoor golf venue. * **Westminster Abbey** * **Covent Garden** * **London Eye** * **Big Ben** * **Piccadilly Circus** * **ExCeL London** * **Thames Barrier Park** * **National Gallery** * **Tower of London** * **Tower Bridge** * **St. Paul's Cathedral**
Q: What public safety resources and services are present in the area surrounding Aloft London Excel?
A: Aloft London Excel is located in the Royal Docks / ExCeL London area of Newham. The area is served by the Metropolitan Police Service, and fire protection and emergency rescue are provided by the London Fire Brigade with nearby fire stations. Emergency medical care is available locally at Newham University Hospital (Plaistow) which has an Emergency Department. ExCeL London maintains on-site venue security, stewarding, CCTV coverage and first-aid/medical arrangements during events. Transport safety support is provided by Transport for London and rail/DLR safety arrangements (including British Transport Police where applicable) at nearby stations.
Pool
Q: Are beach areas safe for kids at Aloft London Excel?
A: Aloft London Excel does not have beach areas. It is an urban hotel located on the Royal Docks waterfront; please note that this dockside setting is not a lifeguarded beach and can pose safety risks. For this reason, children should be closely supervised at all times when near the docks.
Q: Are children allowed in all pool areas at Aloft London Excel?
A: Children are allowed in the splash indoor pool at Aloft London Excel, however, those under 16 years of age require supervision. There is no adult-only pool.
Q: Are lifeguards present at the pool at Aloft London Excel?
A: Lifeguards are not available at the pool.
Q: Are pool reservations required at Aloft London Excel?
A: There is no indication that pool reservations are required at Aloft London Excel. The hotel features an indoor pool available for guests, but no mention is made of needing to reserve a time to use it.
Q: Are pool towels provided at Aloft London Excel?
A: Yes, pool towels are provided at Aloft London Excel.
Q: Are there age restrictions at Aloft London Excel?
A: Yes, the minimum age to check in at Aloft London Excel is 18.
Q: Are there any pool restrictions at Aloft London Excel (e.g., swimwear policy)?
A: Yes, there are a few restrictions for the splash indoor pool. Children under 16 years of age require supervision. Additionally, there is a dress code that states no shoes are allowed in the pool area. There is no lifeguard on duty.
Q: Are there any poolside activities available at Aloft London Excel?
A: Poolside activities are not available.
Q: Are there cabanas available at Aloft London Excel?
A: Cabanas are not available at Aloft London Excel.
Q: Are there enough loungers and umbrellas at Aloft London Excel?
A: Loungers and umbrellas are not available.
Q: Are there lockers available at the pool or fitness center at Aloft London Excel?
A: Lockers are available at the pool and fitness center areas at Aloft London Excel.
Q: Are there pool time restrictions for children at Aloft London Excel?
A: Children under 16 require supervision when using the pool. The pool is open daily from 6:00 AM to 11:00 PM for all guests.
Q: Are there quiet pool areas at Aloft London Excel?
A: Quiet pool areas are not available at Aloft London Excel. The hotel has an indoor pool.
Q: Are there time restrictions for kids at Aloft London Excel?
A: Gym access at Aloft London Excel is for guests aged 16 and above. There are no other time restrictions mentioned for children.
Q: Are water slides available at Aloft London Excel?
A: Water slides are not available at Aloft London Excel. The hotel features a splash indoor pool.
Q: Can non-guests use the pool at Aloft London Excel?
A: The indoor pool at Aloft London Excel is available for hotel guests. There is no information indicating that non-guests can use the pool.
Q: Do the pool(s) at Aloft London Excel offer a sloped entry?
A: The pool at Aloft London Excel does not offer a sloped entry.
Q: Do the pools at Aloft London Excel offer have a self-operating lift?
A: A self-operating lift is not available for the pools.
Q: Does Aloft London Excel have a lap pool or swim lanes?
A: Aloft London Excel does not have a lap pool or dedicated swim lanes; however, the property does feature an indoor pool.
Q: Does Aloft London Excel have a pool for fitness or water aerobics?
A: Yes, Aloft London Excel has an indoor pool on-site for hotel guests, which is part of the hotel's fitness facilities.
Q: Does Aloft London Excel have a poolside bar or restaurant?
A: Aloft London Excel does not have a poolside bar or restaurant.
Q: Does Aloft London Excel have a swimming pool?
A: Yes, Aloft London Excel has an indoor swimming pool on-site for hotel guests.
Q: Does Aloft London Excel have an age restriction for the pool?
A: Yes, the pool at Aloft London Excel requires children under 16 to be supervised, indicating an age-related supervision policy.
Q: Does Aloft London Excel offer poolside cabanas for rent?
A: Aloft London Excel does not offer poolside cabanas for rent.
Q: Does Aloft London Excel offer poolside service or waitstaff?
A: Aloft London Excel does not offer poolside service or waitstaff.
Q: Does the Aloft London Excel have a children's pool?
A: No, the Aloft London Excel does not have a children's pool.
Q: Does the pool get full sun or shade at Aloft London Excel?
A: The Aloft London Excel has an indoor pool, so it does not get full sun or shade.
Q: Does the pool have a swim-up bar at Aloft London Excel?
A: There is no swim-up bar at Aloft London Excel.
Q: Does the pool have ocean views at Aloft London Excel?
A: The indoor pool at Aloft London Excel does not have ocean views.
Q: Does the pool overlook the city skyline at Aloft London Excel?
A: The indoor pool at Aloft London Excel offers views over the Royal Victoria Docks, providing a scenic outlook rather than a direct city skyline view.
Q: How large is the pool at Aloft London Excel?
A: The pool at Aloft London Excel is an indoor heated pool that is 11 metres long with a depth of 1.8 metres.
Q: Is Aloft London Excel's pool covered or climate-controlled for use during inclement weather?
A: Yes, Aloft London Excel has an indoor pool, which means it is covered and suitable for use during inclement weather.
Q: Is pool access included with the room at Aloft London Excel?
A: Yes, access to the splash indoor pool is complimentary for hotel guests at Aloft London Excel.
Q: Is the pool a highlight of Aloft London Excel?
A: Yes, the indoor pool at Aloft London Excel is a highlight of the hotel. It is featured as part of the on-site amenities alongside the 24-hour fitness center, allowing guests to stay active at any time. The pool, referred to as the "splash indoor pool," offers a refreshing option for relaxation and exercise, complementing the hotel's loft-inspired design and convenient location near key London attractions.
Q: Is the pool accessible to guests with disabilities at Aloft London Excel?
A: Yes, the pool at Aloft London Excel is accessible to guests with disabilities. The hotel features an accessible entrance to the on-site pool, ensuring ease of access for all guests.
Q: Is the pool adults-only at Aloft London Excel?
A: The Aloft London Excel features an indoor pool. The hotel is described as a "London family hotel," and there is no mention of the pool being adults-only. Access to the gym is for guests aged 16+, but no such age restriction is stated for the pool.
Q: Is the pool at Aloft London Excel big enough for laps?
A: The indoor pool at Aloft London Excel is 11 meters long, heated, and open year-round. While it is suitable for swimming, its length of 11 meters is shorter than a standard lap pool, which is typically 25 meters or more. Therefore, it may be suitable for short laps but is not a full-sized lap pool.
Q: Is the pool at Aloft London Excel indoor or outdoor?
A: Aloft London Excel has an indoor pool.
Q: Is the pool at Aloft London Excel open year-round?
A: Yes, the indoor pool at Aloft London Excel is available for guests and can be used year-round.
Q: Is the pool beachfront at Aloft London Excel?
A: The pool at Aloft London Excel is an indoor pool and is not beachfront.
Q: Is the pool closed for maintenance at certain times of year at Aloft London Excel?
A: The splash indoor pool at Aloft London Excel is open year-round.
Q: Is the pool family-friendly at Aloft London Excel?
A: Yes, Aloft London Excel is described as a "London family hotel" featuring an indoor pool.
Q: Is the pool heated at Aloft London Excel?
A: Yes, the indoor pool at Aloft London Excel is heated.
Q: Is the pool heated in colder months at Aloft London Excel?
A: Yes, the indoor pool at Aloft London Excel is heated and is open year-round for our guests to enjoy.
Q: Is the pool open during winter at Aloft London Excel?
A: Yes, the Aloft London Excel features an indoor pool, which is available for guests to use year-round, including during winter.
Q: Is the pool private or shared with other properties at Aloft London Excel?
A: Aloft London Excel has an indoor pool on-site for hotel guests.
Q: Is the pool rooftop at Aloft London Excel?
A: The Aloft London Excel has an indoor pool on-site. It is not a rooftop pool.
Q: Is the pool saltwater or chlorine at Aloft London Excel?
A: The pool at Aloft London Excel is not saltwater.
Q: Is the pool shallow enough for younger kids at Aloft London Excel?
A: The indoor pool at Aloft London Excel has a depth of 1.8 metres throughout, which is not shallow. Children under 16 require supervision while using the pool, indicating it may not be ideal for very young kids to use unsupervised. There is no separate children's pool available.
Q: Is the pool surrounded by landscaping or gardens at Aloft London Excel?
A: The pool at Aloft London Excel is an indoor pool. It is not surrounded by landscaping or gardens.
Q: Is the pool temperature comfortable year-round at Aloft London Excel?
A: Yes, the indoor pool at Aloft London Excel is heated and open year-round for your comfort.
Q: Is there a day pass option at Aloft London Excel?
A: Aloft London Excel does not offer a day pass option.
Q: Is there a hot tub or jacuzzi available at Aloft London Excel?
A: Aloft London Excel does not have a hot tub.
Q: Is there a kids pool or splash area at Aloft London Excel?
A: Aloft London Excel has an indoor pool, but a dedicated kids' pool or splash area is not available.
Q: Is there a lifeguard on duty at Aloft London Excel?
A: There is no lifeguard on duty at the splash indoor pool.
Q: Is there a pool for adults only at Aloft London Excel?
A: No, there is no mention of an adults-only pool at Aloft London Excel. The hotel has an indoor pool available for guests, but it is not specified as being exclusively for adults.
Q: Is there a whirlpool, hottub, or jacuzzi available for guests at Aloft London Excel?
A: A hot tub is not available at Aloft London Excel.
Q: Is there an accessible entrance to the on-site swimming pool at Aloft London Excel?
A: Yes, there is an accessible entrance to the on-site swimming pool at Aloft London Excel.
Q: Is there music or entertainment at the pool at Aloft London Excel?
A: There is no music or entertainment hosted at the pool at Aloft London Excel.
Q: What amenities, furnishings, and services are available at Aloft London Excel's pool area?
A: Aloft London Excel features a complimentary indoor pool for hotel guests.
Q: What are the operating hours for the pool at Aloft London Excel?
A: The pool at Aloft London Excel is accessible to guests with 24-hour keycard entry, allowing use at any time of day or night.
Q: What is the maximum pool depth at Aloft London Excel?
A: The maximum pool depth at Aloft London Excel is 1.2 meters.
Q: What is the pool dress code at Aloft London Excel?
A: The pool dress code at Aloft London Excel requires guests to wear appropriate swimwear while using the indoor pool.
Q: What is the pool maintenance schedule and water quality testing frequency at Aloft London Excel?
A: Aloft London Excel does not have a pool.
Laundry Services
Q: Are there any laundry service promotions or discounts at Aloft London Excel?
A: Aloft London Excel offers on-site, coin-operated laundry facilities available 24 hours a day for a fee of £2. There are no specific promotions or discounts mentioned for the laundry service.
Q: Are there self-service laundry facilities available on site at Aloft London Excel?
A: Yes, Aloft London Excel has on-site laundry facilities.
Q: Can I request dry cleaning at Aloft London Excel?
A: Dry cleaning services are not available at Aloft London Excel. However, the hotel does offer on-site laundry.
Q: Does Aloft London Excel have a coin-operated laundry facility?
A: Aloft London Excel has a coin-operated/self-service laundry facility on the property.
Q: Does Aloft London Excel offer on-site laundry services?
A: Yes, Aloft London Excel offers on-site laundry services.
Q: How do I arrange laundry service at Aloft London Excel?
A: At Aloft London Excel, laundry service is available on-site. You can request this service through the hotel's daily housekeeping or service request options. Simply contact the front desk or use the service request feature to arrange for your laundry to be taken care of during your stay.
Q: Is same-day dry cleaning available at Aloft London Excel?
A: Same-day dry cleaning is not available at Aloft London Excel. However, on-site laundry facilities are provided.
Q: Is same-day laundry service available at Aloft London Excel?
A: Same-day laundry service is not available at Aloft London Excel. However, on-site laundry facilities are provided.
Q: Is there a fee for laundry services at Aloft London Excel?
A: Yes, there is an on-site laundry fee of £2.
Q: Is valet cleaning available everyday at Aloft London Excel?
A: Valet cleaning is not available at Aloft London Excel. However, on-site laundry facilities are available.
Q: Is valet dry cleaning available at Aloft London Excel?
A: Valet dry cleaning is not available at Aloft London Excel. However, on-site laundry facilities are provided.
Q: What is the turnaround time for laundry service at Aloft London Excel?
A: The turnaround time for laundry service at Aloft London Excel is daily.
Fitness Center
Q: Are elliptical machines available at Aloft London Excel?
A: Yes, elliptical machines are available at the re:charge(SM) fitness center at Aloft London Excel. They are part of the full cardio collection, which also includes stationary bikes, treadmills, and stairclimbers from Life Fitness.
Q: Are fitness classes offered at Aloft London Excel?
A: Yes, Fit Club by Fitness Engineers classes are available at the re:charge(SM) gym.
Q: Are personal trainers available at the fitness center in Aloft London Excel?
A: Personal trainers are not available at the fitness center.
Q: Are there free weights at Aloft London Excel?
A: Yes, the re:charge(SM) fitness center at Aloft London Excel has free weights available.
Q: Are there weight machines at Aloft London Excel?
A: Yes, the re:charge(SM) gym at Aloft London Excel features strength machines and free weights.
Q: Does Aloft London Excel have cardiovascular equipment?
A: Yes, Aloft London Excel has a full cardio collection in its re:charge(SM) fitness center, including stationary bikes, treadmills, stairclimbers, and elliptical machines from Life Fitness.
Q: Does Aloft London Excel offer exercise bikes?
A: Yes, Aloft London Excel offers stationary bikes as part of its full cardio collection in the re:charge(SM) fitness center.
Q: Does the Aloft London Excel have a fitness center?
A: Yes, Aloft London Excel has a fitness center on-site for hotel guests. It is called re:charge(SM) gym and is complimentary.
Q: Does the fitness center at Aloft London Excel provide complimentary towels and water?
A: Complimentary towels and water are not available at the fitness center.
Q: Does the gym at Aloft London Excel have treadmills?
A: Yes, the re:charge(SM) fitness center at Aloft London Excel has treadmills as part of its cardio collection.
Q: In which year was the fitness equipment at Aloft London Excel most recently replaced?
A: The fitness equipment at Aloft London Excel was most recently replaced in 2026.
Q: Is additional fitness equipment available at Aloft London Excel?
A: Yes, the re:charge(SM) gym at Aloft London Excel offers a full cardio collection including stationary bikes, treadmills, stairclimbers, and elliptical machines from Life Fitness. It also features a stretching zone with mats, strength machines, and free weights.
Q: Is the fitness center at Aloft London Excel accessible to all guests, or only certain room categories?
A: The fitness center at Aloft London Excel is accessible to hotel guests aged 16 and older.
Q: Is the fitness center extensive or limited at Aloft London Excel?
A: The re:charge(SM) fitness center at Aloft London Excel is well-equipped, featuring a full cardio collection including stationary bikes, treadmills, stairclimbers, and elliptical machines from Life Fitness, as well as a stretching zone with mats, strength machines, and free weights. It is accessible 24 hours a day with keycard entry.
Q: Is there an accessible entrance to on-site fitness center at Aloft London Excel?
A: Yes, there is an accessible entrance to the on-site fitness center at Aloft London Excel.
Q: Is there an extra fee to use the fitness center at Aloft London Excel?
A: No, the fitness center at Aloft London Excel is complimentary for guests.
Q: Is there strength training equipment at Aloft London Excel?
A: Yes, our re:charge(SM) fitness center at Aloft London Excel offers strength machines and free weights for your workout.
Q: What are the operating hours of the fitness center at Aloft London Excel?
A: The re:charge(SM) fitness center at Aloft London Excel is open 24 hours a day with keycard entry.
Q: What kind of exercise equipment is available in the fitness center at Aloft London Excel?
A: The fitness center at Aloft London Excel, re:charge(SM) gym, offers a full cardio collection including stationary bikes, treadmills, stairclimbers, and elliptical machines from Life Fitness. It also has a stretching zone with mats, strength machines, and free weights.
Q: What's the name of the fitness center at Aloft London Excel?
A: The fitness center at Aloft London Excel is called re:charge(SM) gym.
Hospitality
Q: Are accessible vanities available at Aloft London Excel?
A: Accessible vanities are not available at Aloft London Excel.
Q: Are all guestrooms at Aloft London Excel non-smoking?
A: Yes, Aloft London Excel is a smoke-free property.
Q: Are bathtub grab bars available for guest safety at Aloft London Excel?
A: Yes, bathtub grab bars are available for guest safety at Aloft London Excel.
Q: Are blackout curtains provided in the rooms at Aloft London Excel to block out light?
A: Blackout curtains are not available in the rooms.
Q: Are complimentary toll-free calls available at Aloft London Excel?
A: Complimentary toll-free calls are not available at Aloft London Excel.
Q: Are connecting rooms available at Aloft London Excel?
A: Connecting rooms are not available at Aloft London Excel.
Q: Are extra blankets and pillows available in the rooms at Aloft London Excel?
A: Extra blankets and pillows are not available in the rooms at Aloft London Excel.
Q: Are hearing accessible rooms and/or kits available at Aloft London Excel?
A: Yes, hearing accessible rooms with visual alarms and notification devices for door and phone are available at Aloft London Excel.
Q: Are lowered deadbolts available on guest room doors at Aloft London Excel to enhance guest security?
A: Lowered deadbolts are not available on guest room doors at Aloft London Excel.
Q: Are lowered electrical outlets available at Aloft London Excel to enhance guest accessibility and safety?
A: Yes, lowered electrical outlets are available at Aloft London Excel to enhance guest accessibility and safety.
Q: Are lowered view ports available in guest room doors at Aloft London Excel to enhance guest security?
A: Lowered view ports are not available in guest room doors at Aloft London Excel.
Q: Are mobility accessible rooms and/or kits available at Aloft London Excel?
A: Yes, mobility accessible rooms are available at Aloft London Excel. The Aloft Room (Guest room, 1 King) offers mobility accessible rooms with tubs and accessible rooms with roll-in showers. The Family Room (2 Double Beds) offers accessible rooms with roll-in showers.
Q: Are smoking rooms available at Aloft London Excel?
A: Aloft London Excel is a smoke-free property.
Q: Are there any outdoor spaces or gardens at Aloft London Excel?
A: Yes, Aloft London Excel features outdoor spaces. The Docksider restaurant has a stunning outdoor terrace overlooking London Docklands, and there is also a Forge Bar & Terrace available.
Q: Are there elevators at Aloft London Excel?
A: Yes, there are elevators at Aloft London Excel.
Q: Are there security cameras in public areas at Aloft London Excel?
A: Security cameras and CCTV are present in the public and common areas at Aloft London Excel, including typical coverage of the lobby, entrances, and other public corridors.
Q: Are there shops and services at Aloft London Excel?
A: Yes, Aloft London Excel offers a convenience store (Re:Fuel), on-site laundry, room service, housekeeping, and a business center.
Q: Are there visual alarms in guest rooms and suites at Aloft London Excel?
A: Yes, hearing accessible Aloft Rooms offer visual alarms and notification devices for the door and phone.
Q: Are transfer showers available in guest rooms at Aloft London Excel?
A: Yes, some room types at Aloft London Excel offer accessible rooms with roll-in showers, which are suitable for transfer shower needs.
Q: Are vending machines available at Aloft London Excel?
A: Vending machines are not available at Aloft London Excel. However, the hotel offers Re:Fuel, a 24/7 grab-and-go pantry with snacks, sips, and light bites.
Q: Are video games available at Aloft London Excel?
A: Yes, games are available at Aloft London Excel. You can find them at Forge Excel London and in the Re:Mix Games Area/Games Room.
Q: Are view ports available in guest room and suite doors at Aloft London Excel to enhance guest security?
A: View ports are not available in guest room and suite doors at Aloft London Excel.
Q: Are visual alarms available in public areas at Aloft London Excel?
A: Visual alarms are not available in the public areas at Aloft London Excel.
Q: Can guests rent a car directly from a rental desk at Aloft London Excel?
A: Guests cannot rent a car directly from a rental desk at Aloft London Excel. The hotel offers private car services for airport transportation and has on-site parking available.
Q: Can I connect multiple devices to the free internet at Aloft London Excel?
A: Yes, you can stay connected with free high-speed internet access at Aloft London Excel, which supports multiple devices during your stay.
Q: Can I make a reservation without a credit card at Aloft London Excel?
A: No, a credit card is required to make a reservation at Aloft London Excel.
Q: Can I pay for the deposit with a credit card at Aloft London Excel?
A: Yes, you can pay for the deposit with a credit card at Aloft London Excel.
Q: Can I request early check-in or late check-out at Aloft London Excel?
A: Yes, late check-out is available at Aloft London Excel for a fee of £10 per hour until 5:00 PM; after 5:00 PM, a full day accommodation charge applies. Early check-in is not available.
Q: Can I use JCB at Aloft London Excel?
A: JCB is not explicitly listed as an accepted payment method. The hotel accepts credit cards and contactless mobile payments.
Q: Can I use Mastercard at Aloft London Excel?
A: Yes, Aloft London Excel accepts credit cards, which includes Mastercard.
Q: Can I use Visa at Aloft London Excel?
A: Yes, the Aloft London Excel accepts credit cards.
Q: Do any rooms have a balcony or patio at Aloft London Excel?
A: No, rooms at Aloft London Excel do not have a balcony or patio.
Q: Do children stay free at Aloft London Excel?
A: Yes, children stay free at Aloft London Excel, though an extra person fee applies for guests aged 12 and above.
Q: Do guest rooms and suites at Aloft London Excel have audible alarms?
A: Yes, some guest rooms at Aloft London Excel offer hearing accessible rooms equipped with visual alarms and notification devices for door and phone.
Q: Do guest rooms at Aloft London Excel include a seating area with a sofa or chair?
A: The Savvy Suite at Aloft London Excel includes a sofa bed.
Q: Do guests need a room key to access the floors at Aloft London Excel?
A: Yes, guests need a room key to access the floors at Aloft London Excel.
Q: Do I need to log in or use a special code to access the free internet at Aloft London Excel?
A: Complimentary Wi-Fi is available for Marriott Bonvoy Members at Aloft London Excel.
Q: Do public hallways at Aloft London Excel have audible alarms?
A: Audible alarms in public hallways are not available.
Q: Do the accessible rooms in Aloft London Excel have doors that provide a 32-inch wide opening?
A: Yes, the accessible rooms at Aloft London Excel have guest room doors that provide a 32-inch wide opening.
Q: Do the guest room and suite doors at Aloft London Excel have self-closing mechanisms?
A: Yes, the guest room and suite doors at Aloft London Excel have self-closing mechanisms.
Q: Do the room windows at Aloft London Excel open for guest comfort and ventilation?
A: Yes, the room windows at Aloft London Excel do open.
Q: Do you offer Resort or Day Passes that will allow access to the amenities at Aloft London Excel?
A: Resort or Day Passes that allow access to the amenities at Aloft London Excel are not available. Access to the re:charge(SM) gym and splash indoor pool is for hotel guests.
Q: Does Aloft London Excel accept credit card authorization forms?
A: No. Aloft London Excel does not accept third-party credit card authorization forms. The hotel states that third-party credit card forms are not accepted. Instead, bank transfers and CHAPS payments are accepted for eligible third-party payment arrangements.
Q: Does Aloft London Excel charge a resort fee for guests?
A: Aloft London Excel does not charge a resort fee for guests.
Q: Does Aloft London Excel deliver a complimentary newspaper to guest rooms?
A: Aloft London Excel does not deliver a complimentary newspaper to guest rooms.
Q: Does Aloft London Excel have a BBQ or picnic area?
A: Aloft London Excel does not have a BBQ or picnic area.
Q: Does Aloft London Excel have a bookstore on the premises or within walking distance?
A: Aloft London Excel does not have a bookstore on the premises, and the provided information does not mention one within walking distance.
Q: Does Aloft London Excel have a game room?
A: Yes, Aloft London Excel has a game room, referred to as the Re:Mix Games Area and Games Room.
Q: Does Aloft London Excel have a gift shop or newsstand?
A: Aloft London Excel does not have a gift shop or newsstand. However, it does have Re:Fuel, a 24/7 grab-and-go pantry that offers snacks, sips, and light bites.
Q: Does Aloft London Excel have a reservation link?
A: Yes, Aloft London Excel has reservation links. You can find "Check Availability," "View Rates," and "Find a Room" options in the provided information.
Q: Does Aloft London Excel have a reward program?
A: Yes, Aloft London Excel participates in the Marriott Bonvoy reward program. Guests can earn and redeem Marriott Bonvoy points, and complimentary Wi-Fi is available for Marriott Bonvoy members.
Q: Does Aloft London Excel have a shoe shine stand?
A: No, a shoe shine stand is not available at Aloft London Excel.
Q: Does Aloft London Excel have a walk-in policy for accommodations?
A: Yes, Aloft London Excel has a walk-in policy. If the hotel is overbooked, it arranges accommodations and transportation for the guest. The property pays for the phone call if oversold but does not cover the cost of one night at a complementary hotel. Additionally, the walked guest is offered the option to return to the hotel after staying one night away.
Q: Does Aloft London Excel have alarm clock telephone ringers?
A: Aloft London Excel does not have alarm clock telephone ringers. However, wake-up calls are available.
Q: Does Aloft London Excel have an accessible registration desk?
A: Yes, Aloft London Excel has an accessible registration desk.
Q: Does Aloft London Excel have an wheel chair accessible route to the registration desk?
A: Yes, Aloft London Excel features accessible hotel facilities, and common areas are designed with accessibility in mind.
Q: Does Aloft London Excel have any sustainability initiatives?
A: Yes, Aloft London Excel has sustainability initiatives. The hotel has been awarded the Green Key, which is a leading standard of excellence in environmental responsibility and sustainable operation within the tourism industry, demonstrating its commitment to reducing the environmental impact of hotel stays. Additionally, the hotel is Food Waste Certified with The PLEDGE™ on Food Waste certificate, recognizing its commitment to sustainability and responsible food management, and offers zero waste recipes in its dining options.
Q: Does Aloft London Excel have deadbolts on guest room and suite doors?
A: Yes, Aloft London Excel has deadbolts on all guest room and suite doors.
Q: Does Aloft London Excel measure water usage per room night?
A: Yes, Aloft London Excel measures water usage per room night, with a water footprint of approximately 292.55 liters per room night.
Q: Does Aloft London Excel offer a complimentary newspaper in the lobby?
A: Aloft London Excel does not offer a complimentary newspaper in the lobby.
Q: Does Aloft London Excel offer a toilet seat at wheelchair height for disabled guests?
A: Yes, Aloft London Excel offers a toilet seat at wheelchair height for disabled guests.
Q: Does Aloft London Excel offer babysitting services?
A: Aloft London Excel does not offer babysitting services.
Q: Does Aloft London Excel offer complimentary coffee in lobby?
A: Complimentary coffee is not available in the lobby. However, rooms at Aloft by Marriott London Excel have a coffee/tea maker, and Re:Fuel, our 24/7 grab-and-go pantry, offers snacks, sips, and light bites.
Q: Does Aloft London Excel offer complimentary long distance calls?
A: Aloft London Excel does not offer complimentary long-distance calls.
Q: Does Aloft London Excel offer digital check-in?
A: Aloft London Excel does not offer digital check-in.
Q: Does Aloft London Excel offer event planning services?
A: Yes, Aloft London Excel offers professional event planners.
Q: Does Aloft London Excel offer free internet access for guests?
A: Yes, Aloft London Excel offers free high-speed internet access. Complimentary Wi-Fi is available for Marriott Bonvoy Members.
Q: Does Aloft London Excel offer lever handles on guest room doors?
A: Yes, Aloft London Excel offers lever handles on guest room doors.
Q: Does Aloft London Excel offer lowered night guards on guest room doors?
A: Aloft London Excel does not offer lowered night guards on guest room doors.
Q: Does Aloft London Excel offer non-smoking public areas?
A: Yes, Aloft by Marriott London Excel is a smoke-free property.
Q: Does Aloft London Excel offer porter or bellman services for guest luggage assistance?
A: Aloft London Excel does not offer porter or bellman services for guest luggage assistance.
Q: Does Aloft London Excel offer room and suite access through an interior or exterior corridor?
A: Aloft London Excel offers room and suite access through an interior corridor.
Q: Does Aloft London Excel offer safety chains or latches on guest doors?
A: Aloft London Excel does not offer safety chains or latches on guest doors.
Q: Does Aloft London Excel offer secondary locks on room windows?
A: Aloft London Excel does not offer secondary locks on room windows.
Q: Does Aloft London Excel participate in any green programs?
A: Yes, Aloft London Excel participates in green programs. The hotel has been awarded the Green Key, which signifies a leading standard of excellence in environmental responsibility and sustainable operation within the tourism industry. This award demonstrates the establishment's commitment to reducing the environmental impact of hotel stays. Sustainability is also listed as one of the property's amenities.
Q: Does Aloft London Excel provide electronic room keys for guests?
A: Yes, Aloft London Excel provides mobile key functionality for guests.
Q: Does Aloft London Excel provide meeting space for guests?
A: Yes, Aloft London Excel provides meeting space for guests. The hotel has 11 event rooms and offers high-tech meeting rooms.
Q: Does Aloft London Excel provide transportation arrangements?
A: Yes, Aloft London Excel provides alternate airport transportation via private car service. Fees vary depending on the destination, with options for £10.00, £115.00, and £70.00 one-way, available on request.
Q: Does the Aloft London Excel have guest evacuation plans in case of an emergency?
A: The Aloft London Excel has guest evacuation plans in place for emergencies.
Q: Does the Aloft London Excel, have roll-in shower available?
A: Yes, Aloft London Excel offers accessible rooms with roll-in showers.
Q: Does the health club facilities (pool/gym) at Aloft London Excel require a key for entry?
A: Yes, the re:charge(SM) fitness center at Aloft London Excel requires keycard entry 24 hours a day.
Q: Has Aloft London Excel received any official cleanliness or sanitation certification?
A: Aloft London Excel has not received any official cleanliness or sanitation certification.
Q: How can I modify or cancel my reservation at Aloft London Excel?
A: To modify or cancel your reservation, please note that our cancellation policy requires 24 hours' notice. You may contact the hotel directly at +44 20 7290 7450 or via email at fd.aloftlondonexcel@alofthotels.com.
Q: How do I get in touch with Aloft London Excel?
A: You can get in touch with Aloft London Excel by calling +44 20-32030700.
Q: How many floors does Aloft London Excel have?
A: Aloft London Excel has 8 floors.
Q: How many rooms are at Aloft London Excel?
A: Aloft London Excel has 252 rooms.
Q: How many suites are at Aloft London Excel?
A: Aloft London Excel has 12 suites.
Q: How often does housekeeping come at Aloft London Excel?
A: Housekeeping service is provided daily at Aloft London Excel.
Q: Is a check-in kiosk available at Aloft London Excel?
A: A check-in kiosk is not available at Aloft London Excel.
Q: Is a credit card required to secure my rate at Aloft London Excel?
A: Yes, a credit card is required to secure your rate at Aloft London Excel.
Q: Is a safe deposit box available at Aloft London Excel?
A: A safe deposit box is not available at Aloft London Excel.
Q: Is a voltage converter available at Aloft London Excel?
A: Aloft London Excel does not have voltage converters available.
Q: Is Aloft London Excel certified by a globally recognized sustainable certification program?
A: Yes, Aloft London Excel has been awarded the Green Key, which represents a leading standard of excellence in environmental responsibility and sustainable operation within the tourism industry.
Q: Is Aloft London Excel considered a resort property?
A: Aloft London Excel is not described as a resort property in the provided information.
Q: Is Aloft London Excel located in the Northern or Southern Hemisphere?
A: Aloft London Excel is located in the Northern Hemisphere.
Q: Is Aloft London Excel open?
A: Yes, Aloft London Excel is open. The context includes recent guest reviews, current offers, and information about car parking availability due to essential works, all of which indicate the hotel is operational.
Q: Is an adjustable-height hand-held shower wand available at Aloft London Excel?
A: Yes, Aloft London Excel offers guest rooms with an adjustable height hand-held shower wand as part of their accessibility features.
Q: Is an electrical adapter available at Aloft London Excel?
A: Electrical adapters are not available at Aloft London Excel.
Q: Is contactless payment available during check-in or check-out at Aloft London Excel?
A: Yes, Aloft London Excel accepts contactless mobile payments.
Q: Is Diners Club accepted at Aloft London Excel?
A: Yes, Diners Club is an accepted credit card at Aloft London Excel.
Q: Is direct billing available at Aloft London Excel?
A: Direct billing is not available.
Q: Is Discover Card accepted at Aloft London Excel?
A: Discover Card is not accepted at Aloft London Excel.
Q: Is express check-in available at Aloft London Excel?
A: Yes, express check-in is available at Aloft London Excel.
Q: Is express check-out available at Aloft London Excel?
A: Express check-out is not available at Aloft London Excel.
Q: Is grocery shopping service available at Aloft London Excel?
A: Aloft London Excel does not offer a grocery shopping service. However, Re:Fuel, our 24/7 grab-and-go pantry, offers snacks, sips, and light bites.
Q: Is group pricing available online at Aloft London Excel?
A: Yes, group pricing is available online at Aloft London Excel. You can select "Group Code" under the Special Rates section when checking availability.
Q: Is smoking allowed at Aloft London Excel?
A: Aloft London Excel is a smoke-free property.
Q: Is the Aloft London Excel a "conversion", "Adaptive re-use" or "New build"?
A: The Aloft London Excel is a new build, having been built in 2011.
Q: Is the free internet access at Aloft London Excel secure for online banking or transactions?
A: Hotel Wi-Fi (including Aloft London Excel’s free network) should be considered insecure for online banking or transactions. If you must use it, use a reputable VPN, verify that the site uses HTTPS, and enable multi-factor authentication on your accounts. Whenever possible, prefer your phone’s cellular data or a personal hotspot and avoid performing sensitive financial transactions on the hotel’s network.
Q: Is the free internet at Aloft London Excel limited to certain hours or available 24/7?
A: You can always stay connected with the free high-speed internet access at Aloft London Excel.
Q: Is the free internet speed at Aloft London Excel suitable for video streaming and work?
A: Yes, the Aloft London Excel offers free high-speed internet access, which is suitable for staying connected, including activities like video streaming and work.
Q: Is the front desk open 24 hours at Aloft London Excel?
A: Yes, the front desk at Aloft London Excel is open 24 hours.
Q: Is there 24-hour security staff on-site at Aloft London Excel?
A: Yes, Aloft London Excel has a 24-hour front desk, which implies that staff are available on-site around the clock, providing continuous security and assistance.
Q: Is there a convenience or sundry store at Aloft London Excel?
A: Yes, Aloft London Excel has a convenience store on-site. It is called ReFuel by Aloft, a 24-hour pantry offering snacks, sips, and light bites.
Q: Is there a florist available on-site or nearby at Aloft London Excel?
A: There is a florist available nearby Aloft London Excel.
Q: Is there a hairdresser at Aloft London Excel?
A: A hairdresser is not available at Aloft London Excel.
Q: Is there a nightly refresh service available at Aloft London Excel?
A: A nightly refresh service is not available at Aloft London Excel. Daily housekeeping is provided.
Q: Is there an accessible main entrance to the Aloft London Excel?
A: Yes, the Aloft London Excel has an accessible main entrance.
Q: Is there an accessible route to guest room at Aloft London Excel?
A: Yes, Aloft London Excel has accessible rooms available and the property has elevators, which would provide an accessible route to guest rooms.
Q: Is there an ice machine at Aloft London Excel?
A: An ice machine is not available at Aloft London Excel.
Q: Is there public transportation near Aloft London Excel?
A: Yes, Aloft London Excel is conveniently located near several public transportation options. The hotel is close to both the Docklands Light Railway (DLR) and the Elizabeth line. The Elizabeth line is just a 10-minute walk from the hotel, and the DLR Prince Regent Station is one stop away. There are also bus and train stations nearby, including Victoria Coach Station, Waterloo Rail Station, King's Cross Rail Station, and Paddington Rail Station.
Q: Is wake-up call service available at Aloft London Excel?
A: Yes, wake-up call service is available at Aloft London Excel.
Q: What amenities are complimentary at Aloft London Excel?
A: Complimentary amenities at Aloft London Excel include Wi-Fi, the indoor pool, and the fitness center. Pets are also welcome free of charge if they are below 40lbs.
Q: What are Aloft London Excel security procedures?
A: Aloft London Excel has several security procedures in place to ensure guest safety. These include electronic room keys, safety chains or latches on guest doors, secondary locks on room windows, viewports in guest room doors, and deadbolts on guest room/suite doors. Guest room doors are also self-closing and have lever handles. For property security, there is 24-hour camera monitoring and recording, with video cameras in all public areas and at the entrance. Exterior doors require key access at night, and floor access is controlled via guest room key. Health club facilities also require key access. The parking area is patrolled and has gate access. Staff are trained in duplicate key issue, first aid, and CPR. Alarms are monitored continuously. Please note that security hours are from 08:00 to 23:00, and 24-hour security is not available.
Q: What are the extra person charges at Aloft London Excel?
A: An extra person fee applies at age 12 and above. Children stay free.
Q: What enhanced hygiene or cleanliness protocols are in place at Aloft London Excel?
A: Aloft London Excel implements several enhanced hygiene and cleanliness protocols including daily full housekeeping service with complimentary additional cleaning services, specific disinfection of TV remotes, and collection of hazardous materials in waste bins. The property uses disinfecting electrostatic spray and maintains hand sanitizer stations throughout. Staff receive communication reminders about hygiene practices. Masks are required, and complimentary masks, latex-free gloves, and wipes are available upon request. Physical barriers, social distancing elements, floor markers, and signage are in place to support health and safety. The hotel sanitizes key cards after use and provides wrapped coffee condiments to ensure cleanliness.
Q: What is Aloft London Excel's policy on lost and found items?
A: If you have lost an item at Aloft London Excel, contact the hotel/front desk as soon as possible. Phone: +44 20 3203 0700.
Q: What is the cancellation policy at Aloft London Excel?
A: The cancellation policy at Aloft London Excel is 24 Hours.
Q: What is the deposit required to book a room at Aloft London Excel?
A: A credit card deposit of £50 is required to book a room at Aloft London Excel.
Q: What is the early departure charge at Aloft London Excel?
A: The early departure charge at Aloft London Excel is equal to one night's room and tax.
Q: What is the guest services phone number at Aloft London Excel?
A: The guest services phone number for Aloft London Excel is +44 20-32030700.
Q: What is the latitude (in degrees) of Aloft London Excel?
A: The latitude of Aloft London Excel is approximately 51.507 degrees.
Q: What is the longitude (in degrees) of Aloft London Excel?
A: The longitude of Aloft London Excel is approximately 0.039 degrees West.
Q: What is the main phone area code at Aloft London Excel?
A: The main phone area code for Aloft London Excel is 20.
Q: What is the maximum guest room occupancy at Aloft London Excel?
A: The largest occupancy room at Aloft by Marriott London Excel is the Family Room 2 Double Beds, which has a maximum occupancy of 4 guests.
Q: What is the minimum age required for check-in at Aloft London Excel?
A: The minimum age to check in at Aloft London Excel is 18.
Q: What is the policy on incidental charges at Aloft London Excel?
A: The policy on incidental charges at Aloft London Excel is that guests are responsible for any charges incurred during their stay. This includes charges related to pets, where guests are liable for any damage caused. Specific details about incidental charges beyond this are not provided.
Q: What is the procedure for after-hours check-in at Aloft London Excel?
A: Aloft London Excel has a 24-hour Front Desk, so you can check in at any time.
Q: What is the thread count of the bed linens provided at Aloft London Excel?
A: The thread count for the bed linens at Aloft London Excel is not publicly specified or is currently unknown.
Q: What is the website link for Aloft London Excel?
A: The website link for Aloft London Excel is https://www.marriott.com/en-us/hotels/lonal-aloft-london-excel/.
Q: What is the wifi bandwidth at Aloft London Excel?
A: We offer free high-speed internet access and fast Wi-Fi for our guests.
Q: What languages are spoken by the staff at Aloft London Excel?
A: The staff at Aloft London Excel speak English, French, Spanish, German, and Russian.
Q: When did Aloft London Excel open?
A: Aloft London Excel opened in 2011 in London, England.
Q: When is check-in at Aloft London Excel?
A: Check-in at Aloft London Excel is at 3:00 pm.
Q: When is check-out at Aloft London Excel?
A: Check-out at Aloft London Excel is at 12:00 pm.
Q: When was Aloft London Excel built?
A: Aloft London Excel was built in 2011.
Q: Which amenities does Aloft London Excel offer?
A: Aloft London Excel offers a variety of amenities for its guests, including: * Fitness Center (re:charge(SM) gym) * Indoor Pool (splash indoor pool) * On-site Restaurant (Docksider) * On-site Bar (Forge Excel London) * Convenience Store (Re:Fuel, a 24-hour pantry) * Business Center * Meeting Space * On-site Laundry * Complimentary Wi-Fi (free for Marriott Bonvoy Members) * Mobile Key * Guest Room Entertainment * Room Service * Wake-Up Calls * Service Request * Daily Housekeeping * On-site Parking (daily fee applies) * Pet-friendly policy (pets welcome, free if below 40lbs/18.1kgs, maximum 1 pet per room) * Sustainability initiatives (Green Key Hotel)
Amenities (Room)
Q: Are bathrobes and slippers provided at Aloft London Excel?
A: Yes, bathrobes and slippers are provided in the Urban Room at Aloft London Excel.
Q: Are cribs available for guests staying at Aloft London Excel?
A: Cribs (infant cots/beds) are available upon request at Aloft London Excel, subject to availability.
Q: Are dishwashers available at Aloft London Excel?
A: Dishwashers are not available at Aloft London Excel.
Q: Are double vanities available in the bathrooms at Aloft London Excel?
A: Double vanities are not available in the bathrooms at Aloft London Excel.
Q: Are down/feather pillows available at Aloft London Excel?
A: Down/feather pillows are not available at Aloft London Excel.
Q: Are foam pillows available at Aloft London Excel?
A: Foam pillows are not available at Aloft London Excel.
Q: Are hair dryers available at Aloft London Excel?
A: Yes, rooms at Aloft by Marriott London Excel have hair dryers.
Q: Are luxury linen types available at Aloft London Excel?
A: Luxury linen types are not available at Aloft London Excel.
Q: Are pay-per-view movies available on the in-room TVs at Aloft London Excel?
A: Pay-per-view movies are not available on the in-room TVs at Aloft London Excel.
Q: Are pots, pans, and serving dishes available in rooms at Aloft London Excel?
A: Pots, pans, and serving dishes are not available in the rooms at Aloft London Excel.
Q: Are rollaway beds available at Aloft London Excel?
A: Some rooms at Aloft by Marriott London Excel permit rollaway beds. Please see room-specific information for policy and pricing details.
Q: Are shower-tub combinations available at Aloft London Excel?
A: Yes, mobility accessible Aloft Rooms with one King bed offer tubs.
Q: Are smart TVs available in the rooms at Aloft London Excel?
A: Smart TVs are not available in the rooms at Aloft London Excel.
Q: Are sofa beds available at Aloft London Excel?
A: Yes, sofa beds are available in the Savvy Suite at Aloft London Excel.
Q: Are speakerphones available at Aloft London Excel?
A: Speakerphones are not available at Aloft London Excel.
Q: Are the bathrooms counters at Aloft London Excel made of marble?
A: The bathroom counters at Aloft London Excel are not verified as marble. Available information indicates that the material is unknown from official sources; you should check the hotel's official website or contact the property directly. Additionally, consulting recent guest photos or reviews on platforms such as Booking.com, TripAdvisor, or Google Reviews may help you confirm the countertop material.
Q: Are the bathrooms equipped with walk-in showers or soaking tubs at Aloft London Excel?
A: Bathrooms at Aloft London Excel are equipped with walk-in showers. Additionally, some accessible rooms offer tubs.
Q: Are the bathrooms shared or private at Aloft London Excel?
A: The bathrooms at Aloft London Excel are private, featuring walk-in showers in the guest rooms and suites.
Q: Are the bathtub and whirlpool separate at Aloft London Excel?
A: Rooms at Aloft London Excel do not have a hot tub.
Q: Are there smart room controls for lighting or temperature at Aloft London Excel?
A: Smart room controls for lighting or temperature are not available at Aloft London Excel.
Q: Are there USB charging ports available in the guest rooms at Aloft London Excel?
A: USB charging ports are not available in the guest rooms at Aloft London Excel.
Q: Can I control the temperature in my room at Aloft London Excel?
A: Yes, you can control the temperature in your room at Aloft London Excel as each room has individually controlled air conditioning.
Q: Do guest rooms at Aloft London Excel have a pantry area?
A: Guest rooms at Aloft London Excel do not have a pantry area. The hotel offers ReFuel by Aloft, a 24-hour grab-and-go pantry for snacks, sips, and light bites.
Q: Do guest rooms at Aloft London Excel have a microwave?
A: Guest rooms at Aloft London Excel do not have a microwave.
Q: Do guest rooms at Aloft London Excel have a mini fridge?
A: No, rooms at Aloft by Marriott London Excel do not have a fridge.
Q: Do guest rooms at Aloft London Excel have a refrigerator with an ice maker?
A: Guest rooms at Aloft London Excel do not have a fridge.
Q: Do guest rooms at Aloft London Excel have a toaster oven?
A: Guest rooms at Aloft London Excel do not have a toaster oven.
Q: Do guest rooms at Aloft London Excel have a water purification system for the room?
A: Guest rooms at Aloft London Excel do not have a water purification system.
Q: Do guest rooms at Aloft London Excel have conventional ovens?
A: Guest rooms at Aloft London Excel do not have conventional ovens.
Q: Do guest rooms at Aloft London Excel have dish cleaning supplies in the room?
A: Guest rooms at Aloft London Excel do not have dish cleaning supplies.
Q: Do guest rooms at Aloft London Excel have eating utensils?
A: Guest rooms at Aloft London Excel do not have eating utensils.
Q: Do guest rooms at Aloft London Excel have toasters?
A: Guest rooms at Aloft London Excel do not have toasters.
Q: Do guest rooms have tables and chairs at Aloft London Excel?
A: Yes, rooms at Aloft by Marriott London Excel have a desk for working.
Q: Do rooms at Aloft London Excel have a refrigerator?
A: No, rooms at Aloft London Excel do not have a fridge.
Q: Do rooms have USB charging ports or modern outlets at Aloft London Excel?
A: Rooms at Aloft London Excel do not have USB charging ports or modern outlets.
Q: Do rooms include blackout curtains at Aloft London Excel?
A: Blackout curtains are not available in the rooms.
Q: Do the guest rooms at Aloft London Excel have phones with voicemail?
A: Guest rooms at Aloft London Excel do not have phones with voicemail.
Q: Do the guest rooms at Aloft London Excel have wifi?
A: Yes, guest rooms at Aloft London Excel have fast and free Wi-Fi.
Q: Do the guest rooms have air-conditioning at Aloft London Excel?
A: Yes, the guest rooms at Aloft London Excel have air conditioning.
Q: Do the rooms at Aloft London Excel come with an AM/FM clock radio?
A: The rooms at Aloft London Excel do not come with an AM/FM clock radio.
Q: Do the rooms at Aloft London Excel have alarm clocks?
A: Alarm clocks are not available in the rooms at Aloft London Excel. However, wake-up calls are available.
Q: Do the rooms at Aloft London Excel have desk chairs?
A: The rooms at Aloft London Excel include a work desk and a desk chair (a dedicated workspace).
Q: Do the rooms at Aloft London Excel have ergonomic chairs for working comfortably?
A: The rooms do not have ergonomic chairs.
Q: Do the rooms have coffee makers or espresso machines at Aloft London Excel?
A: Yes, rooms at Aloft by Marriott London Excel have a coffee/tea maker.
Q: Do the rooms include microwaves at Aloft London Excel?
A: Microwaves are not available in the rooms at Aloft London Excel.
Q: Does Aloft London Excel have a Hinoki tub?
A: Aloft London Excel does not have a Hinoki tub.
Q: Does Aloft London Excel have bathtubs with spray jets?
A: Aloft London Excel does not offer bathtubs with spray jets. Some accessible rooms are available with tubs, but there is no mention of spray jets. Additionally, rooms at Aloft by Marriott London Excel do not have hot tubs.
Q: Does Aloft London Excel have ceiling fans?
A: Aloft London Excel does not have ceiling fans.
Q: Does Aloft London Excel have electrical outlets at desk level?
A: Yes, Aloft London Excel provides electric outlets at desk level in the guest rooms.
Q: Does Aloft London Excel have HD flat-panel TVs (32 inches or larger) in the rooms?
A: Yes, Aloft London Excel provides HD flat-panel TVs that are 32 inches or larger in all rooms.
Q: Does Aloft London Excel have oversized bathtubs?
A: Aloft London Excel does not typically feature oversized bathtubs; rooms generally provide showers, often described as walk-in or rainfall-style showers.
Q: Does Aloft London Excel have rooms with only bathtubs?
A: Aloft London Excel does not offer rooms with only bathtubs; guest rooms feature showers, commonly walk-in showers. Please contact the hotel directly or check the official booking pages for the most current room configurations.
Q: Does Aloft London Excel have separate tubs and showers?
A: Aloft London Excel offers accessible rooms with tubs and also rooms with roll-in showers, but the standard guest bathrooms feature walk-in showers rather than separate tubs and showers.
Q: Does Aloft London Excel have walk-in wardrobes or closets?
A: Aloft London Excel does not have walk-in wardrobes or closets.
Q: Does Aloft London Excel offer a mini-bar for a fee?
A: Aloft London Excel does not offer mini-bars in its rooms, as the rooms do not have fridges.
Q: Does Aloft London Excel offer a wet bar in the room?
A: Aloft London Excel does not offer a wet bar in the room. Rooms at Aloft London Excel do not have a fridge.
Q: Does Aloft London Excel offer access to cable or streaming TV services?
A: Yes, Aloft London Excel offers guest room entertainment, which includes access to cable or streaming TV services.
Q: Does Aloft London Excel offer bottled water in the room as a complimentary service?
A: Aloft London Excel does not offer complimentary bottled water in the room.
Q: Does Aloft London Excel offer complimentary in-room coffee or tea?
A: Yes, rooms at Aloft by Marriott London Excel have a coffee/tea maker.
Q: Does Aloft London Excel offer in-room coffee/tea maker?
A: Yes, rooms at Aloft by Marriott London Excel have a coffee/tea maker.
Q: Does Aloft London Excel offer outdoor space in the rooms?
A: Aloft London Excel does not offer outdoor space in the rooms.
Q: Does Aloft London Excel offer shower-only bathrooms?
A: Yes, Aloft London Excel offers shower-only bathrooms. Suites are noted to have only a shower and no bathtub, and Aloft rooms feature a walk-in shower. Some accessible rooms also offer roll-in showers without tubs.
Q: Does Aloft London Excel provide a spare electrical outlet at the desk?
A: Yes, Aloft London Excel provides a spare electrical outlet at the desk in the rooms.
Q: Does Aloft London Excel provide an in-room safe?
A: Aloft London Excel does not provide an in-room safe.
Q: Does Aloft London Excel provide instant hot water?
A: Aloft London Excel does not provide instant hot water from a tap. However, rooms are equipped with coffee/tea makers, which can be used to heat water.
Q: Does Aloft London Excel provide laundry bags or hampers in the rooms?
A: Aloft London Excel does not provide laundry bags or hampers in the rooms.
Q: Does Aloft London Excel provide slippers for guests?
A: Slippers are not available at Aloft London Excel.
Q: Does Aloft London Excel provide weight scales?
A: Aloft London Excel does not provide weight scales.
Q: How many closets are available in the rooms at Aloft London Excel?
A: Each guest room at Aloft London Excel has one closet (one wardrobe/closet) available.
Q: Is a bathrobe provided at Aloft London Excel?
A: A bathrobe is not available at Aloft London Excel.
Q: Is a down/featherbed available at Aloft London Excel?
A: A down/featherbed is not available at Aloft London Excel.
Q: Is a duvet available at Aloft London Excel?
A: Yes, Aloft London Excel provides rooms featuring their ultra-comfortable signature beds, which include duvets as part of the bedding amenities.
Q: Is a pillow-top mattress available at Aloft London Excel?
A: A pillow-top mattress is not available.
Q: Is a portable play yard-type crib available at Aloft London Excel?
A: A portable play yard-type crib is not available at Aloft London Excel.
Q: Is a stove available in rooms at Aloft London Excel?
A: A stove is not available in the rooms at Aloft London Excel.
Q: Is a trouser or pant press available at Aloft London Excel?
A: A trouser or pant press is not available at Aloft London Excel.
Q: Is a washer/dryer available in guest rooms at Aloft London Excel?
A: A washer/dryer is not available in guest rooms at Aloft London Excel. However, the hotel does offer on-site laundry facilities.
Q: Is air-conditioning individually controlled in the room at Aloft London Excel?
A: Yes, air conditioning is individually controlled in the rooms at Aloft London Excel.
Q: Is an in-room printer available at Aloft London Excel?
A: An in-room printer is not available at Aloft London Excel.
Q: Is an iron and ironing board available in the guest rooms at Aloft London Excel?
A: Yes, an ironing board is available in the guest rooms at Aloft London Excel.
Q: Is dishware available in rooms at Aloft London Excel?
A: Dishware is not available in the rooms at Aloft London Excel.
Q: Is in-room fax available at Aloft London Excel?
A: In-room fax is not available at Aloft London Excel.
Q: Is there a bidet at Aloft London Excel?
A: A bidet is not available at Aloft London Excel.
Q: Is there a fireplace in the rooms at Aloft London Excel?
A: There is no fireplace in the rooms at Aloft London Excel.
Q: Is there a laundry basket or clothes hamper at Aloft London Excel?
A: A laundry basket or clothes hamper is not available at Aloft London Excel.
Q: Is there a lighted makeup mirror in the rooms at Aloft London Excel?
A: Aloft London Excel rooms do not have a lighted makeup mirror.
Q: Is there a minibar in the room at Aloft London Excel?
A: No, rooms at Aloft London Excel do not have a minibar. They do not have a fridge.
Q: Is there a phone in the bathroom at Aloft London Excel?
A: A phone is not available in the bathroom.
Q: Is there a separate closet in the rooms at Aloft London Excel?
A: A separate closet is not available in the rooms at Aloft London Excel.
Q: Is there a TV casting option like Chromecast or AirPlay at Aloft London Excel?
A: Aloft London Excel does not have a TV casting option like Chromecast or AirPlay available in guest rooms.
Q: Is there a whirlpool or hottub available in the guest rooms at Aloft London Excel?
A: No, rooms at Aloft by Marriott London Excel do not have a hot tub.
Q: Is there high-speed internet in the rooms at Aloft London Excel?
A: Yes, Aloft London Excel offers fast and free Wi-Fi for guests throughout the hotel, including in the rooms.
Q: What bathroom amenities are included at Aloft London Excel?
A: Rooms at Aloft London Excel feature walk-in showers and custom amenities.
Q: What brand of bathroom toiletries provided at Aloft London Excel?
A: The bathroom toiletries brand provided at Aloft London Excel is Bliss.
Q: What is the electric voltage in rooms at Aloft London Excel?
A: The electric voltage in rooms at Aloft London Excel is 220/240V.
Q: What is the fee for a crib at Aloft London Excel?
A: Cribs are not available at Aloft London Excel.
Q: What kind of work desk is provided in guest rooms at Aloft London Excel?
A: Guest rooms at Aloft London Excel are equipped with a work/writing desk and a desk chair.
Digital Check-in
Q: Can I check in digitally at Aloft London Excel before arriving at the hotel?
A: Yes, you can check in digitally at Aloft London Excel before arriving at the hotel using the Mobile Key feature available for Marriott Bonvoy members.
Q: Can I share my digital key with other guests at Aloft London Excel?
A: Digital key is not enabled at Aloft London Excel, so it is not possible to share a digital key with other guests.
Q: Can I use a digital key to access hotel amenities at Aloft London Excel?
A: No, digital key access is not enabled at Aloft London Excel.
Q: Can I use my mobile phone for digital check-in at Aloft London Excel?
A: Yes, you can use your mobile phone for digital check-in at Aloft London Excel through the Mobile Key feature.
Q: Does Aloft London Excel offer digital key access?
A: Yes, Aloft London Excel offers Mobile Key access.
Q: Does Aloft London Excel require an app for digital check-in?
A: Aloft London Excel offers a Mobile Key feature, which can be accessed through the Marriott Bonvoy™ App to unlock your stay.
Q: How can I complete digital check-in at Aloft London Excel?
A: To complete digital check-in at Aloft London Excel, you can use the mobile key feature available to guests. This allows you to check in conveniently through your mobile device. Additionally, signing up for Marriott Bonvoy during your booking process enables access to this digital check-in option.
Q: How can I use a digital key at Aloft London Excel?
A: At Aloft London Excel, you can use a mobile key as part of the hotel's digital key service. This allows you to access your room using your smartphone, providing a convenient and contactless way to check in and enter your room. The mobile key feature is available to guests and can be managed through the Marriott Bonvoy app when you book your stay or after check-in.
Q: How do I troubleshoot issues with my digital key at Aloft London Excel?
A: Digital key is not enabled at Aloft London Excel.
Q: How long is my digital key valid after check-out at Aloft London Excel?
A: The digital key at Aloft London Excel remains valid until 11:59 pm on the day of check-out.
Q: Is a physical key card still available if I use a digital key at Aloft London Excel?
A: Digital keys are not enabled at Aloft London Excel. Guests will be provided with electronic room keys for access.
Q: Is an internet connection required to use a digital key at Aloft London Excel?
A: Yes, an internet connection is required to use a digital key at Aloft London Excel, as the hotel offers a mobile key feature which typically relies on internet connectivity for activation and use.
Q: Is there a digital key option available after checking in online at Aloft London Excel?
A: Yes, Aloft London Excel offers a Mobile Key option.
Q: What app do I need to access the digital key for Aloft London Excel?
A: You need the Marriott Bonvoy™ App to access the digital key for Aloft London Excel.
Q: What documents or information do I need for digital check-in at Aloft London Excel?
A: For digital check-in at Aloft London Excel, mobile check-in is available; however, web check-in and digital key services are not enabled. Guests who are not citizens of the country must present a passport or photo ID at check-in. Additionally, a credit card is required to guarantee the reservation, with a £50 deposit hold applied at 4 PM.
Q: What time is digital check-in at Aloft London Excel?
A: Digital check-in at Aloft London Excel begins at 3:00 pm.
Parking
Q: Are electric car charging stations available at Aloft London Excel?
A: Electric car charging stations are not available at Aloft London Excel.
Q: Are the EV charging stations at Aloft London Excel available 24/7?
A: EV charging stations are not available at Aloft London Excel.
Q: Are the EV charging stations at Aloft London Excel compatible with Tesla vehicles?
A: Aloft by Marriott London Excel does not have electric vehicle charging stations.
Q: Are there any restrictions or time limits for free parking at Aloft London Excel?
A: Free parking is available for up to 15 days when booking the "Park Here, Fly There Package" at Aloft London Excel. Otherwise, on-site parking is available for a daily fee of £20.00 for hotel guests, and for non-hotel guests, it is £20 for up to 8 hours or £30 for up to 24 hours.
Q: Do I need to reserve a parking spot in advance at Aloft London Excel?
A: You do not need to reserve a parking spot in advance at Aloft London Excel; on-site parking is operated on a first-come, first-served basis and availability is not guaranteed.
Q: Do I need to reserve an EV charging spot at Aloft London Excel?
A: The hotel does not offer EV charging spots.
Q: Does Aloft London Excel have a gated entrance for guest self-parking?
A: Yes, Aloft London Excel has a parking gate access for guest self-parking.
Q: Does Aloft London Excel have van-accessible parking in the self-parking facility?
A: Van-accessible parking in the self-parking facility is not available at Aloft London Excel.
Q: Does Aloft London Excel offer free parking for guests?
A: On-site parking at Aloft London Excel is available for £20.00 per day. There is also a "Park Here, Fly There Package" that includes up to 15 free days of car parking when you book a night with the hotel.
Q: Does Aloft London Excel offer motorcycle parking?
A: Aloft London Excel does not offer motorcycle parking.
Q: Does Aloft London Excel offer off-site parking?
A: Yes, additional car parking is available at the ExCeL London, which is located next to the hotel. This serves as an off-site option, especially when the hotel's on-site parking capacity is reduced.
Q: Does Aloft London Excel offer on-site accessible, self-parking?
A: Yes, Aloft London Excel offers on-site accessible self-parking, including van-accessible parking.
Q: Does Aloft London Excel offer on-site parking?
A: Yes, Aloft London Excel offers on-site parking for a daily fee of £20.00 for hotel guests. Please note that due to essential works, car parking capacity at the hotel will be reduced from May 24 to June 22. Overflow parking is available at the ExCeL London located next to the hotel during this period.
Q: Does Aloft London Excel offer secure or covered parking?
A: Aloft London Excel offers on-site parking with self-parking in/out privileges and van-accessible parking. The parking area is patrolled and has gate access, with exterior doors requiring key access at night, providing a secure parking environment. However, there is no specific mention of covered parking.
Q: Does Aloft London Excel provide free parking for guests with electric vehicles?
A: Aloft London Excel does not explicitly state that it provides free parking for guests with electric vehicles. On-site parking is available for a daily fee of £20.00.
Q: Does Aloft London Excel provide long-term parking?
A: Yes, Aloft London Excel provides long-term parking through its 'Park Here, Fly There Package', which offers up to 15 free days of car parking when you book a night at the hotel.
Q: Does the Aloft London Excel offer RV parking?
A: RV parking is not available at the Aloft London Excel.
Q: How many EV charging stations does Aloft London Excel have?
A: Aloft London Excel does not have EV charging stations available.
Q: How many parking spaces are available at Aloft London Excel?
A: Parking is not available.
Q: Is free parking available for guests staying at Aloft London Excel during peak seasons or holidays?
A: On-site parking at Aloft London Excel is available for a daily fee of £20.00. The context does not indicate that free parking is available for guests during peak seasons or holidays as a standard offering.
Q: Is parking available for oversized vehicles at Aloft London Excel?
A: Yes, RV parking is available on-site at Aloft London Excel.
Q: Is the free parking at Aloft London Excel valet or self-parking?
A: Free parking is not available at Aloft London Excel. On-site parking is offered for a daily fee of £20.00. The context does not specify if this is valet or self-parking.
Q: Is there a fee for using EV charging stations at Aloft London Excel?
A: Aloft London Excel does not have electric vehicle charging stations.
Sources: [1]
Q: Is there a garage height limit at Aloft London Excel?
A: Aloft London Excel has a garage height limit of 1.9 metres.
Q: Is there a limit on the number of vehicles that can park for free at Aloft London Excel?
A: On-site parking at Aloft London Excel is available for a daily fee of £20.00. There is no mention of free parking for any number of vehicles.
Q: Is there a parking garage or lot near Aloft London Excel?
A: Yes, there is on-site parking available at Aloft London Excel for a daily fee of £20.00. Additionally, car parking is available at the ExCeL London, which is located next to the hotel.
Q: Is valet parking available at Aloft London Excel?
A: Valet parking is not available at Aloft London Excel. On-site parking is available for £20.00 daily for hotel guests.
Q: What are the charges for parking at Aloft London Excel?
A: On-site parking for hotel guests at Aloft London Excel is £20.00 daily. For non-hotel guests, parking is £20 for up to 8 hours and £30 for up to 24 hours.
Q: What is the charge for off-site parking at the Aloft London Excel?
A: The charge for off-site parking at the Aloft London Excel, specifically at the ExCeL London overflow parking, is £20 for up to 8 hours and £30 for up to 24 hours.
Q: What is the charge for on-site parking at the Aloft London Excel?
A: The charge for on-site parking at the Aloft London Excel is £20.00 daily. For non-hotel guests, it is £20 for up to 8 hours and £30 for up to 24 hours.
Q: What is the charging speed of the EV stations at Aloft London Excel?
A: Aloft by Marriott London Excel does not have electric vehicle charging stations.
Sources: [1]
Q: What types of EV chargers are available at Aloft London Excel?
A: EV chargers are not available at Aloft London Excel.
Rooms
Q: Are the bathrooms separate from the bedroom with a door at Aloft London Excel?
A: Yes, the bathrooms at Aloft London Excel are separate from the bedrooms and feature walk-in showers or roll-in showers in accessible rooms, indicating they have their own enclosed space with a door.
Q: Are the bathrooms wheelchair accessible at Aloft London Excel?
A: Yes, Aloft London Excel offers accessible rooms with roll-in showers, which are suitable for wheelchair accessibility. Some accessible rooms also feature tubs.
Q: Are the bathtubs large enough for soaking at Aloft London Excel?
A: Aloft London Excel does not typically offer soaking bathtubs in standard rooms; bathrooms are generally fitted with showers, often described as walk-in or rainfall-style showers.
Q: Are there accessible tubs or bathing options at Aloft London Excel?
A: Yes, Aloft London Excel offers accessible bathing options. Mobility accessible rooms with tubs are available in the Aloft Room type, and accessible rooms with roll-in showers are available in both the Aloft Room and Family Room 2 Double Beds.
Q: Are there ADA-accessible rooms available at Aloft London Excel?
A: Yes, Aloft London Excel has accessible rooms available. Specific room types offer mobility accessible rooms with tubs or roll-in showers, and hearing accessible rooms with visual alarms and notification devices for door and phone.
Q: Are there family rooms with multiple sleeping areas at Aloft London Excel?
A: Yes, Aloft London Excel offers Family Rooms with 2 Double Beds.
Q: Are there full-length mirrors in the rooms at Aloft London Excel?
A: Full-length mirrors are not available in the rooms at Aloft London Excel.
Q: Are there grab bars installed in the bathrooms at Aloft London Excel?
A: Yes, the bathrooms at Aloft London Excel have grab bars installed, including bathtub grab rails and non-slip grab rails in the bathroom for accessibility.
Q: Are there kitchenettes or small kitchen areas in the rooms at Aloft London Excel?
A: Kitchenettes or small kitchen areas are not available in the rooms at Aloft London Excel. Rooms do not have fridges, but they do include coffee/tea makers.
Q: Are there loft-style rooms with multiple levels at Aloft London Excel?
A: No, the rooms at Aloft London Excel feature loft-inspired modern design but do not have multiple levels. The accommodations include room types such as Aloft Room, Urban Room, Family Room with 2 Double Beds, and Savvy Suite, all described as single-level spaces with amenities like walk-in showers and accessible options, but there is no mention of multi-level loft-style rooms.
Q: Are there lowered sinks or accessible vanities at Aloft London Excel?
A: Accessible sinks or vanities are not available at Aloft London Excel.
Q: Are there luggage racks or storage benches in the rooms at Aloft London Excel?
A: Luggage racks or storage benches are not available in the rooms at Aloft London Excel.
Q: Are there rain showers in the bathrooms at Aloft London Excel?
A: Rain showers are not available in the bathrooms at Aloft London Excel. The rooms feature walk-in showers.
Q: Are there rooms designed specifically for groups or families at Aloft London Excel?
A: Yes, Aloft London Excel offers rooms designed specifically for families. The "Family Room 2 Double Beds" is available, which can accommodate a maximum of 4 guests. The hotel is also described as one of the city's boldest London family hotels.
Q: Are there rooms with adjustable beds at Aloft London Excel?
A: Adjustable beds are not available at Aloft London Excel.
Q: Are there rooms with bunk beds or extra sleeping spaces at Aloft London Excel?
A: Bunk beds are not available at Aloft London Excel. However, the Savvy Suite includes a sofa bed, and some rooms permit rollaway beds.
Q: Are there rooms with corner windows or wraparound views at Aloft London Excel?
A: Rooms with corner windows or wraparound views are not available at Aloft London Excel.
Q: Are there rooms with large panoramic windows at Aloft London Excel?
A: Aloft London Excel features rooms with large panoramic, floor-to-ceiling, or wall-length windows, many of which offer stunning views of the Royal Docks and the London skyline. If you would like to reserve one of these rooms, please request a dockside view or a room with panoramic windows when booking or checking in, or feel free to contact the hotel directly.
Q: Are there rooms with skylights or extra natural light at Aloft London Excel?
A: Rooms with skylights or extra natural light are not available at Aloft London Excel.
Q: Are there rooms with wider doorways for accessibility at Aloft London Excel?
A: Yes, the rooms at Aloft London Excel include accessibility features such as guest room and suite doors with lever handles, lowered deadbolts, lowered night guards, lowered viewports, and safety chains or latches, which indicate accommodations for easier access. These features suggest that the doorways are designed to be accessible, supporting wider or more accessible entry for guests with mobility needs.
Q: Are there separate dressing areas in the room at Aloft London Excel?
A: Separate dressing areas are not available in the rooms at Aloft London Excel.
Q: Are there separate vanity or makeup areas at Aloft London Excel?
A: Separate vanity or makeup areas are not available at Aloft London Excel.
Q: Are there step-free showers available at Aloft London Excel?
A: Yes, accessible rooms with roll-in showers are available at Aloft London Excel.
Q: Are there studio-style open rooms or traditional layouts at Aloft London Excel?
A: Aloft London Excel offers rooms with a loft-inspired modern design.
Q: Are there suites with separate bedrooms and living rooms at Aloft London Excel?
A: Yes, the Savvy Suite at Aloft London Excel is a 1 Bedroom Executive Suite, which includes a separate bedroom and living room.
Q: Are there walk-in showers in the bathrooms at Aloft London Excel?
A: Yes, Aloft rooms at Aloft London Excel feature a walk-in shower. Accessible rooms also offer roll-in showers.
Q: Do the accessible rooms have roll-in showers at Aloft London Excel?
A: Yes, accessible rooms at Aloft London Excel offer roll-in showers.
Q: Do the bathrooms have doors that fully close at Aloft London Excel?
A: Yes, the bathrooms at Aloft London Excel have doors that fully close.
Q: Do the bathrooms have glass walls or fully private walls at Aloft London Excel?
A: The bathrooms at Aloft London Excel feature walk-in showers, but there is no indication that they have glass walls. The descriptions and photos suggest that the bathrooms have fully private walls rather than glass walls.
Q: Do the bathrooms have separate toilet rooms at Aloft London Excel?
A: Separate toilet rooms are not available at Aloft London Excel.
Q: Do the rooms have balconies or private terraces at Aloft London Excel?
A: Rooms at Aloft London Excel do not have balconies or private terraces.
Q: Do the rooms have built-in wardrobes at Aloft London Excel?
A: Yes, the rooms at Aloft London Excel include built-in wardrobes, as indicated by the presence of robes and slippers shown in the room descriptions and photos.
Q: Do the rooms have entryways or foyers at Aloft London Excel?
A: The rooms at Aloft London Excel do not have entryways or foyers.
Q: Do the rooms have floor-to-ceiling windows at Aloft London Excel?
A: Floor-to-ceiling windows are not available in the rooms at Aloft London Excel.
Q: Do the rooms have Juliet balconies at Aloft London Excel?
A: Rooms at Aloft London Excel do not have Juliet balconies.
Q: Do the rooms have oceanfront or direct-view balconies at Aloft London Excel?
A: The rooms at Aloft London Excel do not have oceanfront or direct-view balconies.
Q: Do the rooms have partition walls or sliding doors between spaces at Aloft London Excel?
A: The Savvy Suite, a 1 Bedroom Executive Suite, includes a partition wall separating the bedroom from the living area. Other room types do not have partition walls or sliding doors.
Q: Do the rooms have separate living areas at Aloft London Excel?
A: Yes, the Savvy Suite at Aloft London Excel features a separate living area as it is described as a "1 Bedroom Executive Suite." Other room types are guest rooms and do not specify separate living areas.
Q: How do I book a Aloft Room, Guest room, 1 King (room) at the Aloft London Excel?
A: To book Aloft Room, Guest room, 1 King at Aloft London Excel, you can follow these steps: 1. Go to the https://www.marriott.com/en-us/hotels/lonal-aloft-london-excel/overview/ 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Aloft Room, Guest room, 1 King. 4. Select the rate you want and complete the reservation.
Q: How do I book a Family Room 2 Double Beds, Guest room, 2 Double (room) at the Aloft London Excel?
A: To book Family Room 2 Double Beds, Guest room, 2 Double at Aloft London Excel, you can follow these steps: 1. Go to the https://www.marriott.com/en-us/hotels/lonal-aloft-london-excel/overview/ 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Family Room 2 Double Beds, Guest room, 2 Double. 4. Select the rate you want and complete the reservation.
Q: How do I book a Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed (room) at the Aloft London Excel?
A: To book Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed at Aloft London Excel, you can follow these steps: 1. Go to the https://www.marriott.com/en-us/hotels/lonal-aloft-london-excel/overview/ 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed. 4. Select the rate you want and complete the reservation.
Q: How do I book a Urban Room, Guest room, 1 King (room) at the Aloft London Excel?
A: To book Urban Room, Guest room, 1 King at Aloft London Excel, you can follow these steps: 1. Go to the https://www.marriott.com/en-us/hotels/lonal-aloft-london-excel/overview/ 2. Enter your check-in and check-out dates and the number of guests. 3. Click on the View Rates button. 3. Select the Urban Room, Guest room, 1 King. 4. Select the rate you want and complete the reservation.
Q: How many room types does Aloft London Excel have?
A: Aloft London Excel have 4 distinct room/suite types: * Aloft Room, Guest room, 1 King * Family Room 2 Double Beds, Guest room, 2 Double * Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed * Urban Room, Guest room, 1 King
Q: What amenities does the Aloft Room, Guest room, 1 King have at Aloft London Excel?
A: The Aloft Room, Guest room, 1 King at Aloft London Excel features wireless internet, which is complimentary, and a coffee/tea maker.
Q: What amenities does the Family Room 2 Double Beds, Guest room, 2 Double have at Aloft London Excel?
A: The Family Room 2 Double Beds, Guest room, 2 Double is equipped with wireless internet (for a fee) and a coffee/tea maker. This room is 27 square meters or 291 square feet.
Q: What amenities does the Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed have at Aloft London Excel?
A: The Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed at Aloft London Excel features 1.5 bathrooms, a living/sitting area, a dining area, a separate living room, complimentary wireless internet, and a coffee/tea maker.
Q: What amenities does the Urban Room, Guest room, 1 King have at Aloft London Excel?
A: The Urban Room, Guest room, 1 King features wireless internet (complimentary) and a coffee/tea maker.
Q: What are the closet dimensions and available hanging space in rooms at Aloft London Excel?
A: Rooms at Aloft London Excel include wardrobe-style storage or a hanging area with rails and hangers suitable for shirts, jackets, and similar garments. Exact closet dimensions, total usable hanging length, or enclosed walk-in status are not sufficiently supported across sources and therefore cannot be stated with confidence.
Q: What are the room types at Aloft London Excel?
A: Room types available at Aloft London Excel are: * Aloft Room, Guest room, 1 King * Family Room 2 Double Beds, Guest room, 2 Double * Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed * Urban Room, Guest room, 1 King
Q: What is the (minimum) size of the Aloft Room, Guest room, 1 King at the Aloft London Excel?
A: The Aloft Room, Guest room, 1 King is 24 square meters or 258 square feet.
Q: What is the (minimum) size of the Family Room 2 Double Beds, Guest room, 2 Double at the Aloft London Excel?
A: The Family Room 2 Double Beds, Guest room, 2 Double at the Aloft London Excel is 27 square meters or 291 square feet.
Q: What is the (minimum) size of the Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed at the Aloft London Excel?
A: The Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed is 48 square meters or 516 square feet.
Q: What is the bed configuration of the Aloft Room, Guest room, 1 King at Aloft London Excel?
A: The Aloft Room, Guest room, 1 King at Aloft London Excel features one King bed.
Q: What is the bed configuration of the Family Room 2 Double Beds, Guest room, 2 Double at Aloft London Excel?
A: The Family Room 2 Double Beds, Guest room, 2 Double is configured with 2 Double beds.
Q: What is the bed configuration of the Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed at Aloft London Excel?
A: The Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed features one King bed and a sofa bed.
Q: What type of bed(s) are in the Aloft Room, Guest room, 1 King at Aloft London Excel?
A: The Aloft Room, Guest room, 1 King at Aloft London Excel features 1 King bed.
Q: What type of bed(s) are in the Family Room 2 Double Beds, Guest room, 2 Double at Aloft London Excel?
A: The Family Room 2 Double Beds, Guest room, 2 Double at Aloft London Excel features 2 Double beds.
Q: What type of bed(s) are in the Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed at Aloft London Excel?
A: The Savvy Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed features one King bed and a sofa bed.
Q: What type of bed(s) are in the Urban Room, Guest room, 1 King at Aloft London Excel?
A: The Urban Room, Guest room, 1 King features 1 King bed.
Amenities (Hotel)
Q: Are there outdoor fire pits or social gathering areas at Aloft London Excel?
A: Yes, Aloft London Excel has outdoor social gathering areas. The Docksider restaurant features a stunning outdoor terrace overlooking London Docklands. Additionally, the Forge Bar & Terrace can accommodate up to 250 people for social or corporate events. There is no mention of outdoor fire pits.
Q: Does Aloft London Excel have an ATM on site?
A: Aloft London Excel does not have an ATM on site.
Q: Does Aloft London Excel offer coworking or lounge spaces for guests?
A: Yes, Aloft London Excel offers a ReMix lounge for guests to meet and mingle.
Q: Does Aloft London Excel offer dry cleaning or laundry service?
A: Aloft London Excel offers on-site laundry.
Q: Does Aloft London Excel offer yoga classes or wellness activities?
A: Aloft London Excel provides a fitness center equipped with cardio machines, strength equipment, and a stretching zone suitable for yoga practice. However, there is no specific mention of organized yoga classes or other wellness activities being offered on-site. Guests can use the stretching area for personal yoga or wellness routines at their convenience.
Q: Does Aloft London Excel provide bikes for guests to use?
A: Aloft London Excel does not provide bikes for guests to use.
Q: Does Aloft London Excel support mobile key or digital check-in?
A: Yes, Aloft London Excel supports Mobile Key.
Q: Is luggage storage available before check-in or after check-out at Aloft London Excel?
A: Aloft London Excel offers luggage storage both before check-in and after check-out.
Q: Is there a meditation or relaxation room at Aloft London Excel?
A: Aloft London Excel does not have a meditation or relaxation room.
Q: Is there a rooftop bar or rooftop lounge at Aloft London Excel?
A: Aloft London Excel does not have a rooftop bar or rooftop lounge. The hotel does have a ground-floor W XYZ Bar.
Q: Is there a sauna or steam room available at Aloft London Excel?
A: Yes, Aloft London Excel has a sauna available.
Q: Is there a shuttle service offered by Aloft London Excel?
A: Aloft London Excel does not offer a shuttle service. However, private car services are available for alternate airport transportation.
Policy
Q: Are cats allowed at Aloft London Excel?
A: Yes, pets are welcome at Aloft London Excel. There is a maximum pet weight of 18.1 kgs (40 lbs) and a limit of one pet per room. Guests are liable for charges in case of damage.
Q: Are children allowed in all hotel areas at Aloft London Excel?
A: No, children are not allowed in all hotel areas. Access to the re:charge(SM) gym is for guests aged 16 and above.
Q: Are dogs allowed at Aloft London Excel?
A: Yes, pets are welcome at Aloft London Excel. There is no charge if the pet is below 40lbs (18.1kgs), and guests are liable for any damages. A maximum of one pet is allowed per room.
Q: Are pets allowed in all rooms at Aloft London Excel?
A: Pets are allowed at Aloft London Excel with a maximum of one pet per room. The pet must weigh below 40 lbs (18.1 kgs), and guests are responsible for any damage caused by their pet.
Q: Are service animals allowed at Aloft London Excel?
A: Yes, service animals are welcome without a fee or documentation.
Q: Are taxes included in the room rate at Aloft London Excel?
A: Yes, the Value Added Tax (VAT) is included in the room rate.
Q: Are there additional fees I should know about at Aloft London Excel?
A: Yes, there are a few additional fees to be aware of at Aloft London Excel: * **On-Site Parking:** Daily parking is £20.00. For non-hotel guests, parking is £20 for up to 8 hours and £30 for up to 24 hours. * **Private Car Service (Alternate Airport Transportation):** Fees for private car services vary depending on the service, with options listed at £10.00, £115.00, and £70.00 for one-way trips. * **Pet Policy:** While pets under 40lbs are welcome free of charge, guests are liable for charges in case of damage caused by their pet.
Q: Are there adult-only areas at Aloft London Excel?
A: There are no adult-only areas at Aloft London Excel. The re:charge(SM) gym is accessible for guests aged 16 and above.
Q: Are there any size restrictions for pets at Aloft London Excel?
A: Yes, there are size restrictions for pets. Pets are welcome if they are below 40lbs (18.1kgs).
Q: Are there non-refundable rates at Aloft London Excel?
A: Yes, Aloft London Excel offers non-refundable and non-cancellable rate plans. These discounted rates are subject to specific terms and conditions, meaning the reservation remains chargeable even if cancelled after booking.
Q: Are there refundable room rates available at Aloft London Excel?
A: Refundable room rates are available at Aloft London Excel, but refundability and cancellation terms vary by specific rate plan and dates. Please review the rate details or cancellation policy during booking, or contact the hotel or booking site directly to confirm.
Q: Can I leave my pet unattended in the room at Aloft London Excel?
A: No, you cannot leave your pet unattended in the room at Aloft London Excel.
Q: Can I pay with cash at check-in at Aloft London Excel?
A: Aloft London Excel accepts credit cards and contactless mobile payments. Cash is not listed as an accepted payment method.
Q: Do I have to pay the full amount upfront at Aloft London Excel?
A: A credit card deposit of £50 is required, and reservations are guaranteed by a credit card with a 4 PM hold.
Q: Does Aloft London Excel accept debit cards?
A: Aloft London Excel accepts debit cards. Please be aware that the hotel may place a temporary hold or pre-authorization on your debit card at check-in to cover the cost of your stay and any potential incidental charges.
Q: Does Aloft London Excel allow same-day check-in?
A: Yes, check-in at Aloft London Excel is at 3:00 pm.
Q: Does Aloft London Excel charge an additional fee for pets?
A: Pets are welcome at Aloft London Excel and there is no additional fee if the pet is below 40lbs. Guests are liable for charges in case of damage. The maximum pet weight allowed is 18.1kgs, and a maximum of 1 pet is permitted per room.
Q: Does Aloft London Excel have any restrictions on the number of pets allowed per room?
A: Aloft London Excel allows a maximum of 1 pet per room.
Q: Does Aloft London Excel offer pet amenities like beds or bowls?
A: Aloft London Excel offers pet beds and pet bowls.
Q: Does Aloft London Excel require a deposit when booking?
A: Yes, Aloft London Excel requires a deposit of £50 when booking.
Q: How far in advance do I need to cancel to avoid penalties at Aloft London Excel?
A: To avoid penalties, you need to cancel your reservation 24 hours in advance.
Q: How late can I cancel without being charged at Aloft London Excel?
A: You can cancel your reservation at Aloft London Excel up to 24 hours before the scheduled arrival without being charged.
Q: How much is the refundable pet deposit at Aloft London Excel?
A: Aloft London Excel does not charge a pet deposit. Pets are welcome free of charge if they are below 40lbs (18.1kgs). Guests are liable for charges in case of damage.
Q: How much is the security deposit at Aloft London Excel?
A: A credit card deposit of £50 is required.
Q: Is a security deposit required at check-in at Aloft London Excel?
A: A security deposit is not required at check-in at Aloft London Excel.
Q: Is Aloft London Excel pet-friendly?
A: Yes, Aloft London Excel is pet-friendly. Pets are welcome, free of charge, if they are below 40 lbs (18.1 kgs). There is a maximum of one pet allowed per room, and guests are liable for any damages caused by their pet.
Q: Is early check-in allowed at Aloft London Excel?
A: Early check-in at Aloft London Excel is subject to availability. The hotel's standard check-in time is 3:00 PM. Please contact the hotel directly or check your booking via Marriott Bonvoy to request or confirm an early check-in.
Q: Is late check-out available at Aloft London Excel?
A: Late check-out is available at Aloft London Excel, subject to availability, and may incur an additional fee. Marriott Bonvoy elite members may be eligible for a later check-out depending on their membership tier. Guests should request or arrange late check-out by contacting the hotel front desk in advance to confirm.
Q: Is the deposit refundable if I cancel at Aloft London Excel?
A: The deposit at Aloft London Excel may be refundable or non-refundable depending on the rate you booked, such as flexible or refundable rates versus prepaid or non-refundable rates. You should check your booking confirmation or the hotel’s official terms, or contact the hotel directly to confirm the specific deposit and cancellation deadline. Please note that late cancellations or cancellations made past the stated deadline may result in the forfeiture of your deposit.
Q: Is the pet fee charged per night or per stay at Aloft London Excel?
A: Pets are welcome at Aloft London Excel and there is no pet fee if the pet is below 40lbs (18.1kgs).
Q: Is there a designated pet area or pet park at Aloft London Excel?
A: Aloft London Excel does not have a designated pet area or pet park. However, pets are welcome at the hotel, with a maximum weight of 18.1 kg (40 lbs) and one pet per room.
Q: Is there a fee for early check-in at Aloft London Excel?
A: Early check-in is not available.
Q: Is there a fee for extra beds at Aloft London Excel?
A: Yes, there is an extra person fee for guests aged 12 and older, which implies a fee for extra beds or additional guests at Aloft London Excel.
Q: Is there a fee for late check-out at Aloft London Excel?
A: Yes, there is a fee for late check-out at Aloft London Excel. It is £10 per hour until 5:00 PM; after 5:00 PM, a full day accommodation charge applies.
Q: Is there a fee to change my reservation dates at Aloft London Excel?
A: Date-change fees at Aloft London Excel depend on the rate and booking provider. Flexible or standard rates generally allow free date changes, while prepaid, non-refundable, or advance-purchase rates may incur fees or disallow changes. Please check your booking confirmation and the terms on the booking platform, or contact the hotel directly to confirm the specific policy for your reservation.
Q: Is there a pet weight restriction at Aloft London Excel?
A: Yes, there is a pet weight restriction. Pets are welcome if they are below 40 lbs, with a maximum pet weight of 18.1 kgs.
Q: What age do children stay free until at Aloft London Excel?
A: Children stay free at Aloft London Excel; however, an extra person fee applies for guests aged 12 and above.
Q: What is included in the resort fee at Aloft London Excel?
A: Aloft London Excel does not have a resort fee.
Q: What is the limit for pet weight at Aloft London Excel?
A: The maximum pet weight allowed at Aloft London Excel is 18.1 kgs.
Q: What is the pet policy at Aloft London Excel?
A: Pets are welcome at Aloft London Excel. They are free if the pet is below 40lbs (18.1kgs), and there is a maximum of one pet allowed per room. Guests are liable for charges in case of damage.
Q: What payment methods does Aloft London Excel accept?
A: Aloft London Excel accepts Credit Cards and Contactless mobile payments.
Q: What time is check-in at Aloft London Excel?
A: Check-in at Aloft London Excel is at 3:00 pm.
Q: When is the deposit refunded at Aloft London Excel?
A: The deposit is refunded after check-out, subject to a room inspection and there being no damage or charges to deduct. The refund is processed to the payment card (or original payment method) and may take additional time to appear depending on your bank or card issuer.
Q: Will Aloft London Excel hold luggage after check-out?
A: Aloft London Excel does not offer luggage holding services after check-out.